Helping people with computers... one answer at a time.
Hackers are hacking Hotmail accounts, placing ads, and then letting you regain access. Thereafter you're sending ads for them. We'll fix that.
My hotmail account was hacked after I opened an email claiming to be from the hotmail support team. I sent a reply and the next day my account was hacked. I changed my password and I have had no more problems. Unfortunately whenever I send a new email I must delete the following message:
~hey dude. I find a place for iPhone, blackberry 9700, SONY, Laptop even HONDA Motorcycle, price incredible low as wholesale & retail business. All are original quality with international warranty. If you like you can have a look : www.[removed].com
E-mail : [removed]
How do I get rid of that?
This is a new twist on account compromise that's come up a lot in recent months. In short, hackers access your account, fiddle with it, and then let you recover it.
The "fiddle with it", of course, is adding that horribly written junk at the end of every message you send thereafter.
Fortunately, this one's not rocket science. They're relying on your not knowing about a fairly simple feature in Hotmail.
So, it's time to learn...
Like many email programs, Hotmail has a feature called a "Personal e-mail signature". The specific term may vary from program to program, but it works like this: you configure some text in Hotmail and that text is automatically pre-loaded into your message when you compose a new message.
The idea is that you would place your email "signature" in it - the text you might want to include at the bottom of every message you send.
For example, one signature I use at the bottom of some emails is this:
That way I don't have to re-type that every time. If I were using Hotmail and had that as my "Personal e-mail signature", then I would simply start typing my message above it. When done, I'd press Send and the message would get sent with the signature included.
So, clearly, someone's been messing with your signature.
Let's fix that.
Login to Windows Live Hotmail, and click on the Options:
Then click on More options:
On the resulting Hotmail Options page click the link Personal e-mail signature:
This will bring you to a form in which you can edit your email signature (I've filled one in as an example):
I'm guessing there's already stuff in it.
Delete the content (or change it to something you want) and then press Save.
One more thing...
You're Not Done
If all you did after having your account hacked was to change your password, then you did not do enough. Additional information may have been changed in your account that would allow the hacker to regain access at will. Go read Is changing my password enough?, and follow the recommendations therein as well.
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