Helping people with computers... one answer at a time.
Clicking on an email with a Trojan can be dangerous. I explore some immediate steps to take to check your system and mark it as spam.
Today, I received an email from someone with no subject and when I opened it, it directed me to a website. As I have a lot of bridge acquaintances, I thought nothing of it, but I have Avast and low and behold, it immediately showed a notice that there was a Trojan. I immediately closed it. Now I thought, "What should I do?" Can I notify someone? Report it to someone? Spam it? What's the best procedure?
In this excerpt from Answercast #34, I look at the steps that you need to take if you've clicked on a link in an email that takes you to a website with a Trojan virus.
So, there's really nobody to notify. Trust me. The people that you would notify are already well aware of these kinds of things, simply because they are so common. There are so many of these things going on.
You might say, "If they already know, then why aren't they doing something about it?"
Trust me, they're working as hard as they can. This is an incredibly complex thing to try and resolve.
Spammers are often overseas.
They have hidden themselves very well behind both technical and legal shields.
Many countries simply don't have the same laws that you and I might consider to be very basic to the operation of the internet.
Many countries don't have the infrastructure to be able to begin to address these kinds of problems.
So, at any rate, there's nobody to report it to.
What you should do (since you clicked on the link) is be very, very watchful for a while to make sure that there's nothing going on.
I would run the up-to-date anti-spyware and anti-malware tools that you already have.
Make sure that they're run and make sure that they are up-to-date so that they're scanning for the latest versions of all the different kinds of malware that are out there.
I might consider running the free tool from Malwarebytes.org in addition to whatever tools you're running now.
That way, the system (whatever system you're running) will begin to learn that messages like this are (to you) spam. In fact, they're not just spam, they're dangerous.
That way, your personal email program is learning what is spam. You will eventually not see these kinds of messages. They will automatically get filtered and put into your junk mail folder.
If you're using a service like Hotmail or Yahoo or Gmail, marking something as spam helps the entire system understand that this is spam. The same thing will happen, not only for you, but for other users of that system. Emails of this type will be automatically identified as spam and thrown into your spam or junk mail folder.
But, that's really all you need to do. Be cautious, mark it as spam, and as
the rest of the world already know, there's really no one to notify.
Next from Answercast 34 – What's the best way to clear my hard drive of everything but the operating system?
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