Helping people with computers... one answer at a time.
Why would the "Reply with Changes" command be grayed out? If I understand correctly the document you are editing would have to have been emailed to you "for Review" for that option to be enabled.
Why would the screen resolution slider not move away from 640x480? The resolution slider displays only those resolutions that your video card's device driver indicates that it can support. In this case the driver you are using appears to report that it can only support 640x480. This is commonly caused by using the "generic" VGA driver, instead of a driver specifically for your brand and model of video card.
How do I remove "svchost.exe" from my pc? You don't, it's a required system file on Windows XP. See this article on svchost for more details.
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