Ask Leo! by Leo A. Notenboom

How do I Uninstall Windows Live Messenger?

Search First! Then browse: Categories | Full Archive | By Date | Newsletter

Home » Instant Messaging

Summary: The location of the uninstaller has changed for Windows Live Messenger. I'll walk you through the steps to find it and uninstall messenger.

I installed Windows Live Messenger 2009 (aka Messenger 9) and it's not working for me so I want to uninstall it. Problem is it's not listed in Control Panel. Like others uninstalling Messenger 9 I've deleted the files from the systems disk but whenever I try reinstalling Messenger 8.5 it says that I'm still using 9.0. Should I give up and just reformat my whole system?

I've been getting variations on this question a lot lately because people can't seem to resist installing Beta software. (Hint: don't - no matter what anyone says - unless you really know what you're doing.)

As with all Beta software, there may be problems and you may find yourself wanting to revert to the previous version.

Except in this case Microsoft has done a nice job of hiding the uninstaller. Yes, it's there, it's just not obvious. And no, a reformat isn't required.

I have to repeat myself about installing Beta software. To put it bluntly, unless you really know what you're doing, installing Beta software is asking for trouble. So don't be surprised at all when trouble finds you.

The right way to install Beta software is to:

"... unless you really know what you're doing, installing Beta software is asking for trouble."
  1. Take a full image backup of your machine.

  2. Install the Beta software.

  3. Play with the Beta software to try it out and see if you like it or not.

  4. Restore your machine completely from that image backup to remove the Beta software.

Beta software shares at least one characteristic with viruses: once it's on your machine you don't really know what it's going to do. It will have bugs, and there's no guarantee that uninstalling just the application, or updating the application to a later version, will actually work. If you read the licensing agreement for Beta software, you'll typically find that they warn you about exactly this.

I know we don't always follow those rules, and that's one way we end up with systems that have problems and software that doesn't work.

Enough said.

Let's uninstall.

Windows Live Installation

I don't normally run Windows Live Messenger, so this was a good opportunity for me to download it and try it out. I was surprised at the size of the installation, and it quickly became clear that Microsoft was attempting to "bundle" a number of applications into a single installation. Yes, you could choose only one, like Messenger, but the download was still significantly larger than in versions past. That was my first clue.

Windows Live Messenger About Box

With Windows Live Messenger installed, I went to Control Panel's Add/Remove list, and sure enough, it wasn't there. But something else was:

Windows Live Essentials Uninstall

"Windows Live Essentials" appears to be the umbrella uninstaller for Windows Live Messenger and all the other Windows Live products you may have installed. Click on its Change/Remove. You'll be asked if you want to Uninstall, or Repair a Windows Live program. Select Uninstall and click Continue. Then you'll get the list:

Windows Live Essentials Uninstaller

Make sure that Messenger is checked and click Continue.

Windows Live Messenger is Uninstalled

That's it. Windows Live Messenger has been uninstalled from my machine, and hopefully now from yours as well.

Related:

Helpful? Get new articles weekly by email in my FREE newsletter!

Your Name:
Your Email:


Why Subscribe?

Article C3641 - February 7, 2009

Recent Comments
272 Comments

Thanks Claude - messenger was driving me crazy - now it's gone for good! Can't thank you enough!

Posted by: Tracy at October 18, 2009 3:49 PM

Hello Mr.Leo Notenboom,
Thank you for the posting on how to uninstall Windows Live Messenger but unfortunately for me that was not enough the "Windows Live Essentials" was not present in my "Control Panel's Add/Remove list" so instead I used:
http://www.revouninstaller.com/uninstall_delete_remove_programs.html
suggested in another post. Though I got the portable version not to have to install it and I finally got rid of that really annoying "Windows Live Messenger"!

Posted by: Melanie at October 21, 2009 8:21 AM

I HAVE DONE IT!
TYPING THE COMMAND DOESNT WORK
ZAPMESSENGER DOESNT WORK
INSTALLING MICROSOFT FRAMEWORK DOESNT TOO
ONLY USING WINDOWS CLEANUP WORKS!
HOPE IT HELPS!

Posted by: Res man at October 23, 2009 5:42 AM

when i click on add or remove progams on windows essentials messeger does not uninstall

Posted by: Muhammad Usman Gujjar at October 23, 2009 9:51 AM

I have the same problem uninstalling Windows Live Messenger. What I use is Final Uninstaller. It's much easier to operate, and it really work.

Posted by: Curt at October 27, 2009 1:27 AM

I used your tip to uninstall Windows Live Essentials 128 meg, but on clicking the Change remove no further options open up, the hourglass thinks about it then nothing! Next best option advice please. I'm wary about downloading other fixes. thanks,

Posted by: J Garner at November 3, 2009 2:12 AM

I can't find Windows Live Essentials in the Control Panel -> Add/Remove List. I don't know how to uninstall this program and i can't seem to download another version of messenger either

Posted by: taanya at November 3, 2009 1:26 PM

When i went to the control panel to do as instructed the windows essential tool was not there what do i do?

Posted by: Jodie L at November 5, 2009 6:25 AM

That would have been very helpful "if" windows live essentials was in the listing but I seem to always have to do things the hard way. So with that in mind what it took for me was to use a program called CCleaner. Look it up, its free and best of all it will list programs that the add/remove programs list fails to. From here you can remove each individual component of the new windows live. For instance if you didn't like the windows live photo album, easy as pie one click and its gone.

Posted by: Andrew DeWalt at November 5, 2009 6:21 PM

I use it because Windows mail (which automatically includes me) often falls on my connection so I decided to uninstall. I went to Control Panel ADD Or remove program and Windows Essentials and click uninstal and I thought that uninstall, but not when they actually install the messenger would say that the first I have to uninstall, but I do not know how so please help! So I messenger to find us on ADD programs and remove us anywhere. Please help what to do? I hope the answer.

Posted by: Sabina at November 6, 2009 2:55 AM

Post a comment on "How do I Uninstall Windows Live Messenger?":






(Email Address will not be published.)

Remember Me?

By popular demand...
my tip jar
Cuppa Joe
Buy Leo a Latte!

(you may use HTML tags for style)

RSS feed Subscribe to the RSS Feed specifically for comments on this article.

Before commenting, please...

  • Read the article at the top of this page. If your comment shows you didn't, it'll be deleted and ignored.

  • Comment only on this article. Use the Google search box at the top of the page if you have a question about something else.

  • Don't include personal information in the comment. No email addresses. No phone numbers. No physical addresses.

  • Don't spam. Excessive links to unrelated sites within a comment or across multiple comments will cause all such comments to be removed.

  • Don't ask me to recover lost passwords or hacked accounts. I can't, and those comments will be deleted.

  • I can't respond to every comment. And I can't vouch for the accuracy of others who do.

Please wait. Your comment is being processed ...


Question? Ask Leo!