Helping people with computers... one answer at a time.

Like any newsletter, "Leo's Answers" the weekly newsletter from Ask Leo! can sometimes be filtered as spam by mistake. There are things you can do.

I am an email subscriber. Lately your news letter has been coming almost every other week as apposed to every week. Why?

Nine times out of ten if you didn't get Ask Leo's weekly newsletter it's because it was erroneously filtered as spam.

Check your spam or junk mail folder and see if it was placed there. If you find it there and your mail service or program supports it, make sure to check "This is Not Spam" or the equivalent.

To reduce the chances that this will happen again be sure to add "leo@ask-leo.com" and "leosanswers@aweber.com" to your address book, and any whitelist option that your mail service might provide.

If this happens more than 2 or 3 weeks *in a row*, drop us a line saying so, and we'll see if there's any more information we can gather. (Just use the ask a question page.)

In the mean time, remember that you can always read the most recent newsletter on-line here: http://ask-leo.com/currentnewsletter.html, and the newsletter is also available as an RSS feed.

Article C3843 - August 19, 2009

Leo Leo A. Notenboom has been playing with computers since he was required to take a programming class in 1976. An 18 year career as a programmer at Microsoft soon followed. After "retiring" in 2001, Leo started Ask Leo! in 2003 as a place for answers to common computer and technical questions. More about Leo.

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