Helping people with computers... one answer at a time.

If odd things happen when you start Internet Explorer, one of the first places to look is spyware.

When I log onto the net, my internet explorer opens... first with a white screen and the letters dy in the upper left corner. I refresh and then get my intended IE page. How can I get rid of the 'dy' page? The properties say it's html and I can't get it gone.

I'd try resetting your home page (Tools, Internet Options, General tab) first. I'm hesitant only because you said that a refresh gets you where you expect, and this wouldn't explain that.

Unfortunately I don't have any good suggestions other than suspecting spyware. I'd run a spyware scan and see what that turns up.

Article C2021 - June 11, 2004 « »

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Leo Leo A. Notenboom has been playing with computers since he was required to take a programming class in 1976. An 18 year career as a programmer at Microsoft soon followed. After "retiring" in 2001, Leo started Ask Leo! in 2003 as a place for answers to common computer and technical questions. More about Leo.

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1 Comment
nancy Laudendalager
July 29, 2008 4:19 PM

When I turn on my computer, or leave it for a while, I do not have a Screen Saver, only WHITE SCREEN. TOTALLY WHITE. This is a Nunance!!!

PLEASE HELP ME, WHAT IS THIS, NO ONE SEEMS TO KNOW WHAT THE PROBLEM IS. I DO HAVE ENCRDA MAIL. I WOULD APPRECIATE ANY ADVICE OR HELP. THANK YOU ALL.

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