Helping people with computers... one answer at a time.
Windows Mail and Outlook Express are gone, and it's unlikely that Microsoft will revive them out of the archives. I have some suggestions for moving forward.
Hi, Leo. I know that you suggested a number of email programs that can be used on Windows 7. But my experience is simply that clients of mine just don't like them. As a result, I've managed to put Windows Mail, not the extremely unpopular Windows Live Mail, on for them. Who can one write to in Microsoft and expect a reply and ask if they'd favorably consider making Windows Mail an available upgrade installation for Windows 7 users? In my view, this option could have many consider an earlier upgrade to the OS from XP.
In this excerpt from Answercast #31, I use my past experience in working for Microsoft to explain why they don't like old versions of software and some ways to move forward into using email software that computer users will enjoy.
In my opinion, this is a lost cause. Not only has Windows Mail itself been abandoned, if you will, by Microsoft: it's been abandoned now for a good two to three years.
Having worked there, I know that dredging something out from history like that and repackaging it up is actually a fairly major effort and something that Microsoft is very loathe to do. They much prefer to put their efforts into new things.
What they would be making their trade-off against is:
In short, it just ain't gonna happen. I'm sorry. It just isn't.
To answer your question, no, I actually don't have a contact for you. I have no idea who one would contact and who one would bring that idea to, to begin with.
Ultimately, I think you would be better served in a couple of different ways:
One is, to the extent that you can, learn to love the bomb. Learn to love Windows Live Mail, or the web interface, or Gmail, or any of the current instances of email programs that you're already familiar with and/or email web interfaces.
There are so many more email programs out there that I can't even begin to scratch the surface on what they all are. If it's really that big of a problem for you, what I would strongly recommend is that you go out and search for some of those alternatives.
I honestly don't know what your success rate is going to be. If your clients are expecting Windows Mail, and only Windows Mail, then there is no path that I can see that will satisfy them; be it finding another email program or trying to dredge up Windows Mail from Microsoft's archives.
Ultimately, I think that some change here is not just inevitable, but unfortunately required in order to move forward.
I really think that what you're asking for, what you're looking for isn't there. And to be fair, you're not alone. What people would love, absolutely love, Microsoft to do is not dredge Windows Mail... they want Microsoft to support Outlook Express. They want Microsoft to take Outlook Express out of its archives from 10 years ago and give that a product a revision.
Again, I just don't see it happening.
I would strongly recommend that you use Windows Live's feedback forums to
potentially provide feedback on the current software: Windows Live Mail, the
one that many people do not like. Other than that, I really don't see an answer
to this to ultimately make your clients happy... other than finding something
that perhaps they can just live with.
Next from Answercast 31 – Are third party utilities better than what's already in Windows?
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