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Restoring a browser to see the display is the sign of a video driver problem. You can avoid the problem by using a different browser or take a few steps to fix it.

My web pages from links freeze and I have to minimize the page and then bring it back before it will be active. I cannot scroll even.

In this excerpt from Answercast #73, I look at a case where a browser window is not displaying correctly and needs to be refreshed to draw the screen.

Restoring a browser to see the display

So there are two things that come to mind here.

You haven't indicated what browser you're using... but if you're using Internet Explorer Version 9 or better, I'm going to point you at an article called, "How do I get Internet Explorer version 9 to work at all?"

The problem is that there may be hardware acceleration enabled in the browser that is causing exactly this kind of behavior. It's very simple to turn off. That article will show you how.

Video drivers

If that's not the case, if you're not using IE 9, then I start thinking about video drivers - because this is the kind of a thing that could be a result of video drivers that have certain types of problems.

I'd recommend that you look into seeing if you can get updated drivers for your specific video hardware.

Try a different browser

And then finally, as another alternative to that, you could try using a different browser.

Google Chrome, Internet Explorer, Firefox, which ever one of those three you might be using... try one of the others. It may not solve a video driver related problem; but it might avoid it.

Different browsers put things on the screen in slightly different ways. That means that the way one browser might expose a problem with the video driver might be completely avoided by using a different browser.

So those are the suggestions I have. Check out the article if you're using IE 9; consider updating your video drivers; and consider using a different browser.

(Transcript lightly edited for readability.)

End of Answercast 73 Back to - Audio Segment

Article C6073 - November 26, 2012 « »

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Leo Leo A. Notenboom has been playing with computers since he was required to take a programming class in 1976. An 18 year career as a programmer at Microsoft soon followed. After "retiring" in 2001, Leo started Ask Leo! in 2003 as a place for answers to common computer and technical questions. More about Leo.

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2 Comments
johnpro2
November 27, 2012 1:52 PM

Hold down the crtl (control) key and tap the - (minus) key a few times. This makes everything smaller incrementally .
Conversely, to enlarge hold down the ctrl key and tap +(plus) a few times. This incrementally enlarges.
The mouse wheel also does the same thing when holding down the ctrl key.
Jp

Ken
November 28, 2012 9:18 AM

Uninstall the video card driver. Then restart windows, the driver will be automatically reinstalled. See if that cures the problem.

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