Helping people with computers... one answer at a time.
There are a few things to check out if your computer freezes when you insert a CD or DVD into your DVD ROM.
When I insert a CD or DVD into my DVD ROM the computer freezes. What should I do?
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I's suspect the device drivers for the DVD drive, myself.
You didn't mention which version of Windows. Assuming it's XP, I'd do the following:
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run the system file checker.
visit windows update paying particular attention to any device driver updates.
consider visiting your computer manufacturer's web site and look for updates.
consider visiting the DVD drive manufacturer's web site and looking for updates.
Article C2083 - June 23, 2004
Leo A. Notenboom has been playing with computers since he
was required to take a programming class in 1976. An 18 year career as a programmer at Microsoft soon followed.
After "retiring" in 2001, Leo started Ask Leo! in 2003 as a place for answers
to common computer and technical questions. More about Leo.
ive just read your " when i insert a cd or etc " and i have now just uninstalled incd and my system is cured....wow fantastic , i cant thnk you enough. i had backed up over 27 gig and thought id lost the lot when restore wouldnt work... ive removed incd and every thing is now wonderful.. a lesson there... if you really dont need an app dont install it.. many thanks leo...your a god amongst men.. cheers from england..
Posted by: howard farmer at November 9, 2008 4:23 AMMy CD drive is SATA and I just changed my hard SATA hard drive to IDE. Could this be the reason my screen goes horizontal and machine freezes when I try to use my cd drive? Never had this problem before the IDE.
Posted by: Salawiz at April 4, 2009 11:45 AMI just got the same problem. I already check the transfer mode and it is already set to DMA.
Posted by: mblue at June 23, 2009 7:39 AMI also did update on the computer but Im still getting the same problem. What I've notice is there are 2 Primary and 2 Secondary IDE Channel showing up. Any suggestions?
I have the same problem, but with DVD9 only
Posted by: Jafar at December 30, 2009 9:57 AMany suggestions ?
I don't Have Ahead INCE and the mode is set to DMA
I have the same issue with a Dell D620 laptop but only when I have an external monitor plugged in. I have tried it with both monitors running and with only the external monitor running and it freezes. If I turn off the external monitor and use the internal only it works fine. I have checked all drivers and they are at the latest revs. Any ideas?
Posted by: Randy Siade at January 21, 2010 8:20 AM