Ask Leo! by Leo A. Notenboom

What can I do about Outlook's huge PST?

Search First! Then browse: Categories | Full Archive | By Date | Newsletter

Home » Microsoft Office » Microsoft Outlook
Home » Video Tips

Summary: The PST or Personal STorage file for Microsoft Outlook can easily grow to an extreme size. There are some tips for managing its size.

What can I do about Outlook's huge PST?

.pst files are one of Outlook's repositories for email, contacts, calendar information, and much more. (Not Outlook Express, by the way.) There's a physical limit on .pst size that's up around 2 gigabytes but more practical considerations like speed often make us want to control the size well before reaching that stage.

Step one is pretty obvious: delete what you can. Remember though, when you delete an item in Outlook it is simply moved to the Deleted Items folder which doesn't actually free the space until you empty it. So right click on the Deleted Items folder and select the Empty "Deleted Items" Folder to permanently delete its contents. This will free up the space that the deleted items took. But it will not immediately make the file smaller.

Let Me Show You...

Click the video above for a one minute video showing you how to add a .pst to Microsoft Outlook. (Windows Media 9 format, 408,492 bytes.)

I'd Like Your Comments: let me know if you find the video above useful, or if you have suggestions to make this technique more helpful. Thanks!

Step two: after you've permanently deleted what you can, it's time to compress. Microsoft has a knowledge base article about compressing your .pst here. In short: File-> Data File Management, select your Personal Folders, Settings, and then Compact Now.

If the resulting file is still too big then it might be time to create an additional .pst. Outlook supports having multiple .pst's open at the same time. Your existing "Personal Folders" will remain the destination for email but you can easily move items into another .pst file.

To create a new .pst, select File-> New-> Outlook Data File..., then select "Office Outlook Personal Folders File (.pst)", and OK. In the next dialog box specify the location and name of your new .pst. I tend to place my archive .pst files in a common mail directory on another machine on my network but keeping it along side your existing personal folders is also common. Pick something that reflects how you'll organize your email and press OK. In the next dialog, specify the display name (I usually just use the file's name). Leave the other settings as they are for now and press OK.

Once you've created your new .pst, it will show up at the bottom of your email or file folders list. You can expand it, create sub folders in it, and drag and drop messages from your old .pst into your new one.

Your new .pst will automatically show up each time you open Outlook. You can explicitly close it if you like (Right click on it, and select "Close") which will speed up Outlook's start time somewhat. To open it again later, select File-> Open-> Outlook Data File....

Update 16-Jan-2004: In Outlook 2000 and in other versions of Outlook as well, it might be easier to find the "Compact Now" button this way:

  • Make sure that View - Folder List is selected.
  • Right click on Outlook Today - [Personal Folders], and select Properties.
  • Press the Advanced button and you'll find the Compact Now button on the resulting dialog.

Related:

Article C1867 - December 7, 2003

Was this article helpful? «Yes» «No»

Helpful? Get new articles weekly by email in my FREE newsletter!

Your Name:
Your Email:


Why Subscribe?

Recent Comments
77 Comments

One of the procedures I do to keep the PST manageable is to save and detach/delete the large attachments that people send to me.

I open the email item, select and save the attachment to a folder (in a project structure that makes sense to me) and save a copy of the email text there as well. Then I delete the attachment (graphic, ppt, docs, zip, whatever) from the email message, while letting the message itself remain in outlook.

This way, Outlook remains useful as a total history of the various project communications, but is much smaller, as it is mostly text info. And, I have the attachment on my HD when I need to use it.

I know there are some commercial products which will also do this (save off attachments) but I have not tried any of them.

Posted by: Bruce at January 20, 2009 2:06 PM

The Crop tool and SCANPST tool work on oversize files. unfortunately the crop tool will lose emails

Posted by: Dave at April 28, 2009 1:53 PM

Am I correct in assuming that the Archive PST file is similarly restricted in size? If so, is there a suggestion for re-arranging and/or grouping the Archive folders to avoid problems in the future?

A PST is a PST, be it the primary, an archive, or anything else. You can create as many PSTs as you like, or upgrade/create the PST to a version that no longer has the size issues.
- Leo
01-May-2009

Posted by: Ken Ortego at April 29, 2009 9:00 AM

In Outlook 2007, when I Archive emails per Outlook's recommendation, they're lost somewhere. Down in my Archive folders, they're empty. Where did they go?? Help!
thx

Posted by: RichardS at December 14, 2009 9:28 PM

When your PST file get Huge size and you are experiencing problem then, in a very simple way you can split PST file to smaller PST without losing any PST objects. use PST splitter for this


Posted by: lucy at December 26, 2009 5:46 AM

Post a comment on "What can I do about Outlook's huge PST?":






(Email Address will not be published.)

Remember Me?

By popular demand...
my tip jar
Cuppa Joe
Buy Leo a Latte!

(you may use HTML tags for style)

RSS feed Subscribe to the RSS Feed specifically for comments on this article.

Before commenting, please...

  • Read the article at the top of this page. If your comment shows you didn't, it'll be deleted and ignored.

  • Comment only on this article. Use the Google search box at the top of the page if you have a question about something else.

  • Don't include personal information in the comment. No email addresses. No phone numbers. No physical addresses.

  • Don't spam. Excessive links to unrelated sites within a comment or across multiple comments will cause all such comments to be removed.

  • Don't ask me to recover lost passwords or hacked accounts. I can't, and those comments will be deleted.

  • I can't respond to every comment. And I can't vouch for the accuracy of others who do.

Please wait. Your comment is being processed ...


Question? Ask Leo!