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POP, POP3, and SMTP are all acronyms that you might see used when talking about configuring email. We'll look at what they mean and how they relate.

What is POP? Or POP3? Or a POP account? And what about SMTP?

POP3 is one half of the email puzzle and SMTP is the other. POP3 is the protocol or "language" that's used to download your email from your ISP to your mail program. SMTP is the protocol used to send mail.

But why POP? Or 3? And what are you supposed to enter when you're asked to configure your POP3 or SMTP account in your email client?

POP is pretty simple; that's an acronym for Post Office Protocol. A communications "protocol" is just the language used between your email program, a POP client, and your ISP's mail - or POP - server.

The "3" is even more boring. This is version three of the POP protocol. It underwent a few revisions before it became what it is today.

To configure a POP account, you need three pieces of information:

  • The name of your ISP's mail server that holds your email. Typically, it's something like "mail.example.com".

  • The name of the account that you were assigned by your ISP. This may or may not be your email name, or something like it. Or something completely unrelated.

  • The password to your account.

That's it. With that properly configured, you can download the email that your ISP has been collecting on your behalf.

Sending mail uses a different protocol, SMTP, which stands for Simple Mail Transfer Protocol. Again, another language used between your email program, an SMTP client, and the SMTP server to which you will send your email.

Typically, your SMTP server will be the same as your POP3 server, although that's not always the case. If so, it doesn't really imply that the two are related, just that the same machine is acting as a server for both protocols.

Like POP3, the SMTP server may require you to log in first, often with the same account information that the POP3 server used. (If it doesn't require you to authenticate somehow, it's called an "open relay" and may be a major contributor to internet spam.)

So to configure your outgoing mail, you'll specify the name of the outgoing server and possibly the login information it will use.

And finally, note that all of this really applies only to email programs that you run on your own computer, like Outlook, Eudora, and others. Web-based email, such as Hotmail, Yahoo, and the like, simply display the email directly from their servers in your web browser - no configuration needed, other than logging in.

Article C2143 - July 29, 2004

Leo Leo A. Notenboom has been playing with computers since he was required to take a programming class in 1976. An 18 year career as a programmer at Microsoft soon followed. After "retiring" in 2001, Leo started Ask Leo! in 2003 as a place for answers to common computer and technical questions. More about Leo.

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Recent Comments
84 Comments

Good day,

I need your help. I have been trying to set my windows Live mail for Windows 7 32 bit. But no result - I cannot open my inbox for these 2 accounts! On Windows Vista they worked properly.
Then I downloaded missing dll drivers and Microsoft Silverlight 5 beta - no result.
Then I tried to set these addresses in Mozilla Thunderbird - but even no connection with server.

Tell me please, what is the problem? What should i do?
I tried very hard but still cannot read my mails, it upsets me((( I have lots of necessary mails connected with my job(

If there will be no good way out - can I transfer my mails to other (not hotmail) accounts?

Waiting for your reply. Will be gratefully thankful.


Well, for one thing if this is a hotmail account you can simply to go http://hotmail.com, login and access your email. To use Hotmail with a program like Thunderbird you need to use the POP3 settings as outlined here: What are Windows Live Hotmail's POP3 and SMTP settings? Be very careful to get the correct.
Leo
15-Jul-2011

Posted by: valeria at July 14, 2011 8:46 AM

I have downloaded an auto responder and it demands POP name . What name should I fill up For Yahho india ?

I have no idea. You'll need to contact Yahoo India customer support.
Leo
01-Sep-2011

Posted by: Gursaran Singh Jaswal at September 1, 2011 10:04 AM

Ok well I don't have a computer,I have an iPod that I can get on email,but today I went to go to my email and it wouldn't let,it said go to mail settings.how do I go to mail settings on my iPod?

Posted by: Nicole at September 8, 2011 10:17 PM

Hi Im not very up on computers and my email will not send , Ive tried all the different sites but to be honest I dont understand a word of it please help.

Well, I'm afraid that's not nearly enough to go on. Please ask your question here: http://ask-leo.com/ask, and be sure to include all the information that page lists, most importantly the email system or program you're trying to use, and any and all error messages.
Leo
31-Oct-2011

Posted by: marjorie at October 31, 2011 2:07 PM

Some ISP's are more particular, and may insist upon access via specific port numbers, and/or via SSL, as well as proper username and password, for E-Mail account access.

It scarcely needs saying that these ISP's are pains in the gazobo!!!     :(

The process may be painful, but there's a very important reason ISPs do this: spam. By requiring authentication and using non-standard ports they can deal with spam much more agressively. By connecting correctly it's extremely unlikely that your email will be blocked by that ISP as spam as you send it out.
Leo
08-May-2012
Posted by: Glenn P. at May 7, 2012 11:34 PM
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