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An Outlook.com email address does not come automatically, just because you have a Hotmail or Live account. It's just an interface unless you create a new email address.
I tried Outlook.com using an existing @live.co.uk. It setup OK, sent a test message - all OK, but how do I get back to my Outlook.com email address setup? There is no icon and the email address still exists in @live.co.uk. Is this more of Microsoft not thoroughly checking before inviting the public to tear their hair out?
In this excerpt from Answercast #45, I look at the steps necessary to create an Outlook.com email rather than just use the Outlook.com user interface.
No, it's more like Microsoft not being clear, once again, about exactly what it is their product offering is, and most importantly, is not.
If you have an existing Hotmail account (be it Hotmail.co.uk or Hotmail.com, or Live.com or any of a number of different Microsoft supported email addresses), what happens when you log into Outlook.com is:
You do not get a new email address.
Your email address stays exactly the same.
What you get is the new Outlook.com user interface.
It's the new way to interact with your email address. So what you can do then is decide whether or not you like that interface for your email.
If you don't, then up at the upper right, there's a gear icon; and underneath the menu that pops down – if you click on that, is an option to go back to Hotmail.com (or wherever it was you previously had the user interface for your email).
But again, nothing about your email address actually changes.
You're still sending email from the old address;
And you are receiving email at the old address.
It's just how you look at it.
It's a question of: What is the user interface that you're going to be using when you login on the web?
If you actually want a new Outlook.com email address, you actually have two options.
You can set up a new Outlook.com email address – simply the same way you would setup a new Hotmail.com email address. That being:
That then will create a completely new account (completely unrelated to your other accounts) that is at this new Outlook.com email address.
You may find that your email address at Hotmail.com or at Live.com has already been taken by somebody else at Outlook.com.
It's just another email address and other people could in fact be getting the email address that you normally considered to be "yours" at Outlook.com before you choose to go there. For example, the very first thing I did when I got to Outlook.com was to see if Leo@outlook.com was available.
Not surprisingly, it was not. First names are usually the first thing to go.
The other option you have is:
That can be another email address at Outlook.com.
Like I said, it's kind of complicated. I really wish Microsoft had done a better job of documenting and clarifying exactly what it is that happens when Outlook.com and your previous email addresses interact. But that's what it boils down to.
So, again, to summarize:
Using Outlook.com to view your existing email does not give you a new email address:
You do not get a new email address at Outlook.com.
If you want an actual Outlook.com email address (in addition to your previous email address, whatever it might be), then:
You need to either create a new account at Outlook.com; which is completely separate from your other email addresses;
Next from Answercast 45 – My CD tray keeps going in and out, how should I proceed?
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