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Summary: Email attachments are often the way that viruses spread throughout the internet. Email programs may by default block you from opening attachments. Why can't I open attachments in Outlook? Recent versions of both Outlook and Outlook Express have been changed to prevent access to attachments by default. You need to take some additional steps to allow you to access those attachments again. Microsoft has the perception of designing many of its products with lax security with the most common example being that default settings impose little or no safety restrictions. As security issues have become more of a focus Microsoft has slowly been making changes to make applications more secure by default. The Outlooks are two examples. • Remember that Outlook and Outlook Express are two different programs. Because of this, what's needed to get access to your attachments is dramatically different depending on which you are using. Outlook Express users have it easy. In the Tools menu, select Options, and then in the Options dialog, select the Security tab. In that dialog will be a checkbox labeled "Do not allow attachments to be saved or opened that could potentially be a virus". It is checked by default. Uncheck it to regain access to your attachments. Outlook 2002 users have a bit more of a challenge. Warning: getting Outlook 2002 to open potentially unsafe attachments requires editing the registry. As always, backup the registry before you do so. Microsoft's knowledgebase article that deals with this issue in detail can be found here. Among other information it details the specific registry keys that need to be added or modified to allow access to specific types of attachments. Personally, I find it somewhat interesting that they suggest having the sender of the attachment resend it under a different name before they present modifying the registry as an option. I'll also admit that if you're at all squeamish about playing in the Windows registry that's my recommendation also. Related:
• Recent Comments
After checking virus and it asks me to click open, it shows the box of down load and it keeps down loading only with no end and it doesn't open same thing for saving. Posted by: manal fahmy at August 27, 2007 08:14 PMLeo, I run Outlook for MS Vista. Beforehand, I wasn't having any problems sending and recieving attachemnts. For some reason, no one can open my attachments. I've checked to ensure my mail set-up and attachments are in HTML, but it's still not working. It only works if I change the settings to Plain text. Please help, as I need my Outlook to send/recieve in HTML for my business!!! Cheers, Pern Posted by: Pern at November 16, 2007 07:59 AMWhy can't I open .doc and other email attachements? pdf attachment I can open and thats it. Could AVG virus detector be blocking access? I am using Outlook Express and do have this feature unchecked so that I can get access but still can't open any attachments. Posted by: jc at February 22, 2008 01:36 PMThe link "in detail can be found here. Among " seems to go to the registry backup and restore article. Posted by: Richard Bagnall at March 5, 2008 04:25 AMI can't open some of the attachments from my boss who also has hughes.net. I contacted hughesnet and they say there isn't a problem with the server. I have Windows XP. Posted by: Sheila Hughes at March 28, 2008 02:06 PMHello Leo, I am not able to open any link comes through the job bank to me.I should be able to click on the link and should be able to see the email contents. As soon as I click on the link my computer starts installing a a complete seup of new Adobe 8. Please help so i can read the link rather than installing a new setup. Thank you, Sandeep Posted by: sandeep at April 5, 2008 12:09 AMReceved automatic updates to xp security last thursday may 15 or so and now i can't open attachments nor make attachments to my email in outlook. I get an upable to open some attachments error message. the OUtlook security menu seems to have changed to a digital id set up. I use out look 2000 Seems like secuirty update has prevented my from getting attachment or adding my vcard to outgoing mail. What up? Posted by: john charron at May 19, 2008 08:37 AMi have tried unchecking the security issue but still cannot open links in my email attachments since i have downloaded sp2.i have tried uninstalling and reinstalling the pack.can u help me?thank-you Posted by: beverley landry at June 13, 2008 03:09 AMcan't condirm subscription because when I click your link a screen comes up with what program do my client's collegue cannot view attatchments recieved straight from within pastel. my client has to send it to herself first before sending it to her collegue. please help. Posted by: wayne at August 15, 2008 12:47 AMPost a comment on "Why can't I open attachments in Outlook?":
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