Helping people with computers... one answer at a time.

Many computers are built with the BIOS password protected from reset... for good reason. There may be a way to still recover your data.

My PC crashed and I cannot get into the BIOS or anything else as I forgot the password for the BIOS. It was a Samsung V25 XP and I think it was SP1.

In this excerpt from Answercast #25, I talk about the way that BIOS passwords are set and why they are often not recoverable. In short, you need to remember your passwords, and backup your data.

Reset BIOS password

Unfortunately, you may be out of luck.

I'm going to have you start by getting in touch with or checking the support site for Samsung for that specific model to see if the BIOS password can be reset. It cannot be reset on some machines. I just don't know if this is one those machines.

It's a security precaution. If somebody had physical access to your machine, and they could reset the BIOS password, that's pretty much as good as having no password at all. So many BIOS do not let you reset the password. Thus, if you forget the password, then you're out of luck. You cannot get back into that machine.

Recover your data

  • Now, you may be able to recover your data.

In a case like this, one of the things you can consider doing is taking the hard drive out of that machine and putting it in a USB enclosure. That way, you can plug that hard drive into another machine and access the data on it anyway.

  • Now, that assumes that what you have is, in fact, a BIOS password and not a hard disk password.

If it's a hard disk password, putting the hard disk in another machine won't really help you very much. You may still be out of luck.

But that's the direction I would send you in:

  1. Start with Samsung. See if there's a way to reset the BIOS password on that machine.
  2. If there is not, then recover the data or attempt to recover the data by installing that hard disk into an external enclosure and placing it in another machine.

Article C5449 - June 11, 2012 « »

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Leo Leo A. Notenboom has been playing with computers since he was required to take a programming class in 1976. An 18 year career as a programmer at Microsoft soon followed. After "retiring" in 2001, Leo started Ask Leo! in 2003 as a place for answers to common computer and technical questions. More about Leo.

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1 Comment
June 12, 2012 2:25 PM

It might be possible to access the data by removing the computer's battery, waiting a few minutes and replacing it. That resets the BIOS. Then you have to reconfigure it.

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