Helping people with computers... one answer at a time.

Computer viruses are a fact of modern life. Anti-virus software is required; both it and the database that it uses should be kept up-to-date.

Computer viruses are a fact of modern, internet-connected life. At best, they're annoying, performance-sucking beasts; at worst ... kiss all of your data, along with your bank account or identity, goodbye.

We all need to take steps to make sure that our computers are safe or we risk infection. Complacency is simply not an option.

And yet, even after all the news, all the horror stories, all the warnings, and all this time...

complacency remains all too common.

Install and run an anti-virus program

There are many out there.

From my article What Security Software do you recommend?, the super-short version is to install Microsoft Security Essentials. This is what I currently run on all of my machines.

I also run Malwarebytes Anti Malware periodically. This is what I use when I remove viruses from friends' machines. After some recently pervasive virus infections, it was one of the first to recognize and clean them up. It has also garnered quite a good reputation.

"... download and install the package of your choice. Now. Before you forget."

I've run other anti-virus solutions with good results including the free versions of AVG and Avira. I also hear good things about the free version of Avast.

While I'm not a big fan of their product offerings, Symantec maintains one of the best reference sites for virus-related security issues.

Not all virus scanners catch all viruses. I recommend having a selection of additional virus scanners to run as a "second tier". Most downloadable virus scanning solutions often include free trial periods that can also come in handy as one-time, second-level scans.

Whatever it is you choose, download and install the package of your choice.

Now. Before you forget.

Update the anti-virus database

After installing your anti-virus software, your first step should be to update the virus signature database that came with it.

The anti-virus program alone isn't enough. Each uses a database of known viruses to know what to check for and that database needs to be kept up-to-date.

New viruses are being created every day and the databases used by anti-virus programs are being updated that frequently as well. You need to update to the latest database for your program right away.

Most of the programs have update functions that will locate, download, and install the latest databases regularly and automatically.

Make sure that this is enabled.

Run regular scans

Most of the anti-virus programs work automatically. Once installed, they are configured to scan all incoming and outgoing files and often hook into your email in some way to double-check that your received email is clean as well.

Unless you know what you're doing, make sure that this "real-time" scanning is enabled. (There are scenarios where real-time scanning, particularly of email, may cause problems. Unless or until you run into those problems, however, you should leave this enabled.)

I also recommend periodically running scans of your entire hard disk, including all hard disks if you have more than one. Certainly when you first install the software, you should run a full scan. Then, depending on how heavily used your machine is, you should run a scan periodically as well.

Some programs will allow you to schedule such a scan to happen automatically. In my case, for example, my computers are on 24 hours a day, so I schedule full virus scans nightly while I'm asleep.

Keep Windows up-to-date

Visit Windows Update regularly or simply enable the automatic update feature in Windows.

All software has bugs. Some of those bugs result in vulnerabilities that are then exploited by malware writers to create viruses that can infect your system. As these bugs are found, Microsoft fixes the affected components in the operating system, eliminating the vulnerabilities, and makes those fixes available for download and automatic installation using Windows Update.

The "problem" is that once the bugs are discovered and publicized and even when the fix is available, virus writers get busy writing viruses that still exploit them. Why? Because they know not everyone stays up-to-date.

Don't be one of those people.

Keep Windows up-to-date. Let someone else have the "fun" of being infected with the latest viruses. Visit Windows Update weekly or enable automatic update.

Additional notes

There is no "best" anti-virus program.

In fact, any measurement of which are "better" or "worse" changes over time. Each may miss some thing that the others catch. That's one of the reasons why I list several alternative anti-virus programs above. The best advice is to use one, any one, and have the others "on call" for those cases when a virus sneaks past the one program that you use regularly.

If you do install more than one package, you should not enable the "real-time" scanning for more than one at the same time; they will conflict with each other and cause, as they say, "unpredictable results".

(This is an update to an article originally published April 24, 2005, and updated on October 6th, 2010.)

Article C2339 - May 28, 2011 « »

Leo Leo A. Notenboom has been playing with computers since he was required to take a programming class in 1976. An 18 year career as a programmer at Microsoft soon followed. After "retiring" in 2001, Leo started Ask Leo! in 2003 as a place for answers to common computer and technical questions. More about Leo.

Not what you needed?

James Grimes
December 15, 2005 11:32 AM

As an information systems student at a community college, I am asked by several people (after learning from my mom that I am, "into computers") about viruses, worms, etc-and none of this is hard to do. Just get the Microsoft Baseline Security Analyzer, Microsoft Antispyware, AVG, Spybot Search & Destroy, and Ad Aware SE. Download them, do any updating necessary, and, if possible, keep them on constant scan. Doing this, and not downloading attachments from emails will keep you safe. Just use your common sense around computers.

January 24, 2006 7:21 AM

how do i keep my computer away from viruses? well i think i know what it is first are computer is getting old by that I mean we need new updates because are old ones can't do us any good. here's a site best site ever!!! and i think in every file there has to be a virus is that true?

Margaret Frost
January 24, 2006 7:52 PM

I am a new pc owner, bought it in 6/05 and just today had to do a complete system recovery (destructive) as everything our tech support had us do did not work. It all started when I tried to update my Norton, something went wrong and that was that. Since I didnt have any bond to my files, I let them all go.
Okay here is my question: I have Norton and Webroot. My tech told me about hometrend, but how many free things can I download and have them be compatible with what I have already purchased and installed on my pc? H E L PPPPP!

January 24, 2006 7:58 PM

I meant Trend Micros housecall not trend home. E gad.

January 24, 2006 10:29 PM

Well, there isn't some magical number. I have LOTS of free things on my machine and all is well. Others download just one and *poof*. It depends, naturally, on WHAT you are downloading and installing. As you've seen with Norton, even the for-pay programs can have problems. (I've gotten several reports of Norton's 2006 update causing problems. I expect the Norton site to have a fix for it someday.

In general, only download from trustworthy sources. Look for trustworthy recommendations. If you're not sure, don't download and install.

Margaret Frost
January 25, 2006 3:33 PM

Thank you I have had problems galore with the Norton updates and in fact have to take the pc in for a good going over. I just recently got my card for pay pal and as soon as I activate the thing, I am going to buy you a cup of coffee.
I will probably end up buying you a house some day with all the questions I always ask. Lol
What a great site this is. Thanks again

Doug Hagan
January 28, 2006 7:50 AM

Unless I missed it, your list of anti-virus s/w vendors did not mention's NOD32. We used to be Norton fans, but Norton 2004 (or 2005) updgrade created some havoc on more than one Windows machine I tend to baby-sit. NOD32's credentials appear, first, valid, and, second, impressive. Any thoughts about this one? Tks!

January 29, 2006 5:52 AM

Pc Mag jan 21 rates Zone alarm #1 Your buddy David L. likes Panda. Kim K. touts Spy sweeper. David says Spy Sweeper NG. You don't mention Zone Alarm. I just got a new computer and want to install the best anti-virus program. I had Panda 2006 on my old computer. Norton updates messed up my computer. I also had Spy sweeper. I have David's recomendations on spy and PC-cilln (trial) the came with my new dell. What do you think about Zone Alarm. Bill

margaret frost
January 31, 2006 4:05 PM



March 20, 2006 6:34 AM

I recently installed Spysweeper and removed Norton from my 2005 dell computer. I heard spysweeper is not enough and I should also have 2005 or 2006 norton loaded back on my computer. Is this true and if it is what is the reason?--Thanks

March 20, 2006 9:15 AM

Spyweeeper is an anti-spyware program, you still need an anti-virus program.

March 27, 2006 6:01 AM

Hi: How do I delete an e-mail in Outlook before I open it. I got some really bad viruses because I couldn't delete e-mails that I didn't recognize unless I opened them. I had my computer dumped and have the newest Norton. I look for updates for it daily.

David Guzman
July 24, 2006 11:30 AM

I'm using McAfree securitycenter software. Is this a good one to use??? I have a DellXPS 400 for about a 3 months, and I like my machine to be well kept.

August 3, 2006 8:28 AM

recently i was sent a message on aim asking me if it was ok to put a pic of me on myspace and it had a link not realizing this was a virus i responded. everytime i open my aim it will starting sending this same message to everyone on by buddylist.i have scanned for virus on mcafee several times it says it has fixed the problem but it doesnt. 2viruses that keep showing are hacker defender.gen and backdoor-diz any advice

August 27, 2006 6:21 PM

recently i was sent a message on aim asking me if it was ok to put a pic of me on myspace and it had a link not realizing this was a virus i responded. everytime i open my aim it will starting sending this same message to everyone on by buddylist.i have scanned for virus on mcafee several times it says it has fixed the problem but it doesnt. 2viruses that keep showing are hacker defender.gen and backdoor-diz any advice

Posted by: kelsey at August 3, 2006 08:28 AM

i am having the same exact problem, i have mcafee spydoctor adaware xoftspy windows defender and a few others and yet it keeps showing back up, please tell me, is there a way to permanently remove it??

thank you, Kris

January 18, 2007 7:02 PM

anyone know what a file called content.IE5\davwafEB\[1].HTM IS? Norton found it for me.

January 26, 2007 6:18 PM

In reality, although everybody says that you need to run a virus program, you do not. I have been online for 7 years now, and have never downloaded a virus. The easiest thing to do is NEVER open a ".exe" file, or open any attachments that come from anybody using Outlook Express. I keep my computer totally up to date (imagine an operating system that is so buggy it needs over 80 updates), but, still the same, it's up to date. I update and run Spyware prgrams (Ad-aware,Spybot, and Windows Defender). I do NOT pay for Spysweeper, as it is not worth it. No program will find ALL spyware (as evident when I run my scans). Lastly, anybosy who knows ANYTHING about the Internet will NOT use IE (any version), but instead will use Firefox (Isn't that little "Click to activate and use this control" pop-up annoying?)? That only occurs with IE, and only because Microsoft lost a lawsuit relating to it's indescrimate use of Active-X controls. A long time ago, I DID use a virus program, but my machine became so slow due to updates and scans that I gave up on them. I've been always been virus free - just by being aware and careful.

April 2, 2007 1:55 AM

I've got a Mac. I didn't think it was possible to catch a virus that would steal my email address. But I just got spam sent from my email address to me! What can I do about it?

Leo Notenboom
April 2, 2007 10:54 AM

Hash: SHA1

Probably has nothing to do with your Mac or a virus. See this article:

Version: GnuPG v1.4.6 (MingW32)


George Arauz
May 9, 2007 5:54 PM

So far using Firefox has been a big help in avoiding SOME viruses. But some still get in.

June 7, 2007 7:26 AM

I have: to get rid of this?

July 9, 2007 10:20 PM

There are 6 svchost.exe running on my system.My system gets very slow.Three are in small case like "svchost.exe" and three like "SVCHOST.EXE".Is this virus.How to get rid of these .Please help.Thanks

May 23, 2008 9:33 PM

I have been reading through your website and have already learned so much. I am writing because I have a process "" runing in my task manager, can you PLEASE walk me through removing the cause for this > Thank You, Robert

May 25, 2008 9:46 AM

Hash: SHA1

If you mean svchost.exe, that's an expected and important
windows process. More here:

If you mean (with an extra dot), then I'm not
sure. All I can recommend is that you run up-to-date
anti-virus and anti-spyware scans.


Version: GnuPG v1.4.7 (MingW32)


July 10, 2008 3:05 AM

Please help me
In my computer there is a big problem

in my task manager there are 3 programs running called csrss.exe lsass.exe smss.exe i dont know these are unknown programs my OS is XP Service pack 2

i think they are using my computer and when i use my computer it hangs after sometime(at least 10 minutes i can use) after system formatting they also remain here they cannot be removed by my any work i cannot remove them

can u have a simple complex any solution to remove these file

i also want to know that is these above programs are come with XP cd sp2

i usually take files from pen drive from cyber net

i collect net files by pen drive
i think they are really viruses

plese sent me some solution to remove them

July 10, 2008 9:28 AM

Hash: SHA1

csrss.exe lsass.exe smss.exe are all part of Windows. Do
*not* remove them.


Version: GnuPG v1.4.7 (MingW32)


Ian Flikkema
October 15, 2008 8:49 PM

Hey Leo,
My computer recently wouldnt let me access the task manager, so I started following the steps on your page
Then discovered the run button is gone. Then it wouldn't let me go into regedit. Any suggestions. Already downloaded activescan 2.0

February 9, 2009 2:05 AM

i think my coptr is infected;
i hv 3 partitions c , d ,e
from i can not open e & d until i explore them
and whenever i open a folder in these drives
there is an additional folder in it with same name i can delete them niether i can shredd them.
i have avg antivirus but it can not detect any virus. tell me what to do, my task manager is disabled aslo & it has also deleted my intel graphics accelerator & i can not download it back either. i desperately need ur help.

February 26, 2009 5:16 PM

I've tried going to the referenced anti-virus programs and they're blocked. I tried pinging them and each site times out. When I first noticed this problem I tried running my already installed AVG and the program was blocked and I couldn't run any updates or scans. I tried going to their website and it was also blocked.

I cannot access my task manager, my desktop background changed to a message saying I have a dangerous spyware... it all started on livejournal. Also, internet explorer no longer works. I've been using Safari. When I tried to google or yahoo things on internet explorer, all the results were in big letters and when you clicked on them, several ads would pop up.

I know some of my registry has been infected. I'm not sure where to go from here. Help?
April 18, 2009 7:27 PM

well thank you for such a good article.

July 13, 2009 5:37 AM

Leo, I've been reeading some of your recommended Virus Program articles. I have only 1 problem with one of them, Panda Security Active Scan 2. I had a suspected virus problem with my computer, even thoufgh I'm running McAfee (set up upload new data and scan daily) on it. PROBLEM: Panda allows you to FREE scan you computer for viruses and finds quite a few. Then to remove them you must subscribe. After you PAY, it runs another scan and FIND NOTHING!!!! Waste of time and money if you ask me...

Mark Jacobs
October 7, 2009 11:41 AM

I use Avast. I works as good as any free AV except it's a little harder to use tham AVG as its interface looks like a mp3 player. I also have the malwarebytes antimalware that Leo recommends installed. Since I didn't pay to register it,so I can only use it as a standalone virus scanner. This is fine as 2 background AVs running at the same time can cause conflict problems.

October 13, 2009 1:08 PM

The reason complacency is so rampant is due to over-inundation. Everyone who's peddling worthless software does his best to convince you of utter destruction just waiting to hit your computer. Add to that all the pseudo-experts who proclaim the sky is falling, and it sounds like computer euthanasia is more humane. I could complain that my computer stopped working after pushing it out a 5th floor window and still find people who proclaim it to be a virus that's responsible.

I've subscribed to the major PC magazines and have found them to be little more than extended hype for the products being advertised in their pages. While there may actually be a page or two of worthwhile information, the need to dredge several dozens of pages to reach it is not worthwhile.

And finally, as there is usually more than one way to accomplish a worthwhile task, there are still 'experts' who argue about which method is definitely The Best, and all others are invalid.

Email and occasional web surfing should not require your own personal IT department.

November 1, 2009 5:20 PM

I have had my share of viral issues and used more than a few scanners? I was using McAfee as my main Internet Security + AV program along with Ad-Aware and Spybot as secondary scanners. This worked quite well for a while from 1999 to 2003! Then the company switched to Trend AV and so I switched to Trend at work and Norton 2003 at home and continued to use Ad-Aware and Spybot as secondary scanners. Then in 2006 I used Norton only and did fine until late 2008! So now I have Norton 360 and am using PC Tools Spyware Doctor along with Malwarebytes Anti Malware as secondary scanners which is working quite well! I do regular scheduled scans which I keep an eye on to see whats attempting to infect/invade my computer? I run full scans when the computer is not being used! I am also using a Registry Tool to keep my registry orderly and this has helped keep my computer speeding along! So far I have not had any compatibility or conflict issues between Norton and Spyware Doctor! I have been fortunate to not have issues with Norton since 2003 and it has done a decent job catching most threats, but as I say supplementing with a couple of secondary AV/Security programs is definitely recommended as Leo also stated! The only complaint is there Customer Service, it's not that they are rude or not helpful, just have a hard time understanding some of them on the phone cause their English is not great? The reality of the Cyberworld today demands preemptive action and as Leo stated "Complacency is simply not an option" not if you want your computing experience to be a happy, positive one? Just a thought, beware of the masquerade AV programs which are really malware and will install one of several Trojans on your computer which tell you your computer is infected with a bunch of viruses when it is actually not! Do some targeted research BEFORE downloading any AV/Security freeware or shareware programs! It's a brave new world out there!

December 28, 2009 8:47 PM

I need to download some files from Internet. If I used a download accelerator program such as OrbitDownloader or so on, can virus access to computer?
I use McAfee as Anti Virus in my computer.

March 11, 2010 12:47 PM

Hi Leo,
I've read through and found your recommendations very useful. Just one question though: I recently reinstalled the operating system on my laptop because I believe the machine was infected with a virus and probably came through my yahoo account. Now everything is fine and I have installed "Karpesky" antivirus 2010. Is it safe for me to log into this yahoo account without causing any new harm? I've opened a new account but still need to get to old one to get my contacts list and some other useful emails. I thought since I have antivirus on it, it would be ok since the program would catch any viruses whereas before, I didn't have it on since it had long expired. Please advise. Thanks!

Joel Goodwin
October 25, 2010 2:35 PM

Hey Leo,

Thanks to your suggestion, my computer is a happy camper now. I ran Malwarebytes on my computer and it found over 800 infections. I was fighting trying to get a anti-virus program reloaded on my computer with no luck. I paused long enough to look at what the task manager would not display and I found your artical about how to fix that issue. After running Malwarebytes on my system, all of the issues I was having were resolved. Thanks a million!! Joel

Eric Ted
February 27, 2011 1:48 AM

I know I have a virus on my computer, all the symptoms are there, I think i know were the virus is located, but it doesn't show, even if i choose show all hidden files, and then change the file type. I use avast, malwarebytes, super anti spyware, Iobit 360 and none of them show a virus, BUT I KNOW I HAVE ONE!

May 28, 2011 8:25 PM

best antivirus is to switch to linux from windows. ur life will suddenly become virus free(almost). for those who dnt want 2 scale the learning curve ladder, 'Ylmf OS' looks just like windows and even runs windows programs thru "wine". n best of all its free 100%. u cn try it inside inside windows as well. u ppl wont b disappointed. arshad

May 31, 2011 8:46 AM

"complacency remains all too common."

That's because of all the scare tactics used by companies to make money. EVERYTHING is a virus. Computer doesn't work? It's a virus. (Oh, the plug got disconnected.) I won't name names, but there's a well-known national chain store where you can take a brand new computer freshly loaded with nothing but Windows, never connected to the internet, and they'll offer to clean up all the "spyware" they've found, for an amount up to $100.

Then there's the scare stories by everyone else. Bad guys are just waiting with baited breath for the moment you turn on your computer to infect YOUR machine.

To hear it told, there's a veritable Virus Apocolypse coming, and nothing you can do will stop it. You can only hope that you're one of the few lucky ones to escape, regardless which A-V you use, if any. To make it worse, anyone who's picked up a couple buzzwords is an "expert". So you have the equivalent of the blind leading the blind.

Nelson Kieffer
May 31, 2011 8:46 AM

how can you run more than one anti-virus program @ once? As a novice I don't understand how you can download more than one, without them conflicting and causing problems. please explain, also what is this real time scanning?

appreciate your help,

You can download as many as you like. You can install several. The problem arises when more than one tries to scan at the same time as another. "Real time" scanning means scanning as you download to your computer. Only one anti-virus program should be allowed to do that. It contrasts with "static scans" which is where the anti-virus program just runs around and scans all the files on your hard disk - either on a schedule or at your command.

Paul Pousson
May 31, 2011 9:08 AM

I use Malwarebyte, Spysweeper and Windows Defender. I have both use protection by using Process-Explorer and setting Malwarebyte at Real Time and Spysweeper on High priority just below
it. No conflicts, and I think if Malwarebyte should miss something Spysweeper might pick it up ( in realtime protection).

May 31, 2011 11:29 AM

Iv used various virus software paid and free and at some point they have all failed!

The best bet is to surf the internet as a limited user account and only login to admin when you must install something.

May 31, 2011 1:17 PM

Same old, same old advice. Stay out of the sex sites!!!! If you must look at that stuff, buy a magazine..

Jim Hillier
May 31, 2011 1:31 PM

Problem is, a lot of people think...'I've got an anti-virus running, I'll be okay'.

The best form of anti-virus is the one between users' ears!!

Use common sense, surf safe and minimal security will be required.

If you must lead a risky internet life, surf in a virtual environment.


On Site PC
May 31, 2011 5:52 PM

There is a question about windows updates - over a ten year period I and a group of my customers have stopped most all windows updates, i have none since SP2. (This move was forced because of a program that would only run in XP SP2)
Well the upshot is that attacks on these test machines (compared to continual updated machines) have dramatically dropped by 90%! is this because the hackers are only interested in the challenge of the latest MS "defences" and the old Os's, Sp's are no longer of interest/challenge? Most house holders use email, browse the web, and do a bit of word processing! You don't need a Mac Truck to deliver eggs around town, nor do you need a Ferrari!

May 31, 2011 6:50 PM

I've been using avast, and then run Spybot regularly. Since using avast, Spybot seldom finds junk any more. I use Firefox, but occasionally IE will bring itself up, that produces one cookie that Spybot catches.

May 31, 2011 7:56 PM

I do the same as you Leo and run MSE plus periodic scans with Malwarebytes but I also run the free version of Threatfire (behavioural heuristics scanner - helps prevent against zero day attacks) which can be run alongside any traditional anti-virus software and I haven't had one single problem in the 12 months I've been using this combination of software.

Duane Ferguson
June 1, 2011 4:25 AM

Here’s my ‘list of recommendations’:

1. Be aware of what you’re doing on-line
2. Run a reputable anti-virus, anti-spyware, and anti-malware program. I recommend either AVG or Avast anti-virus, Malwarebytes, and Super Anti-spyware.

If those two basic measures fail, here are a number of tools to get you out of a hole:

1. Super Anti-spyware Portable.
2. Malwarebytes.
3. Combofix.
4. Kasperksky Portable.

Super Anti-spyware and Malwarebytes can be updated from the application. It’s recommended that you download new versions of Combofix and Kaspersky when the need arises.

Terry Hollett
June 1, 2011 7:38 AM

Under that same breath I've got computers bought to me o a regular basis. Windows is updating all the time and so is their anti-virus. And if you want to believe them all they are doing is reading email and on Facebook.

And I do believe they are getting infected from the various scams circulating on that "privacy leech" known as Facebook.

It's true, to many people rely on these procedures and products 100%. They don't bother to learn anything about what's going on in the industry but then are so quick to expose their entire life existence on-line.

June 1, 2011 8:21 AM

You missed one huge component to a comprehensive security strategy.
It's not only important to make sure your Windows gets updated but it's critically important to keep Adobe Flash/Reader and Java up to date as well.
A very large percentage of todays Malware attacks take advantage of unpatched versions of these products.
Check out:

Mark J
June 1, 2011 11:22 AM

Facebook may be a good way to stay in contact with friends, but it can be a minefield of rogue apps. I've come to the conclusion that it's best nevert to click on or subscribe to any apps that are not directly from Facebook.

June 1, 2011 11:27 AM

if you use windows there is always a problem with viruses,spyware and many more just shift to unix operating system it is also giving desktop version

Ben Jakobsen
June 1, 2011 3:39 PM

I currently run Kaspersky 2011. If I disable it, can I install Microsoft Essentials and have it run without conflicting. Can I turn Microsoft Essentials off and enable Kaspersky and use Essentials only when I want to scane with it rather than Kaspersky?

Mark J
June 2, 2011 1:40 AM

If you want to disable real time protection in MSE you can open MSE click on the Settings tab, select Real Time Protection and uncheck the Real Time Protection checkbox.

Patrik a.k.a. Bambooz
June 3, 2011 9:16 AM

there's also a website where you can upload suspicious files to. They will be checked using multiple anti virus programs and on the results page, you'll see which antivirus software "catched" it and get the name of the virus or whatever that the specific tool calls it (so you can search for details on bing/google/yahoo/whatever)

this is NOT a replacement for a antivirus software installed on your computer!
it's merely to check suspicious files that your currently installed antivirus software seems to have missed.


Mike Martin
June 3, 2011 6:08 PM

No antivirus is bulletproof for all viruses. Thanks for that. I'm glad someone else has the same opinion and the mention of having a 'backup antivirus' on your system with realtime scanning only working on one. I use exclusions properties on each for the other and found this also keeps them from each other. Again, thanks for the timely advice.

Carlos R Coquet
June 6, 2011 1:00 PM

Imagine what the road would be like if you could still buy a car and just drive, without having to get a driver's license!! (As it is, I am amazed at the relative low number of accidents that happen considering how people drive.)
And yet, that where the computer industry is at. If you have the money to buy a computer you can just "drive", without almost any knowledge. And, of course, get hurt !!! Which is what I see every day !! Normally the pain is only losing all your data, sometimes your money and identity. And frequently, causing pain to others by giving away their eMail address !! Welcome to the future. A lot of people are going to have passed on before the average person is "comfortable" with computers.

July 18, 2011 1:00 PM

Try using internet browsers with extentions added on, like NoScript (for firefox) and pop-up blockers. Sites with pop-ups sometimes give you viruses through the pop-ups when you try to close them. NoScript has to be my favorite though. it almost eliminates the need for an antivirus. But by all means, don't go online without an antivirus. A good free one to use is Avira (there are sites that explain how to disable the nag screen so there's no downsides to it). It got some really high ratings on several magazines and websites.

September 11, 2011 11:50 PM

i unable to see run in start menu i have updated my antivirus and scaned the pc, even though i unable to see the run.......plz help me sir

September 23, 2011 3:41 PM

Dear Sir,
I am going to install internet access to my small business office . I was told by a computer tech I would need a firewall installed with a static IP address. I have a server running off Windows 2003 and 4 workstations on XP. I am required to get a Hippa compliant firewall since I have access to customers information. I am going to use the internet for e-mail and surfing for work related issues. I may from time to time upload small files to insurance companies. I am going to limit access to internet to one computer and I am installing a antiviral and antispyware to go on this computer. My question is do I need a static IP address. The cost between a static and dynamic is quite a difference. Furthermore what internet speeds would I need to perform these uploads and downloads.

I can't say on the internet speeds, since it depends not only on the size of the documents but your own patience and need for speed as well. I'm not sure why a static IP would be needed, to be honest. I'd question the tech that told you that and see if he can explain why.

June 15, 2012 10:02 AM

Windows update does not install MSE updates when automatic updates is used. It seems that MSE is determined to be an option.

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