Helping people with computers... one answer at a time.
Internet Safety is difficult, yet critical. Here are the eight key steps to internet safety - steps to keep your computer safe on the internet.
Viruses & Spyware & Worms ... oh my!
The very concept of "Internet Safety" is almost an oxymoron these days.
It seems like not a day goes by where we don't hear about some new kind of threat aimed at wreaking havoc across machines connected to the internet.
Anti-Microsoft sentiment coupled with the massive installed base make Microsoft products, and particularly Microsoft Windows, an irresistible target for hackers and "script kiddies". In recent years, products like Adobe Reader, Java, Flash, Firefox and more have come under attack as their popularity has increased. Even the Macintosh is no longer invulnerable.
Here are some things you can, and should, do to stay safe.
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Firewall: A firewall is a barrier between something that is potentially dangerous and something that you want to keep safe. The term comes from the automotive industry where ... continue reading.
From the Ask Leo! Glossary
A firewall is a piece of software or hardware that sits between your computer and the network and only allows certain types of data to cross. For example, a firewall may allow checking email and browsing the web, but disallow things like Windows file sharing.
If you're connected to the internet through a router, then you already have a type of hardware firewall preventing random networking-based external threats from reaching your computer(s).
If you're using a dial-up internet connection, a firewall may not be as important, although it doesn't hurt to have one. A software firewall may be your only option, though.
Additional Firewall articles on Ask Leo!
Virus: A virus is a computer program written by someone presumably with the intent of spreading and causing grief. Like a human virus, a virus makes the infected computer "sick": it causes poor performance, crashes, lost files, and data, or more. Also like a human virus, a computer virus ... continue reading.
From the Ask Leo! Glossary
Sometimes, typically via email or other means, viruses are able to cross the firewall and end up on your computer anyway.
A virus scanner will locate and remove them from your hard disk. A real-time virus scanner will notice them as they arrive, even before they hit the disk, but at the cost of slowing down your machine a little, and occasionally even interfering with other operations.
Important: Because new viruses are arriving every day, it is critical to keep your virus definitions up-to-date. Be sure to enable the scanning software's automatic-update feature and have it do so every day.
How do I remove a virus if it prevents me from download or installing anything?
Additional virus articles on Ask Leo!
Spyware: Spyware is a class of malware that, as its name implies, is typically designed to spy on you or your computer, silently collecting information that is subsequently sent on to others for typically nefarious purposes. Various forms of ... continue reading.
From the Ask Leo! Glossary
Spyware is similar to viruses in that they arrive unexpected and unannounced and proceed to do something undesired. Spyware can be relatively benign from a pure safety perspective, as it might "only" spy on you. But that's enough. It can violate your privacy by tracking the web sites that you visit, add "features" to your system that you didn't ask for, or record your keystrokes and steal your account login information for any online services that you might use.
Some of the worst offenders are spyware that hijack normal functions for themselves. For example, some like to redirect your web searches to other sites to try and sell you something. Of course, some spyware is so poorly written that it might as well be a virus, given how unstable it can make your system. The good news is that, like virus scanners, there are spyware scanners that will locate and remove the offending software.
Will using an on screen keyboard stop keyboard loggers and hackers?
Additional spyware articles on Ask Leo!
Vulnerability: A vulnerability is a bug or design flaw in software that allows that software to be used in some malicious and unintended way. All software has bugs, which are nothing more than ... continue reading.
From the Ask Leo! Glossary
I'd wager that over 90% of virus infections don't have to happen. Software vulnerabilities that malware exploits usually already have fixes available by the time the virus reaches a computer.
The problem? The user simply failed to install the latest updates that would have prevented the infection in the first place.
The solution is simple: enable automatic updates in both Windows and applications, and visit Windows Update periodically.
Phishing: Phishing is the attempt to represent one's self - typically via email - as someone or some organization that you are not for the purposes of maliciously acquiring sensitive information. The most common examples are ... continue reading.
From the Ask Leo! Glossary
To be blunt, all of the protection in the world won't save you from yourself.
Don't open attachments that you aren't positive are OK; attachments are one of the most common ways that malware sprads.
Don't fall for phishing scams. Be skeptical. Phishing is a common way that online accounts are hacked into, and can lead to more serious issues like identity theft.
Don't click on links in email that you aren't positive are safe.
Don't install "free" software without checking it out first - many "free" packages are so because they come loaded with spyware, adware, and worse.
When visiting a web site, did you get a pop-up asking if it's OK to install some software that you're not sure of because you've never heard of it? Don't say "OK".
Not sure about some security warning that you've been given? Don't ignore it, research it before doing anything.
And of course choose secure passwords and don't share them with anyone.
How do I make a secure password if I can't use special characters?
I got a call from Microsoft and allowed them access to my computer. What do I do now?
Wifi - open: Open wifi is any WiFi connection that has not been configured with a password. Anyone with a WiFi-capable device can connect to an open WiFi hotspot. If a password is used on a WiFi connection, then ... continue reading.
From the Ask Leo! Glossary
If you're traveling and using internet hot spots, free WiFi, hotel-provided internet, or internet cafes, you must take extra precautions.
Make sure that your web email access - or for that matter any sensitive website access is only via secure (https) connections or that your regular mail program is configured to use encrypted connections as well. Don't let people "shoulder surf" and steal your password by watching you type it in a public place.
Make sure that your home WiFi has WPA security enabled, if anyone can walk within range, and that you've changed your router's administrative password.
Encryption: Encryption is the process of mathematically processing data using an encryption "key" - such as a password or passphrase - in such a way that ... continue reading.
From the Ask Leo! Glossary
An old computer adage is that "if it's not physically secure, it's not secure."
All of the precautions that I've listed above are pointless if other people can get at your computer. A thief can easily get at all of the unencrypted data on your computer if they can physically get to it. Even login passwords can be trivially bypassed if someone has access to your computer.
The common scenario is a laptop being lost or stolen during travel, but I've also received many reports of people who've been burned because a family member, friend, significant-other or roommate accessed their computer without their knowledge.
How can I keep data on my laptop secure?, What backup program should I use?
My computer was stolen. It's password protected, what files can the thieves see?
I've lost the password to my Windows Administrator account, how do I get it back?
image backup: An image backup is a complete copy of a hard disk or other media being backed up. The copy is complete in that it can be restored to a completely empty hard drive - as in a replacement hard drive after a failure - and the result is ... continue reading.
From the Ask Leo! Glossary
I know that backing up doesn't feel like a "security" measure, but ultimately it can be one of the most powerful ways to recover if you even encounter a security related issue.
Having a recent backup to restore to can quickly undo the damage done by almost any form of malware.
Having a back copy of your data (all your data) can help you recover after computer is lost or stolen (not to mention when a hard disk dies).
Backing up your email and contacts can be a critical way to restore your world should your online account ever be compromised.
Backups truly are the silver bullet of the computing world: a proper and recent backup can help save you from just about any disaster, including security issues.
Can't I just copy everything instead of using a backup program?
More articles about maintenance and backup on Ask Leo!
I know it all might seem overwhelming, but please believe me when I say that it's not nearly as overwhelming as an actual security problem if and when it happens to you.
The good news is that the majority of the things you need to do to stay safe on the internet are things that you setup once and let happen automatically thereafter, or new habits you form yourself based on the important things that you learn about keeping things secure.
While we might want it to be otherwise, the practical reality of the internet and computing today is that we each must take responsibility for our own security online.
(This is an update to an article originally published June 19th, 2005 and updated periodically thereafter.)
Reprint Rights: I feel that the information contained in this article is so important that I encourage you to share it with your friends, family and co-workers. To that end permission is hereby granted to republish this article in its entirety, with the following conditions: the text may not be modified, the links must remain active/clickable if published in a form or format that supports linking, and the article must of course be attributed to Ask Leo! - also clickable, please. (If you'd like a "lighter", but slightly older version of the article, see the ArticleByLeo.com item below.)
I've also made available a free downloadable PDF of this article that you are encouraged to share with whomever you like. You can download it here.
Article C2374 * January 25, 2013 « »
February 14, 2013 2:53 AM
@Nav
Porn sites and illegal download sites have a much higher probability of containing malware than other kinds of web sites. Of course, any website can host malware, but porn sites are very common sources of infection. A service like WOT can be a help as it is based on user ratings and can warn you when you are going to a site which they rate as unsafe or untrustworthy. It's not perfect but is one more layer of protection. But even if you use WOT, it's still safer not to click on links to questionable websites as you might go to a bad site which WOT hasn't rated yet.
Web Of Trust - Website Trust Ratings from Other Internet Users
February 14, 2013 9:44 PM
Thanks @ Mark! I have an Issue, when I check my Last 10 Login IP addresses within my Gmail Account, I find that my individual Login IP is being differed sometimes even though I login from the same system and same Internet Provider. The location of my IP is also different. Does that mean that my system or email ID is hacked?
February 15, 2013 3:04 AM
@Nav
That's not a sign of being hacked. Your ISP has a range of IP numbers that they assign to customers, and they can assign a different one each time you log in.
February 20, 2013 11:01 PM
@Nav My laptop also got infected once with malicious software – all because of my fault. I had one of these pop-ups coming up saying that your computer is infected with viruses and click install for software update to remove it.
Since I had recently installed an anti-virus software I automatically assumed it was a message from that software. Ohh but I was so wrong… and I realized it immediately after I clicked on the popup. But it was too late.
I took remedial help immediately. But the technical guy said there is no option but to format your computer. He helped me with the backup so there was no data loss.
But I learnt a great lesson that day. Sometimes even if you are aware and vigilant, some things may take you by surprise.
So now, I am very careful with popups and I click only after reading and understanding it thoroughly.
Thanks for these tips.I read some nice tips here also
http://www.youngnerves.com/tag/how-to-prevent-malware/
March 26, 2013 5:15 AM
Everything above takes effort so what I am about to suggest is probably not for the lazy and careless.
Read a bit on installing a Linux Dual Boot which is really easy nowadays or use a Live Linux Distro CD.
In either case you get a START button, Firefox/Google chrome,Thunderbird.
After that its the same as using Windows, just a lot safer. Google how many Linux Viruses or Trojans or Worms there are to why it is safer.
With the Dual Boot, you get a menu at start up to select your Windows or Linux.
If you don't want to abandon MS Office or something else only on Windows just use Linux for e-mails and browsing.
Live Linux CDs are really secure for Internet Banking as nothing can be written to the CD.
Oh and as in the article BACKUP!!!
Do this when you install a dual-boot linux just in case. In 15 years I've never lost a Windows yet but still you should BACKUP !!!