Helping people with computers... one answer at a time.
Warez, or pirated software, while free often comes with an exceptionally high cost in the form of viruses, spyware and more.
I downloaded Kaspersky Lab 7.0 from [a link to a warez site]. I installed it, it prompted me that I had to uninstall AVG which I was running. I uninstalled AVG, rebooted, then ran the install on Kaspersky. When I rebooted again, strange things started to happen.
I am pulling my hair out here trying to figure out how to get this stupid machine back to square.
I would really like to know how I can uninstall Kaspersky while in safe mode. When I try I get a message that says Windows Installer Service can not be accessed.
This is frightening on so many levels.
The site the software was downloaded from appears to be a pirated software or "warez" site. The problem is that when you download from these free download sites you're asking for trouble. And I'm not even talking about legal trouble.
One clue? As far as I can tell, there is no "Kaspersky Lab 7.0".
"Warez" is a term that's come to refer to pirated software. There are web sites that specialize in making these illegal copies of pirated software available for download.
It appears that what you downloaded came from such a site.
One of the problems with these sites or the folks that contribute to them is that they often use the lure of free software to get people to download virus and spyware laden versions of those programs. Download one of those and when you install you'll end up with a machine full of malware.
Given that you had to explicitly disable your anti-virus program in order to be able to install it seems likely that's exactly what happened to you. Certainly your experience after the install would seem to indicate so.
Another clue that something's amiss is that I went out to the Kaspersky site and couldn't find references to a "Kaspersky Lab 7.0". This is another trick of warez sites: make something appears to be newer than you can find anywhere else.
It's just another argument for making absolutely positive that you only download and install legitimate software from reputable sites. If that means you need to pay for it, then pay for it, or choose different software.
As you can see, without even touching on the legal issues involved, you might well be "paying for it" in other ways.
I've mentioned it before: there's an adage in computer server management that applies here: once your machine has been compromised by malware, you really can't trust it ever again until you completely reformat and reinstall.
In your case, I know of no quick fix. It sounds like your machine has become seriously infected. The only solution I can recommend to you is to backup your data, and then completely reformat your machine and reinstall all of your legitimate applications.
And stay away from those warez sites in the future.
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