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Every so often the Windows Live Hotmail interface changes and it's easy to miss where certain things went. I'll point you at Reply and Forward.

My Windows Live Hotmail changed a few days ago to a new version; a slightly new look according to them. I can't see how to forward messages and I can't reply them. I do not see any button to perform this task.

Reply and Forward are pretty fundamental, so they certainly didn't disappear.

As the message from Hotmail said, they're just slightly different.

And perhaps in a different place.

"As a result, if you're a Hotmail user you should be prepared for periodic changes ..."

The biggest difference to me is that they no longer look like buttons, so that it's very easy to miss them. Here's a picture, with the new location and look highlighted:

Windows Live Hotmail Reply and Forward Buttons

If you happen to be looking at your message in "Full view":

Windows Live Hotmail Reply and Forward Buttons in Full View

Hotmail is in a constant state of change as it tries to both catch up with it's competitors as well as perhaps even innovate with new features. As a result, if you're a Hotmail user you should be prepared for periodic changes, it's just a fact of life.

Some changes are subtle, such as this one, and they can be easy to miss.

But there will be change.

Update: I've posted a new article discussing the recent changes to Windows Live Hotmail, and your options in dealing with it: How can I get the old Windows Live Hotmail back?

Article C3559 - November 8, 2008 « »

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Leo Leo A. Notenboom has been playing with computers since he was required to take a programming class in 1976. An 18 year career as a programmer at Microsoft soon followed. After "retiring" in 2001, Leo started Ask Leo! in 2003 as a place for answers to common computer and technical questions. More about Leo.

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Recent Comments
37 Comments
Tim
February 21, 2012 2:59 PM

Hello Leo, I sent a reply to an associate and I would like to view the reply. How do I look at the reply I sent to my associate?

connie
February 22, 2012 7:53 AM

@Tim
If you have your Hotmail set to save sent mail, you should be able to find it in your sent folder.

garry dent
February 28, 2013 10:53 PM

Where has the forward, reply button gone on new hotmail?

Mark J
March 1, 2013 2:10 AM

@Garry
I'm assuming you mean the new Outlook.com which is replacing the Live Hotmail interface.
They've hidden the Forward button behind the Reply button. If you click on the little arrow to the right of the reply button on the top toolbar, you will get a pull down menu with the options of Reply, Forward and Reply All.

Amy
March 27, 2013 12:58 PM

Thank you thank you Thank you
Just spent too much time looking. Should have looked here awhile ago!