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Sometimes critical parts of applications like Internet Explorer go missing. It's often the result of spyware.

I lost the general tab in my internet options, how do I get it back?

That's most likely a spyware thing, run a spyware removal tool such as Spybot or any of the other recommendations I have.

Article C1946 - May 22, 2004 « »

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Leo Leo A. Notenboom has been playing with computers since he was required to take a programming class in 1976. An 18 year career as a programmer at Microsoft soon followed. After "retiring" in 2001, Leo started Ask Leo! in 2003 as a place for answers to common computer and technical questions. More about Leo.

Not what you needed?

June 21, 2004 11:39 AM

I have a "afterwork" option on my computer that doesn't allow me to download files such as Yahoo Messenger...any way around this ....???

June 21, 2004 12:53 PM

Sounds like you're behind some kind of corporate firewall or proxy. The short answer is probably not. You'd have to get in touch with the IT people to see what they're blocking and why.

September 27, 2004 2:50 PM

i want ro delete tewmp files and it says to go to general tab .dont see general tab where is iyt located

September 27, 2004 7:29 PM

In internet explorer, hit the Tools menu, then Internet Options...

July 30, 2005 12:40 PM

PROBLEM: Internet Options under Tools on Internet Explorer is changed and the General Tab is no longer present. To repair this issue you must fix a data value in the registry. To do this do the following.

CLICK START BUTTON > CLICK ON RUN & type in regedit > this will take you to your registry, where you have to go to repair the issue.

Once there, on the left side there go to the following...
then click on Software
then click on Policies
then click on Microsoft
Then click on Internet Explorer
and then click Control Panel.

On the right side there is data GeneralTab.
After GeneralTab is REG_SZ an then is value 0 or something.
Right click entry GeneralTab and click modify.
Then write 0x00000000 (0) at Value data.
Click ok and close window.
Open internet explorer and general is visible again.

August 15, 2005 12:39 PM

I Have fixed the general Tab on reboot the problem comes back how can I fix this

syed bullahy shah
September 3, 2005 11:12 AM

i want to hide internet options from internet explorer from registry, so how can i hide.

December 11, 2006 8:16 AM

Thats great Thanks

June 1, 2007 8:13 AM

Thanks for the advice

Audrey Keats
July 16, 2007 8:07 AM

I used your suggestion for the above problem. No results. Same as before. And yes I did have a virus, but it was removed. Where do I go from here. If you can help I would appreciate, also I am not an experienced PC user.

July 27, 2007 1:12 PM

I have the exact same problem, but with a twist. I had installed Trailfire nt long ago. Everything was running fine, now I can't access Internet Options at all nor remove this Trailfire toolbar from my add/remove programs or otherwise. It tells me it doesn't exist, but yet when I opne IE it is there. Makes no sense how it can say this to me. I have tried going into local c ans deleting the entire file, but it won't do this either. I'm stuck! and now can't get into Tool> Ineternet Options. I tried the suggestion above, and could nto find Interent Explorer in the list to look at. what may be causing this?

levi arias
March 19, 2008 2:57 PM

what is the (general tab). I followed the order I read up the page and control panel on mine is not under internet explorer. then i did fine on the data general tab it says (default REG_sz (value not set) what does that mean. Thanks!

October 8, 2008 7:36 PM

okay i did everything until the internet explorer part, i click on microsoft but under there i did not have internet options just conferencing and system ceritificates....

what do i do?

November 8, 2008 11:34 AM

i did all of that but there is not control panel under inernet explorer!! The whole tool help home favorites and bookmark is gone from my internet tool bar and t wont let me update or install anything on the internet site its being blocked by a popup which that part of my tool bar is gone!! PLZ help!!

July 5, 2009 2:21 PM

see i go on to control panel then i click on internet options and im tring to get quicktabs but it dosent show up what do i do

November 9, 2010 3:50 PM

I have lost my internet toolbar which allows me to go to my tools, file, internet options, etc. What do I do about this?

April 1, 2011 11:20 AM

A Registry switch may be turned off- sometimes done for security reasons or by spyware. Merely reinstall IE.

December 2, 2012 8:27 AM

Cant get to my tabs at the top without hovering over them, nor can i see the clock etc at the bottom of the screen.

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