Helping people with computers... one answer at a time.
Shopping carts need to have a way to know who you are as you work your way through the screens. This is usually done with cookies, so that is the first place to look.
Hi. I'm having trouble adding things to an online shopping basket. No matter what the shop is, it doesn't add them. I'm currently running on Vista. I don't get any error messages; it just doesn't add the items that I'm trying to buy. I hope this is enough information.
In this excerpt from Answercast #29, I work through various options to troubleshoot shopping cart problems.
Kind of enough information.
There are a couple of things that have to be working properly for shopping carts to work. One is cookies.
That's one approach. It can sometimes resolve these things.
If cookies are (for whatever reason) messed up, that can prevent shopping carts from working.
That too can often cause odd behavior on any number of different sites and types of technologies.
And finally, you haven't mentioned what browser you are using, which is why I hesitated with it being enough information.
Any of the top three will do: the top three being Internet Explorer, Google Chrome, and Mozilla Firefox.
If you're using any one of those and you're experiencing this problem... then try one of the others and see what happens. My guess is that your problem will go away.
In fact, my guess is that clearing the cache or clearing the cookies will probably make the problem go away. But if not, you've got this as a fall back: try a different browser and see how that operates for this scenario.
Probably these steps will resolve the problem for you quite
Next from Answercast 29- Why does my camera battery die so quickly?
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