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I keep getting MSN Messenger messages that say I am signed on a another location. What does that mean?

Most likely it means what it says. The common scenario is if you use MSN Messenger on more than one machine, like I do. If the machine you're not using is rebooted then it will sign on again causing you to get that message. Also, network problems can cause MSN Messenger to login again as well. However if you're concerned that someone else is using your account or machine; just change your password and see if the problem goes away.

Article C1999 - June 8, 2004 « »

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Leo Leo A. Notenboom has been playing with computers since he was required to take a programming class in 1976. An 18 year career as a programmer at Microsoft soon followed. After "retiring" in 2001, Leo started Ask Leo! in 2003 as a place for answers to common computer and technical questions. More about Leo.

Not what you needed?

June 12, 2004 11:02 AM

msmsgs.exe is Windows Messenger. msnmsgr.exe is MSN Messenger. See this article: and then this one:

July 24, 2004 8:40 AM

how do I change my password on MSN Messenger version 6.1

July 24, 2004 10:05 AM

Here's a new article with instructions:

September 6, 2004 7:45 PM

Is there a way to sign onto Msn using 2 email addresses? I have version 6.2...

September 20, 2004 7:16 AM

Is there a way to sign on to msn using two email addresses? I have version 6.2

October 8, 2004 11:21 PM msn account says my password is wrong, so obviously someone changed it. But my secret question is still the same I just dont remember my answer..stupid I know!!! Is there anyway to find it out so I dont have to make another msn list? please let me know..thanks :-D

October 9, 2004 9:41 AM

My advice is the same for the situation where the account's been stolen:

May 16, 2005 6:34 AM

Hi, I have been using MSN Messenger sometime and have had my account hacked. My oassword has been changed as has my secret question so I have no way of accessing my e-mail - I have been struggling for about a week now - please please help Leo


May 16, 2005 8:37 PM

This article would be the place to start:

June 20, 2005 9:13 AM

how do you change ur msn messnger password and secret question

June 20, 2005 9:34 PM

I'd start here:

December 24, 2005 4:45 PM

you have been signed out because you signed on in another location.i think i installed msn on my girlfriends laptop.does this mean that when she turns on her laptop,i could be automatically signed in there,causing me to get this message?

December 24, 2005 5:16 PM

Certainly could be. A quick qay to solve it is to change your password.

April 14, 2006 6:10 PM

yo if your getting signed out and your contacts are gone, usually it will mean that someone knows your password and is changing s***, change your password to something someone does not know

May 16, 2006 3:08 AM

The problem just happened to me and after searching the solution for a while, i tried to change the connection preference to 'No proxy' (initilly Firewall with no proxy) and it works well. Happy trying guys!

November 19, 2006 9:04 AM

Leo, you answer makes no sense whatsoever. The message began the moment I signed up for MSN Messenge, directly after it was installed. Tell me how someone could have been signing on as me at the same moment messenger completed. I was sitting at my computer completing the installation process, and not at another computer. If this is the best answer that you could find, you should stop giving answers.

January 26, 2007 8:06 AM

What I did was go to controll panel and then add/remove and then windows componets and uncheck windows messenger.

January 3, 2008 1:48 PM

I used to get alerts that says my husband signed in (became online) even if he wasn't but when I would check my contacts I never seen him online. He changed his password but now I keep getting msn alerts saying that my husband has signed in on a mobile device. We work in the same office and he didn't even set up mobile device on msn. What does this mean? Is it possible that somebody is using his msn? There isn't any other thing that indicates that.

sunjiv sachar
January 10, 2008 8:35 PM

1. can i sign in deliberatly with same id at two different locations????. does any msn messenger supports this???

Leo A. Notenboom
January 13, 2008 11:24 AM

Hash: SHA1

No. The MSN Messenger service does not support this.


Version: GnuPG v1.4.7 (MingW32)


January 17, 2008 10:44 PM

that's the problem since I chaged connection, when am sign in in my msn they say error code 800701f7 what the problem?

February 29, 2008 12:21 PM

cann you find out where you are signed in, if it showes that you are signed in somewhere else?

Joe D
December 27, 2008 9:09 PM

I got the same error that I signed into another computer.Also some of my contacts were getting messages on live messenger from me but I didn't send them. I solved the problem by changing my password.

Soni B
August 12, 2009 8:31 PM

I get one message saying I am signed in on another computer and I am not

then I get a box that says Windows I E
was a problem with messenger service(temporary network connection issues has nothing to do with your computer)\

then I need to re connect...

I changed my password, did not help

January 30, 2010 10:22 AM

i block all of my contacts but sometimes when i resign in msn messenger some or all of my contacts were unblocked automatically.sometimes not....... i have changed my password.....still havn't solved the problem. kindly help me out. Using licensed Windows Vista.

July 28, 2010 7:51 PM

I have changed my password the problem has not stopped... help!!!

September 14, 2011 9:05 AM

Been using messenger for quite sometime now on both a tower PC and a laptop. Usually, when I log on to the laptop I'll get a message on the tower stating I've logged on elsewhere but doesn't automatically log me off. The message on the laptop will be, do I want to log off at the other locations.

Now, however, all I need do is turn the laptop on and I'm suddenly signed off of messenger on the tower with a message saying I have logged on elsewhere . . .when I haven't.

It doesn't occur in reverse; if I'm logged on Messenger on the laptop and then boot up and log on with the tower, neither one is forced off.

September 30, 2011 11:21 AM

Change of password worked for me!

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