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Please note that this article has been updated and replaced by MUST I upgrade MSN Messenger to Windows Live Messenger?

[This article courtesy of Leo's friend Aunty Spam.]

The security hole on which Aunty reported last week, in the processing of PNG graphic files by MSN Messenger and other Windows programs, has moved Microsoft to require that users of their MSN Messenger upgrade before being allowed back on to the Messenger network.

According to a report on CNET's News.com, on Friday Microsoft began requiring that users download the new, secured version of MSN Messenger, following the announcement by a security company not only of the discovery of the security hole, but of instructions as to how to exploit the vulnerability.

According to a Microsoft spokesperson, "Microsoft was planning on asking Messenger users to upgrade over a longer period of time, but once the security posting went public the company decided to upgrade all users at once".

So, be forewarned, if you want to log in to the MSN Messenger network, you'll need to download the upgrade first. You can download the upgrade here.

Article C2283 - February 15, 2005 « »

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Leo Leo A. Notenboom has been playing with computers since he was required to take a programming class in 1976. An 18 year career as a programmer at Microsoft soon followed. After "retiring" in 2001, Leo started Ask Leo! in 2003 as a place for answers to common computer and technical questions. More about Leo.

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28 Comments
lisa
February 16, 2005 6:54 PM

since I downloaded the upgrade to msn messenger, my java no longer works, and I can't play many of the games I never had problems with before. Is anyone else having this problem, but my real question is, what do I do to fix it?
thanks
Lisa

leanne
March 7, 2005 10:52 AM

how do i get an msn address?

Leo
March 7, 2005 10:58 AM

Sign up for MSN as your ISP.

luanna
April 17, 2005 10:33 AM

don't think i should. don't need to lose everything. saw not one positive comment. not worth effort. if you have positive things to say , please let me know.

Melissa
April 25, 2005 11:56 PM

HOW do I Upgrade???

Leo
April 26, 2005 9:04 AM

As mentioned in the article, just download it and install it. The article has the link.

angel
July 1, 2005 11:48 AM

i d/l MSN messenger 7.0 and it KILLED my computer. Crashed...tech *fixed* it for $50, then less than 12 hours later computer crashed again...so bad tech could not figure out why. It had worked perfect until getting messenger :( I HATE MSN MESSENGER AND WILL NEVER USE IT AGAIN!!!!

Need help?
July 26, 2005 6:20 PM

Could you guys explain what your doing when it crashes? I'm aware when you first load up the new msn on an e-mail account it crashes a few times then it should load normaly. Other then that go get 6.2 of the M$(Microsoft) website.

Glenda
November 21, 2005 6:10 PM

i cant get my new computer 2 upgrade my msn messenger, and msn messenger tech support cant help me unless im their subscriber which im not, im set up thru bell south.net. can u instruct me on how 2 set up on newest version free thnx, Glenda Ellis

Mari
December 21, 2005 7:36 PM

since I am using a MSN messenger for the Mac, I am using the most current version of that, but when I talk to my contacts on the list they say that their system says I am using a much older version of MSN messenger (the are all using a windows computer system). Is my computer or MSN messenger at a greater risk for viruses or security problems?

BARB
January 29, 2006 9:28 AM

when i attach ligitech pictures from my webcam and try to send them to email addresses-it will not work it says hotmail no longer allows eamil access to outlook. i do have msn messanger as well-what to do to make this work-can't upgrade cause page does not display?

Leo
January 29, 2006 12:08 PM

This article talks about Outlook and Hotmail: http://ask-leo.com/can_i_use_outlook_express_or_outlook_to_access_my_hotmail_account.html

Erika
April 20, 2006 4:33 AM

Hey Leo. The thing is that i have WIndows Messenger 4.7 and have to upgrade it to 7.5 . How do i do that? Am totally clueless.......

Leo
April 20, 2006 9:39 AM

To everyone: to upgrade MSN Messenger, just go download and install it. That's all there is to it. http://messenger.msn.com

magda
April 21, 2006 7:28 AM

i have msn 7.0 i want a better version....but my windows are 2000wins.
and i cant upgrade msn....do you have any sagestion??

many thanks...Magda/Greece

Cathy
May 3, 2006 11:38 AM

I think that it is very sad that no matter how hard we all try to upgrade msn, it just doesn't work out in the end. I mean, come on!

Melanie
June 24, 2006 10:07 PM

I have a version 6.2 and msn messenger won't let me on without out upgrading, but everytime I try to upgrade it won't let me. I went to the website and tried from their, but it tells me that MSN Messenger requires Windows XP or later, and once I've upgrade my operating system to try again. How do I do that? Please, I'm so frustrated.

stephanie
September 19, 2006 2:40 AM

my msn is sooooo old i think its something like 4.7 and i want to upgrade it as it wont let me log on!!!! i've visited the msn website but its wont show me how to upgrade! please help!!!!

Braden
October 4, 2006 10:56 PM

When im about to upgrade to the latest msn version: msn live : Do i have to delete my old version.

Leo Notenboom
October 4, 2006 11:00 PM

No. It installs on top of the old version.

sarah
November 2, 2006 2:54 PM

What do I do to upgrade to 8.0 I want to be able to leave IM's when people are off line rather than send and email.

michael
November 27, 2006 12:24 PM

how do upgrade my messenger i have 7.0 and i can't upgrade to windows live please help me i'm running windows ME

Anita
November 29, 2006 5:41 AM

I am trying to upgrade and the website keeps telling me it cannot be displayed for 3 days now. I have checked my internet settings and it still shows cannot be displayed. How do I upgrade?

maria
September 20, 2007 9:52 PM

It's true that MSN messager is now only for pay users and others have to use Windows Live Messager? That's what an agent from the technical support by phone told me. So there is no way to still using MSN 7.5?

Sheri
September 21, 2007 11:40 AM

Ok, so I get how to upgrade and when to click "run" or "save" So I wait the entire time for the upload to come in, and then that's it... it didn't work. I have VISTA and it seems it is not compatible with MSN LIVE, HELP ME!!
Error comes up, windows is searching for a problem, I didn't have a problem until I had to upgrade. I already had 8.0 and now I need what 8.1, 9.0?? Anybody know what to do?

Leo A. Notenboom
September 21, 2007 12:09 PM

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Hash: SHA1

Maria:

That sound bogus - I don't think paid versus non-paid has anything to do with
this. (And I know of no paid version of MSN Messenger.)

As far as I know *everyone* has to upgrade. See this newer article:
http://ask-leo.com/must_i_upgrade_msn_messenger_to_windows_live_messenger.html

Leo


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Leo A. Notenboom
September 21, 2007 12:09 PM

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Sheri:

Sounds like you just have a corrupt download. Try clearing your browser's cache
and downloading again.

Leo


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