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Summary: If your computer has a clear dial tone but is still showing "no dial tone", check to see if the modem is properly connected to the right places.
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Why do I get 'no dial tone' from my computer even though the phone has a clear dial tone. |
The most common way this happens is that the computer's modem is simply not connected to the phone line. The dial tone is the modem's only real way of knowing whether there's a phone line there or not.
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Make sure the phone line is plugged into the correct socket in your modem, or into the PC if the modem is built-in.
Article C2139 - July 26, 2004
Tried connecting to office which is set up to receive but can't get a dial tone. When I use a lap top with dial-up back-up it disconencts all my phone lines but I can connect to the office. Not so for PC.
Posted by: ralph mandus at July 22, 2006 4:15 PMI had the same problem with my PCI modem on win2k. I hate it when this happenes.
Posted by: sunilma at August 16, 2006 3:30 PMWhen I use a lap top with dial-up it disconencts all my phone lines and I can connect to the internet. My desktop works fine.
Posted by: shenson at October 4, 2006 3:24 PMive got a new problem with this setup. ive turned off the wait for dial tone and it works it connects. but there is no sound and i want to use my pc to talk to workmates using outlook. do u need a phone connected to the computer or can u just do this the way ive partially succeded in doing. plz help.
Posted by: daz at December 4, 2006 8:13 AMthanks daz.
i keep getting the message no dial tone although there is a clear dial tone on my phone line and when i keep trying it says unable to establish a connection.
Posted by: masru at July 17, 2007 5:39 AMHow to Troubleshoot "No Dial Tone" Issues in Windows XP
http://support.microsoft.com/kb/326681
Posted by: Arjun A at October 4, 2007 6:34 AMI get error 680 also no dial tone, but my phone has no dial tone either. Now this doesnt happen constantly just after I have been on the line for awhile then it might be hours before I get a dial tone again. I called the phone company and they said my line is fine. What else could this be then? Some one email me and help me out please.
Posted by: Diane at December 5, 2007 6:08 AMI have a big problem too with modem on windows 2000 it detects offline but when i connect it says no dial tone but one thing that i did i query it offline it works plse help me, i replce the new modem and tried to install it but failed cannot install but the old modem is still good but cannot access internet with win xp sp2
Posted by: Nicholas at September 5, 2008 7:58 AMhey any body i have a question? currently i have no fhone service company in my house, is there any way i can get a dial tone from my modem aor any sorce from my computer, so i dont have to paid any cents to those expenced companies? please let me know im me back.
Posted by: george at October 27, 2008 9:07 AMI have tried everything possible to get a dial tone. I had a dial tone when I bought it but when I brought it home can't get a dial tone. I have 2 ports installed and my modem insists on using com2. I don't know if that's the problem or not, but no matter what I do I can't get the modem switched to an installed port. Please can you help
Posted by: Mary at June 22, 2009 7:08 PM