Summary: Gorbs is a black-listing email service and it could black-list your email accidentally.
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What is 'denied by gorbs' in bounced email? |
An email bounce is the message you get back when, for one reason or another, your email cannot be delivered as you've requested.
Bounce messages are often cryptic but typically include important details of why the message couldn't be delivered. "Denied by gorbs" is relatively new and particularly cryptic.
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As best I've been able to determine, gorbs is a fairly new email spam black-listing service.
What this means is that your recipient's ISP is using this blacklist to filter out SPAM. Somehow your email domain (the part after the "@" in your email address), or the IP address of your ISP's mail server has probably been placed on the gorbs blacklist.
Assuming you're not a spammer, what this means to you is that you need to attempt to contact your recipient or your recipient's ISP to get off the list or to get whitelisted. The problem is, since you're blacklisted, your regular email won't get through. You'll need to use another method to contact them. Either a different email address or server or perhaps even picking up the telephone.
Related:
Article C2193 - October 1, 2004
My company email server was also blacklisted by 'gorbs'. After several days of investigation I finally got to the bottom of this mystery. Gorbs is NOT owned or operated by Bellsouth. It is owned and operated by Verio Inc. Before you try to go to their website for information, stop...there is nothing there related to gorbs. I had to call their customer service number (which IS on the website) and get transferred to tech support, but I got my answer. If you find your email server on their list you need to email 'support@verio-hosting.com' AFTER you obtain a ticket number from their tech support group. It took them two days, but my server was removed. Good luck!
Posted by: Tracy at January 19, 2005 3:36 PMI have been in contact with BellSouth and Verio. Both deny that they work with GORBS and will not assist (they say they have no ability to remove anyone from the list). Does anyone out there have any other info on the dang GORBS?
Posted by: Jim at February 23, 2005 3:32 PMI provide IT support for a number of companies that use Verio as their hosting company. Last year Verio put a number of anti-spam measures in place one of which was reverse DNS. If your ISP does not have reverse DNS in place your mail will get bounced by any company using Verio to host their mail and domain. You can check your setting here http://www.dnsstuff.com/
Posted by: Andy at March 21, 2005 7:08 AMI have been reading through everything I can find on this GORBS issue online. It seems that no one can pin point the exact way to get off of this list. Has anyone come up with a solution to the Denied by GORBS problem. I have 1 client out there screaming that his emails are getting bounced back. HELP!!
Posted by: Richline at April 28, 2005 12:11 PMMy company email server was also blacklisted by 'gorbs'. I sent a simple request to abuse@verio.net to have our IP address removed from their blocklist. I received a response within 5 hours from Verio that they had retested our mail server and found it not to be an Open Relay. They removed us from their Gorbs'database.
Posted by: Paul Kirby at June 14, 2005 10:46 AMBefore www.tantricmemory.com could ever be launched, listed on a single url, or ever be seen by anyone, I received an intimadating E-mail from Bellsouth that I had been "Gorbed"! This guy Lars, in connection w/ Bellsouth, is running a nasty McCarthy-like scam. He's a crook. It seems it cost big bucks to get ungorbed! The proof of this is that he didn't wait long enough for the baby to be born - before pouncing on his next Bellsouth meal/victim.
Posted by: Hank Wilcox at June 16, 2005 12:45 PMDirect confirmation that GORBS is maintained by Verio. They were helpful in getting my issue cleared. Cliff...
-----Original Message-----
From: Chris [mailto:support@verio-hosting.com]
Sent: Friday, June 24, 2005 12:38 PM
To: Clifford Kaiser
Subject: Re: [IDS-7937079] [AB-C2385619Z] Blacklist
Cliff,
Yes, we maintain the GORBS database. The database is a list of IP addresses that were tested to be an Open Relay. You will need to find out the IP address of the SMTP server that is getting these errors.
Chris
Posted by: Cliff Kaiser at June 24, 2005 12:43 PMVerio Abuse Team
I sent an email to abuse@verio.net, and we were removed within 3 hours. I was very pleased with the response.
Posted by: Scott at August 25, 2005 8:59 AMI agree with Scott. I did the same, and received an eMail from Chris of Verio Abuse Team within 5 hours:
Posted by: Tobias Maul at September 16, 2005 1:02 AM"I have re-tested the mail server at xxx.x.xxx.xx and found that it is no longer an Open Relay. I have removed xxx.x.xxx.xx from our gorbs database"
Hi, just a note. I am the president of GORBS Corp. which has NO AFFILIATION with Gorbs blacklist. We are a Graphic Art company based on Long Island in NY. The address is www.gorbs.com and the business number is 988-2604 - if you are given this address and number for the purpose of getting "un-blacklisted" please disregard it as I get numerous calls and emails a week about it and have nothing to do with it.
Thanks,
Posted by: Ron Smith at July 22, 2006 1:26 PMRon Smith
Pres.
Gorbs Corp.