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It's very likely that this PCL5 driver is actually required to print from the HP printer you have installed.

I installed Windows 7, which is continually downloading this PCL5 laser printer no matter how often I delete it from devices and printers. I have an HP Officejet 4500 printer, which freezes because of this PCL5 printer. Please tell me how I can get rid of it.

In this excerpt from Answercast #68, I look at a case where a driver is constantly trying to download itself for an installed printer.

Downloading printer software

No. I'm not going to tell you how to get rid of it - because "PCL" is actually the printer command language (that's what it stands for) used by HP printers.

So, my guess is that the operating system is actually trying to do the right thing by downloading what it believes is the correct driver for your printer. Interfering with that is probably going to result in a printer that won't print.

What I would recommend you do instead of trying to delete this PCL5 is to actually uninstall your HP printer, the printer you have right now:

  • Remove it from your system;

  • Disconnect it from your system;

  • Remove the software for it from your system.

And now, start over from scratch. Connect the printer, let the software install, whatever... but this time, allow the PCL5 driver to be downloaded and installed. It's very likely that it's actually required to print to your printer.

End of Answercast #68 Back to - Audio Segment

Article C6011 - November 8, 2012 « »

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Leo Leo A. Notenboom has been playing with computers since he was required to take a programming class in 1976. An 18 year career as a programmer at Microsoft soon followed. After "retiring" in 2001, Leo started Ask Leo! in 2003 as a place for answers to common computer and technical questions. More about Leo.

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