Helping people with computers... one answer at a time.

Two machines configured the same way should both be able to use Windows Messenger 4.7. If one cannot, I'd start comparing configuration settings.

I have two machines running Windows Messenger 4.7, one can connect, the other cannot. Why?

I would start by checking the account settings - Tools, Options, Accounts and make sure that the they're both set properly.

Article C1972 - May 31, 2004 « »

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Leo Leo A. Notenboom has been playing with computers since he was required to take a programming class in 1976. An 18 year career as a programmer at Microsoft soon followed. After "retiring" in 2001, Leo started Ask Leo! in 2003 as a place for answers to common computer and technical questions. More about Leo.

Not what you needed?

jonathan mcgregor
September 15, 2004 6:31 PM

i try to sign in but then it says error code:0x8100031d how do i fix that

September 15, 2004 6:47 PM

Even though the number might be different, start here:

Michelle Tyler
July 28, 2009 1:11 AM

Easy... download MSN MESSENGER PLUS.
In the options, which you should go through for your own preferences, you can set the option to run more than one instance of WLM. Make sure you do it on both computers.

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