Helping people with computers... one answer at a time.
Many people are not comfortable with technology. Judging their lack of knowledge and experience through stereotypes is not a good idea!
Why are a lot of older females not as good as males in operating computers and other gadgets unless they are really young? This happens over and over again. A 41-year-old female did not know how to adjust the volume on a PC computer after using the thing for well over a decade. I'm almost sure the need to change the volume came up before. The same reaction with other things such as remote controls. Two females, one in her twenties and the other in her thirties, both set up their iPod Wi-Fi with no assistance whatsoever. If she clicks on the speaker, the slider shows up with the labels in her language but she still is stumped - the 41 year old.
In this excerpt from Answercast #74, I look at an over-generalization about the type of people who can understand and use technology.
Well, I took this question with a little bit of trepidation, because to be honest, I think you're going to piss a lot of people off with what I can only characterize as an unfair generalization.
My experience... the reason I wanted to respond to this, is that my experience does not match yours. Computer savviness, or computer ignorance (where ignorance isn't really meant as a pejorative term, it's really meant as a statement of fact that ignorance is nothing more than a lack of knowledge - ok?), lack of knowledge in my experience, transcends both genders and all age groups.
There are people I hear from regularly that would fall into both sides of the camps you describe. People who are very comfortable with technology and will dive right into it - from their twenties through their eighties. And people who are having trouble with technology; who are having difficulty understanding - from their eighties through their twenties. It's not age-specific. It's not gender specific.
If anything, I don't really have a good characterization. I do think that there are some generalities that can be made. I think that, in many cases, more young people tend to use mobile technology. People of my age tend to be more desktop PC oriented - but that's a really, rough, rough generalization.
There are so many... there are tons, tons and tons of exceptions to that kind of thinking. So I would strongly advise you to step away from that thinking.
It's going to get you into trouble, to be honest. Not so much because of the people that you might be pissing off - but rather, by assuming that someone is, in your words, "an older female" they don't understand technology as quickly,
You're going to run into females, who match your criteria, who are going to knock your socks off and put you to shame! Basically, they're going to put you in your place.
So, my recommendation is to step away from that generalization. Step away
from the stereotypes. Evaluate individuals as individuals. My experience
absolutely does not match yours and I would strongly recommend that you keep an
open mind to exactly the kinds of things that are going on in computing
(Transcript lightly edited for readability.)
Next from Answercast 74- Can I trust a failed flash drive if I reformat it?
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