Helping people with computers... one answer at a time.

There are a couple of things to look into if Internet Explorer (IEXPLORE.EXE) starts up and tries to download things on startup.

'IEXPLORE.EXE' comes up when I start my computer and says that I'm trying to download something - how do I fix it?

Either of two ways. Check for spyware, or examine what's in your start-up. This article: What's all this stuff running after I boot Windows? should help.

Article C2057 - June 14, 2004 « »

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Leo Leo A. Notenboom has been playing with computers since he was required to take a programming class in 1976. An 18 year career as a programmer at Microsoft soon followed. After "retiring" in 2001, Leo started Ask Leo! in 2003 as a place for answers to common computer and technical questions. More about Leo.

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34 Comments
stephen Brings-Catoe
June 17, 2004 7:24 AM

when I start explorer, iexplore.exe starts the error message and it ends with gamsys.dll,it crashes and does not allow me to use it. What would you suggest as possible ways to either isolate and or fix the problem? Have to use a friends computer now...thanks

Leo
June 17, 2004 8:14 AM

I'd have you start with this article: http://ask-leo.com/archives/000237.html

TrojanOfUniverse
June 30, 2004 11:35 AM

Open Internet Explorer 6.0.

Eventhough it gives you an error with gamsys.dll, click on it's main menu Tools> Internet Options > Advanced and uncheck the box for "Enable Third Party Browser Extension".

I have had this problem since last week on AMD, Win XP Home, IE 6.0 user machine. This did work and allowed to surf on Internet and other task without anymore crashing!

Good Luck...

Rick
June 30, 2004 12:13 PM

Great advice this - we had exactly the same problem and changing the Enable Third Party Browser Extension setting sorted it out.

Other advice had been to remove adware etc etc etc - but doing that did not make any difference at all

Many thanks

Anonymous
July 13, 2004 7:18 PM

I have had the same problem for quite sometime. I finally moved the gamsys.dll file (i wasn't allow to delete it) out of my windows file, changed the extention and deleted it. I have not had a problem since. I will check my third party browser extention as well. I this helps someone. Good Luck to all.
chae'

kirpa pertin
July 22, 2004 11:42 PM

"IEXPLORE.EXE file not available" pops up whenever I try to download something.

Leo
July 23, 2004 9:05 AM

I'd follow the repair instructions outlined in this article: http://ask-leo.com/archives/000120.html

CARLA
August 24, 2004 1:30 PM

This error message box keeps on popping on my desktop:" IExplore.exe has generated errors and will be closed by Windows. You will need to restart the program. An error log is being created."... What should i do? I hope you can respond to my problem immediately since the PC that i'm using that receives this problem is a file server! thanks!

Leo
August 24, 2004 2:40 PM

You want this article: http://ask-leo.com/iexploreexe_has_generated_an_error_now_what.html

charis
September 23, 2004 1:21 PM

I erased iexplore.exe. What should i do? I hope you can respond to my problem immediately

Leo
September 26, 2004 10:08 PM

I'd reinstall internet explorer, or run XP's system file checker.

BakkiZ
October 27, 2004 4:50 AM

I have two iexplore.exe processes that starts from

files in C:\Documents and Settings\All Users\Application Data\Active Memo Obj 2
and
C:\Program Files\okayfreesoap

tha first process watches if the other is beeing killed, and restarts it again. So does the other :(

I think it is a trojan. I have removed it several times, but it keep coming back after a few days or weeks.

Anna Hamm
December 4, 2004 2:19 PM

I have a question, not a comment. I transferred some clip art to my documents. When I
attempt to view them I am told that iexplore.com is needed and cannot be located. My
son-in-law set me up in Pegasus. Can this site be used with Pegasus? Will it affect
my present setup? As you can tell, I am computer illiterate.

mark naron
June 27, 2005 5:44 PM

iexplore.exe always comes out everytime i open my pc and everytime im trying to search or download something..hope you can help me..thanks

Leo
June 30, 2005 9:41 AM

Check the two articles that are linked to in the article you just commented on.

tom burns
July 3, 2005 8:34 AM

look iexplore.exe gets downloaded with the flash player,i know this because my firewall prompted me.now i needed flash to run yahoo messenger and also as you all know most websites want flash.i now find that iexplore is interfering with my video downloads i woke up to find my pc frozen.so ive been though a extensive system restore.their are iexplore fixes just type iexplore in google cheers tony

drbalchander
November 4, 2005 9:45 PM

Sir,IExplore caused an invalid page fault in module KERNEL32-DLL at 0187:bff74347. and I am not able to write any email in rediff.com Please help me BALCHANDER

Leo
November 4, 2005 9:58 PM

You want this article: http://ask-leo.com/iexploreexe_has_generated_an_error_now_what.html

Desperate for PC Help
April 10, 2006 6:19 PM

I am having problems with my internet explorer. Everytime i click on an entry box in Internet Explorer, it gives me an error message reading: "IEXPLORE.exe has generated errors and will be closed by Windows. An error log is being created. Cancel." I have Windows 2000. I tried running my computer in Safe Mode to see if there were any corrupt files or anything but there wasn't. I also don't have any new software downloaded. Someone please, help.

Jerick
June 22, 2006 6:51 PM

i build a small website in windows 2000 server. but when i tried to browse it, error occured. It does go directly to my index html as standard defualt web page. you need to /index.htm to access my home page. (e.g. http://servername/index.htm

erick
June 22, 2006 6:59 PM

I have problem with my website. When accessing my website using internet browser error occured. It does not go diretly to index.htm page as a standard default web page. You need to put /index.htm to be able to access my homepage. (e.g. http://servername/index.htm)

Leo
June 23, 2006 11:08 PM

That's a configuration on the web server. You might try renaming it to index.html to see if that works.

ash
August 21, 2006 5:52 PM

my IExplore.exe problem is that i starts-up with my windowxp starts-up
with all the other processes even with out an IE window i try ending the process but it just comes back i've scanned for viruses but found nothing, plus i can start up my xp firewall and other security options.
cheers if you can help thanks

Tom
November 11, 2006 3:39 AM

on a seperate computer...we have the iexplore.exe problem as well. It just keeps generating browser pages...like google, etc..with topics already existing that noone has created. I have a user agreement with McAfee and could download it onto that computer but I can't open a browser page to typing in the website. Even the browers pages it automatically generates wont allow me to do a search or access a web page. Also, I notice that the iexplore.exe drains my cpu usage..i delete and it automatically just comes back. Please help. Thanks

kaysha kozlowski
January 1, 2007 5:22 PM

I have myspace page and everytime i go to log into it, and error thing pops up that says something about "can not read memory" What can I do and is it bad for my computer?

Leo Notenboom
January 1, 2007 6:33 PM

"Something about" isn't enough to say for sure - we'd need to see the exact error message. However, this might help:
http://ask-leo.com/iexploreexe_has_generated_an_error_now_what.html

jormed
August 6, 2007 6:37 PM

your advice on unchecking enable third-party browser extensions worked great!! thanks

Kevin
December 11, 2007 12:16 AM

I can't fix this problem. Can I fix it without buying software? if so how,,,, I'm going to try your link to fix it, I will let you know if it worked.

Duyen
January 2, 2008 2:19 AM

helf me: mycomputer need IEXPLORE.EXE. I use window 2000.
thanks alot !

Leo A. Notenboom
January 3, 2008 9:47 PM

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

That's Internet Explorer. Just go to microsoft.com download and install the
latest version.

Leo


-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.4.7 (MingW32)

iD8DBQFHfchiCMEe9B/8oqERAvgJAJ97jfBzuCUBZwmdbzFGn+uR1yS7xACcCF3G
oBeVwUKFiFQGJ92xj4HPqLY=
=fmPR
-----END PGP SIGNATURE-----

yogesh koshti
March 10, 2008 3:08 AM

how to repair internet explore bcoz i m lot off tome try but not repair so please help me and say how to repair.;::::

Jan
September 28, 2008 1:32 AM

everytime I download..this dialog box appears..Internet Explore cannot download...
Internay Explorer was not able to open this site.The requested site is either unavailable or cannot be found. Please try again later. How will i fix this?

Chris
August 14, 2012 9:34 AM

iexplore.exe.... Hi there im pretty sure i have a virus, im not computer smart, but here is my issue, anytime when i go to download anything Adobe for example i get a box that pops up and says choose a file, well i cant download there, there isnt anywhere for me to download it to. i have looked on many fourms, and not having much luck, i do have windows 7. i dont know what to do, i know before i tried a system restore that wouldnt happen, can anyone please try to help, much appreciated, thank you

connie
August 14, 2012 10:47 AM

@Chris,
Just a wild guess here... but try reading that box that pops up closer. Are you sure it doesn't say something like "Choose a file location" or "location for the file" or something like that. It would very well be that you just have to give it a directory on your computer that you can download to. One very easy way to do troubleshooting in cases like this is to use a different browser, and see if the settings in that browser make some more sense to you.

Otherwise, if it really is malware. Search Ask Leo! for all his articles on how to get your computer cleaned up.

Here's a good place to start: Viruses and Malware

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