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I've tried to update Messenger, so why does it keep telling me I need a newer version?

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by , © 2004

I've tried to update Messenger, so why does it keep telling me I need a newer version?

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Messenger requires that you be logged into to your machine as an administrator when you update it in order for the update to succeed. I'll bet that you're not, and the update is failing each time. Log in to your machine's administrator account, update Messenger, log in to your usual user account, and all should be well.

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Article C2000 - June 8, 2004

Leo Leo A. Notenboom has been playing with computers since he was required to take a programming class in 1976. An 18 year career as a programmer at Microsoft soon followed. After "retiring" in 2001, Leo started Ask Leo! in 2003 as a place for answers to common computer and technical questions. More about Leo.

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Recent Comments
10 Comments

Candis, So are you experiencing a problem; can you be specific?

Posted by: Craig Lassen at September 12, 2005 8:22 AM

Hi, I've tried craigs first method but i have yet to be offered to update to a new version

Posted by: boothy at January 4, 2006 11:58 AM

i like it. its so much better

Posted by: deanna at August 28, 2006 3:21 PM

If it keeps up i will change to another e-mail.

Posted by: Dorothy at August 4, 2008 5:29 PM

how can i Log in to my machine's administrator account so that messenger stop telling me that i need to download a newer version

Posted by: dandona at December 15, 2008 6:52 AM
See all 10 comments...
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