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I've tried to update Messenger, so why does it keep telling me I need a newer version?

Messenger requires that you be logged into to your machine as an administrator when you update it in order for the update to succeed. I'll bet that you're not, and the update is failing each time. Log in to your machine's administrator account, update Messenger, log in to your usual user account, and all should be well.

Article C2000 - June 8, 2004 « »

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Leo Leo A. Notenboom has been playing with computers since he was required to take a programming class in 1976. An 18 year career as a programmer at Microsoft soon followed. After "retiring" in 2001, Leo started Ask Leo! in 2003 as a place for answers to common computer and technical questions. More about Leo.

Not what you needed?

colleen kurtz
February 28, 2005 3:40 PM

I constantly get messages to update messenger to 6.2 when I already have it and try to update and it never will let me...I am system administator and am logged on as such ...very annoying!!!!!
I am sick of messenger and never use it and wish it was not part of can I get rid of this annoying message.

February 28, 2005 6:42 PM

If you never use it, just uninstall it from COntrol Panel Add/Remove program. It's not required.

Craig Lassen
June 20, 2005 6:48 PM

Hi Everyone!
Here is the deal: When windows ships, it is loaded with a version of messenger. If you goto ADD/REMOVE and then select the side icon for 'Windows Components" you will see a new list of special windows apps. Scroll to the bottom and you will see windows messenger with a check box. If you dont want it, that is how to uninstall it. IF you DO want it, you need to update it when it pops up as an option in your tray (Lower right side of task bar). Many people go online and download the newer version and the result is that they now have TWO versions running on there computer. If that happens, you need to make sure you open programs (from start menu) and open the newer version, which currently is 7.0. Good luck.

June 20, 2005 9:41 PM

Everyone also please note: the messenger that windows ships with is NOT *MSN* Messenger, it's Windows Messenger, which is a different (but confusingly similar) program.

This article explains:

Candis Lee
August 29, 2005 9:27 AM

okay, i did what Craig Lassen told us to, but when i check that windows component thingy, i couldn't find windows what?

Craig Lassen
September 12, 2005 8:22 AM

Candis, So are you experiencing a problem; can you be specific?

January 4, 2006 11:58 AM

Hi, I've tried craigs first method but i have yet to be offered to update to a new version

August 28, 2006 3:21 PM

i like it. its so much better

August 4, 2008 5:29 PM

If it keeps up i will change to another e-mail.

December 15, 2008 6:52 AM

how can i Log in to my machine's administrator account so that messenger stop telling me that i need to download a newer version

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