Summary: Error Number 0x800CCC19 is a timeout, which can be caused by many things. Most common appears to be interference by your anti-virus program.
How do I resolve the error message "Error Number: 0x800CCC19" when sending a message in Outlook Express in Microsoft Windows XP?
This is one of those times when Google really is your friend. A search on just the error number 0x800CCC19 returns lots and lots of relevant items.
And most seem to center on one particular cause.
•
At the top of the results list (at least when I looked) was a Microsoft Knowledgebase article: Error message when you view a POP3 e-mail account with antivirus software installed: The operation timed out waiting for a response from the receiving (POP) server 0x8004210a. It's not a particularly helpful article, stating on that this error has been seen when some anti-virus packages are used to scan email. It then points you at the various anti-virus vendors for more information.
The common thread among all the anti-virus related reports is simple: your anti-virus program is interfering with the upload, or download, of email as it attempts to perform a virus scan on the messages being transmitted. In the configuration of your anti-virus program, turn off the "real time" or active scanning of email being sent or received - if the problem goes away, you now know the cause.
If that was the cause the next thing to do is, as the MS article indicated, check with the manufacturer of that anti-virus program for a possible fix. It could be as simple as a setting, or it could require an upgrade to a newer version of the anti-virus scanner. Or they may not have a solution, and you'll have to leave the real time scanning of email turned off, or switch to a different anti-virus solution.
Whether or not to leave real-time virus scanning turned on for your email is a personal decision. If you, and everyone that uses your computer, is good at identifying suspicious email, and not opening unknown attachments, then it's quite possible you don't need it. On the other hand, if you're not sure it's a nice feature to leave enabled for that additional security.
In the Google results on 0x800CCC19 there's also a report of corruption in the "pop3uidl.dbx" file. The solution presented is to exit Outlook Express, delete that file, and then restart OE. I'm always nervous just deleting potentially important files, so my recommendation is that rather than deleting it, you rename it. That way if you need it back for any reason, you still have it.
Related:
Ask Leo! - Outlook error 0x800ccc0d - how do I fix it?
Article C2849 - November 23, 2006
when i try to send email it faile's becose am on pop3 and i dont know how to change it hope you can help please HELP ,id port 110 no secure ssl,id no is ox8oocccod.
Posted by: linda mallia at March 23, 2008 8:49 AMI had the problem with Windows Live Mail. It was just about repairing the installation and it helped. D.
Posted by: David at April 22, 2008 1:32 PMThanks, Leo. Yesterday, OE didn't like my password and, as you say, Google was my friend. I did as everything suggested, but it didn't fix the problem. I shut down and went to bed. Today, my password was fine, but I got this error instead. I had no intention of messing with AVG as it has always worked beautifully for me, but I opened it up to have a look. I found the databased needed updating, which I duly did. Before doing anything drastic (turning things off or deleting files) I went back to OE. This time everything worked beautifully, and I have just downloaded about 200 messages!
Posted by: Julia Royce at October 9, 2008 2:33 AM0x800CCC19 there's also a report of corruption in the "pop3uidl.dbx" file. The solution presented is to exit Outlook Express, delete that file, and then restart OE. I'm always nervous just deleting potentially important files, so my recommendation is that rather than deleting it, you rename it. That way if you need it back for any reason, you still have it. i find this file n delete but this is not work in pc
Posted by: VINEY at October 22, 2008 3:54 AMI had the exact same problem today for the first time ever. I also have access to my e-mail via the internet, so I moved all incoming messages to a temporary folder then tested each e-mail one by one until I found the offending mail that was hanging things up and killed it. Thanks for the help!
-John
Posted by: John S at November 7, 2008 2:26 PMError Number: 0x800CCC19
this error keep coming up no matter what i do from what i see on your website.?? please help. i have uninstall all spy hunter and xsodt and reg cure, turn my antivirus off but still no luck.
its for ifrance server
www.ifrance.com
please help me someone
Posted by: Kush at February 3, 2009 12:17 PMthank you
I've been trying to send email to Yahoo Account from my Outlook Express but I've been receiving Internet Delivery Failure like this:
Posted by: Kell at February 7, 2009 4:23 AMRecipient address: [personal email address removed]
Reason: Rejection greeting returned by server.
Diagnostic code: smtp;553 Mail from 213.42.1.90 not allowed - []
Remote system: dns;a.mx.mail.yahoo.com (Mail from 213.42.1.90 not allowed - [])
Your web page helped a lot. After I had my computer reformatted, I had to reset my email setings. I have 2 IPs, but receive my email though only one of them. On one of the accounts I could send but not receive. I kept getting an 0x800CCC error. First there was a B ending, then 19, then back to B. After several hours on the phone and checking with my antivirus, I read your webpage carefully and then went to server in tools to make any changes I could find. I checked the box "My server requires authentication." Presto, it was working again.
Posted by: Richard Lutz at February 24, 2009 3:03 PMThank you. You saved me.
I get error 0x8CCC15. How do I fix it?
Posted by: Lawrence C Spencer at March 4, 2009 11:46 AMAn unknown error has occurred. Account: 'PeoplePC Online', Server: 'pop.peoplepc.com', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800C0133
Posted by: Kevin Hoover at April 6, 2009 6:09 PM