Helping people with computers... one answer at a time.
If your computer has a clear dial tone but is still showing "no dial tone", check to see if the modem is properly connected to the right places.
Why do I get 'no dial tone' from my computer even though the phone has a clear dial tone.
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The most common way this happens is that the computer's modem is simply not connected to the phone line. The dial tone is the modem's only real way of knowing whether there's a phone line there or not.
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Make sure the phone line is plugged into the correct socket in your modem, or into the PC if the modem is built-in.
Article C2139 - July 26, 2004
Leo A. Notenboom has been playing with computers since he
was required to take a programming class in 1976. An 18 year career as a programmer at Microsoft soon followed.
After "retiring" in 2001, Leo started Ask Leo! in 2003 as a place for answers
to common computer and technical questions. More about Leo.
I have a big problem too with modem on windows 2000 it detects offline but when i connect it says no dial tone but one thing that i did i query it offline it works plse help me, i replce the new modem and tried to install it but failed cannot install but the old modem is still good but cannot access internet with win xp sp2
Posted by: Nicholas at September 5, 2008 7:58 AMhey any body i have a question? currently i have no fhone service company in my house, is there any way i can get a dial tone from my modem aor any sorce from my computer, so i dont have to paid any cents to those expenced companies? please let me know im me back.
Posted by: george at October 27, 2008 9:07 AMI have tried everything possible to get a dial tone. I had a dial tone when I bought it but when I brought it home can't get a dial tone. I have 2 ports installed and my modem insists on using com2. I don't know if that's the problem or not, but no matter what I do I can't get the modem switched to an installed port. Please can you help
Posted by: Mary at June 22, 2009 7:08 PMi have dial-in free on my laptop and it was working great untill i hooked my laptop to ethernet at a different location,, now i get a error sign every time i try connecting to my dial up saying there is no dial tone even though the phone cord is plugged in,,, every other computer in my house has dial up and they all work perfect using the same phone line, but my laptop just doesnt seem to want to connect, any idea's
Posted by: shane at January 18, 2010 8:07 AMhey i get error 680 and no dial tone when i try 2 install.....the netzero internet help plz
Posted by: Liani at April 21, 2010 4:13 PM