|
Summary: The Sent Items folder isn't always visible in Outlook Express. We'll look at the options to make the Sent Items folder visible, and make sure that Sent Items are getting placed there. I'm now using Outlook Express for all my email. But I can't find the sent mail folder! I used to use Yahoo mail and could click on "sent mail" and all the messages I sent were there. How do I find my sent items when using Outlook Express? My first reaction to this question was ... "well, it's right there in front of you!" But of course I was wrong. It's quite possible to have Outlook Express set up such that the Sent Items folder is quite well hidden. And then it's not at all obvious how to get it back. • The "trick", so to speak, is to make sure that the folder list pane is visible. To do that, click on the View menu, Layout... menu item, and you should see a dialog much like this one:
The item to pay attention to is the one called Folder List. Make sure that is checked and press OK. Once you do so Outlook Express will display the folder list in the upper left:
And there you'll note that the Sent Items folder is visible. (Outbox, also visible, is different - that contains items for which you've pressed the Send button, but haven't actually been sent yet, or are in the process of being sent.) There's one more important setting that's also easily overlooked. Outlook Express only actually puts things into your Sent Items folder if you tell it to. Hit the Tools menu, Options item, and then click on the Send tab at the top of the dialog box. You should see something like this:
The arrow points to the setting we care about: make sure that "Save copy of sent messages in the 'Sent Items' folder" is checked. Related:
Article 10682 | Posted September 4, 2006 |
Popular & Hot How do I make a new MSN Hotmail account? How do I delete history items from my Google tool bar? My desktop Recycle Bin has disappeared - why, and how do I get it back? I accidentally deleted my Recycle Bin in Vista - how do I get it back? New & Important How can I get the old Windows Live Hotmail back? Internet Safety: How do I keep my computer safe on the internet? Are free email services worth it? Would you please recover my password? My account has been hacked or I've forgotten it.
Stay Informed Archives Advertisers |
•
I can see the sent folder, and I can send email but outlook express does not save a copy of the sent email to the sent folder. It just stopped 3 weeks ago. The "save a copy of the sent messages is checked in the tools-options-send but still nothing . I cannot prove that I sent any email.
Posted by: Mary at August 13, 2008 7:45 PMCan you please help me with that??
I have had a similar problem with Outlook 2007. Suddenly all my sent messages disappeared and they only seem to be saved for a max of a month. I have also checked the 'save sent messages' box in options. Please can anyone help??
Posted by: Bee Brown at August 19, 2008 10:22 AMI have checked the option to "save copy of my sent messages in the Sent items folder". but still its happening ... daily its getting deleted. I have McCafee installed on my computer and its updated . dont know why its happening and dont know where all the sent items mail gone.. pls help...
Posted by: Steve Witte at September 8, 2008 11:05 AMI can see the sent items folder, and I can send email but outlook express does not save a copy of the sent email to the sent folder. It just stopped 3 weeks ago. The "save a copy of the sent messages is checked in the tools-options-send but still nothing
Posted by: Kishor at September 12, 2008 2:30 AMSame problem. 2 Outlook email accounts. One stopped saving sent mail on 9/8/08 the other on 9/5/08. In tools, the save mail in sent folder is checked. Please help.
Posted by: Salme Perry at September 13, 2008 8:01 AMTwo days ago my Sent Folder stopped collecting notice of my sent emails. This has happened in the past, but only sporadically. I have cc’d myself in on emails and they are actually being sent, but I have no record. Please help.
Posted by: Steve KLipke at September 13, 2008 3:45 PMI solved my missing sent mail by deleting all the items in the sent folders. Think they were too full.
Posted by: Salme Perry at September 15, 2008 5:05 AMthe saved sent messages work on my office computer but for some reason they are no longer available on my home pc everything stopped on oct 4 08 i have tried everything but can't get it working i have outlook express and run windows xp
and no one has been able to give me an answer do you think one of those repair downloads would help? i used one once before but it messed up my pc had to take to a repair shop
thanks for any help you can give me
Posted by: franz braun at October 13, 2008 6:27 AMlooks this sent email not appearing in the sent item folder is not just happening to me. Recently I have NOD32 installed and started on that day, my sent items folder emails were missing and now only have record up to Aug 2008 and all current sent emails are not saved. Please assist, having no proof of past email isn't doing too good for me. Thank you.
Posted by: Altec at November 5, 2008 6:17 PMI cannot view my folders I only get 2 panes, and I cannot see my folder list. What may be the problem. I was used to seeing 3 panes.
Left to Right
Folder List > e-mail info. > email detail info.
Now I only get 2 panes
Posted by: CDL at November 26, 2008 9:33 AMLeft to Right
e-mail info. > email detail info
Where did my folder list pane go???