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To connect to your router, you first find your gateway address and type that into the address bar of a browser window: I explain how.

Running a Toshiba Satellite laptop, Windows 7 Home Premium on a DSL Wi-Fi connection. I tried to secure your router per your book Internet Safety Book and when I put my IP address into two different browsers, I finally gave up. They never connect to anything. The internet connection is fine. Now, I need to look at my router and decide if I need to change the password, etc. What am I missing here?

In this excerpt from Answercast #18, I try to diagnose a problem in securing a router and walk through the steps needed to connect to that router through a browser window.

What am I missing?

I'm not exactly sure what step in the process you're having trouble with. The phrase that concerns me in your question is, "...when I put my IP address into two different browsers."

  • You don't put your IP address into the browser
  • You put the IP address of your router and that's typically or

It's usually one of those two. I think I have an article on the site that talks about identifying the IP address of your router. It is usually the 'gateway address' if you ever do an IPconfig on your machine.

Find your gateway address

So I'll back up.

Fire up a Windows command prompt. It's over in Start > All Programs > Accessories > Windows command prompt.

Then, in the Windows command prompt, type:

  • ipconfig /all
  • (there is a space between config and /all)
  • Hit enter

That's going to dump out a bunch of information about your internet connection: your IP connection, your network connection.

One of the pieces of information there is going to be something called a 'gateway address.' If it starts with 192.168 (which I suspect it will), then that is very likely the IP address of your router.

  • That then is the IP address you would use in the browser to gain access to your router.

Browse to your router's IP address

So in the browser, in the address bar, you would type in, for example, and hit Enter.

The router will then, should then, respond.

Typically, it will ask you to login. That's where you need to specify the administrative password for the router. Once having done that, it will give you its administrative interface.

So that's my gut feel, based on the question, where things might be hanging up for you. Just make sure that you are using the right IP address and you should be fine ...or at least get a little further in the process.

Article C5349 - May 16, 2012 « »

Leo Leo A. Notenboom has been playing with computers since he was required to take a programming class in 1976. An 18 year career as a programmer at Microsoft soon followed. After "retiring" in 2001, Leo started Ask Leo! in 2003 as a place for answers to common computer and technical questions. More about Leo.

Not what you needed?


Ken B
May 17, 2012 9:37 AM

On my system, between the wireless, wired, virtual, IPv6-toIPv4 tunnel, and so on, "ipconfig /all" shows 10 interfaces, and scrolls most of the information off the screen before you can read it. Even piping to "more" is a bit overwhelming. It might be easier to use this command to narrow down the information you need to look at:

ipconfig /all | find "Gateway"
or maybe even
route print -4
and look under the "gateway" column.

May 18, 2012 3:30 PM

You really don't need the space between the "g" and the "/"; this is windows, not linux.

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