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A spammer is using my cgiemail, what do I do?
Cgiemail is a program that many websites use to send email. Unfortunately certain versions can be abused by spammers, and you get the blame. (Continue reading...)

Can email providers limit how much email I send?
One of the techniques many mail providers use to reduce the flood of spam is to limit how much email you can send in a certain period of time. (Continue reading...)

Did I really get a critical update notification for Outlook Express in my email?
Emails that look like a critical update from Microsoft are scams. We'll look at exactly what makes the scam obvious. (Continue reading...)

Did I really just win an email lottery or sweepstakes?
We all receive emails that indicate we've won several different lotteries. Are any of these winning notifications valid? I'll review what to look for. (Continue reading...)

Do people really still fall for this stuff?
It seems with all the constant news and awareness about spam it would disappear as people fail to fall for it. Sadly, that's nowhere near the case. (Continue reading...)

How can I reject email from unwanted senders?
Rejecting email from specific unwanted senders turns out to be surprisingly difficult unless your mail provider or email program supports it directly. (Continue reading...)

How do I get rid of all this spam?!?!
Spam is getting worse, there's no question. What can you do about it? There's no magic answer, but there are various thing you can do to help. (Continue reading...)

How do spammers send email that looks like it comes from me?
An email address isn't the same as an email account. It's trivial to send email "From:" an email address without access to the account. (Continue reading...)

I keep getting bounce emails for addresses on my domain that don't exist. How can I stop this?
As a result of techniques used by spammers you may get bounces for email you never sent. There's little you can do. (Continue reading...)

I've been accused of sending random emails - could I have a virus?
Infected machines are thought to be a leading cause of spam today. What you should do if you're infected, and how to keep from being a spammer. (Continue reading...)

Is this receipt for software I didn't order valid?
One popular Internet scam is to make something look like an honest mistake that would let you download something expensive for free. Don't fall for it. (Continue reading...)

Please don't spam me!
Asking someone not to spam you when handing over your email address is probably ineffectual. Consider carefully before you give out your information. (Continue reading...)

Should I unsubscribe from things I've signed up for to avoid spam?
Whether or not an unsubscribe link is safe to use can be incredibly difficult to determine. Here are some rules of thumb. (Continue reading...)

Someone's sending from my email address! How do I stop them?!
Email spoofing is rampant. Spammers often send email that looks like it came from you. And there's little you can do about it. (Continue reading...)

What do terms like "opt-in", "opt-out" and "double opt-in" mean?
Particularly when dealing with email, terms like opt-in and opt-out have specific meanings that often clarify what is, and is not, spam. (Continue reading...)

What do the "Report and Delete" or "This is Spam" buttons do?
Reporting spam can help you get less spam, but you need to use it properly, and realize just who you're reporting spam to. (Continue reading...)

What is 'denied by gorbs' in bounced email?
Gorbs is a black-listing email service and it could black-list your email accidentally. (Continue reading...)

What's a botnet? Or zombie? And how do I protect myself from whatever it is?
Botnets are implicated in the increase in spam in recent months. Bad news: many are infected and part of the problem. Good news: it's easy to avoid. (Continue reading...)

What's this spam-fighting technique called?
Challenge/Response is a controversial spam fighting technique that forces senders to validate themselves before their email will be accepted. (Continue reading...)

When will Hotmail return an undeliverable message?
Email services are now very inconsistent in how they approach undeliverable or "bounce" messages. We'll look at why, and what you can count on. (Continue reading...)

Why am I getting email addressed to someone else?
Not a day goes by I don't get email addressed to someone else with my address nowhere to be found. The reason? Spam. (Continue reading...)

Why am I getting spam from myself?
Among the spam we all get are messages that we appear to have sent ourselves. From-spoofing is just a way spammers try to get their email delivered. (Continue reading...)

Why am I getting spam on this email address I use only for one newsletter?
There are many ways spammers harvest email addresses. While unlikely, simply sending and receiving email might well be enough. (Continue reading...)

Why am I not getting some emails in my MSN Live Hotmail account?
One of the casualties of the war against spam is reliable email deliverability. Sometimes mail simply never shows up. We'll look at what can be done. (Continue reading...)

Why am I not getting the email I signed up for?
Over-aggressive spam filtering may be the reason you are not getting the email you have signed up for. (Continue reading...)

Why am I suddenly getting spam?
Getting spam is the norm these days. If you suddenly start getting spam when before you had not, the question isn't "why?" - it's "what took so long?" (Continue reading...)

Why are people claiming I'm spamming them?
There are a couple reasons why people might claim you're spamming them when in fact you are not. (Continue reading...)

Why can't we catch spammers and phishers?
It seems like it should be easy to trace spam and phishing attempts to their origin. Sometimes it is, but it's often a very complex and costly process. (Continue reading...)

Why do I get spam that's not addressed to me?
Spammers use many techniques to try and slide their garbage into your inbox. BCC'ing you on messages is one such way. (Continue reading...)

Why does blocking a spam email end up blocking my own address?
Spammers use various techniques to try and force their way into your inbox. One of the most frustrating is spoofing where the message is coming from. (Continue reading...)

Why does so much spam have a part of some other email or document in it?
A recently common technique in the war to send you spam is to include a lot of unrelated text in the message. We'll look at why this often works. (Continue reading...)

Why is my mail to this person not getting through?
Spam prevention measures have made getting email delivered more difficult. We'll look at ways to maximize the chances that email will make it through. (Continue reading...)