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Summary: Sometimes a DSL connection dropping out could be a sign of a faulty telephone wire.
Boy, does this sound familiar. My solution involved a shovel. • I had exactly this same problem with my Verizon DSL. Verizon tech support was glued to their checklist and as a result, I found them less than helpful. Ultimately I ended up leaving Verizon over it. My problem actually turned out to be noise on the phone line. The telephone company (Verizon, but different than Verizon Online) came out and discovered that the buried line had a crack in it and there was moisture in the wires. (I do live near Seattle; moisture's no surprise.) So your phone line might be worth checking out. Related:
• Recent Comments
My DSL drops intermitantly from every few minutes to hours and no amount of restars or diagnostics seem to help. I havew disabled norton and other related programs and ran 3 different spyware removers. E Link tech support is baffled and my wife wants to kill me and or the computer. My next stop is to replace all the DSL filters and sockets, then trim the phone lines at the ends ? Any other suggestions? I quit trying to track the cause. I just put a "Band-aid" on it. The company that I work for uses them on their DSL installations. I too have this problem. I spoke with Verizon support in Timbucktoo or wherever they are. The lady I spoke with could not seem to get it through her head that I had tried all the "usual" solutions. She kept having me reboot my system and plug/unplug this and that. I think the problem may lie with my firewall but I don't know how to fix it. Usually when this happens I am getting a solid I-connection light and my router is flashing showing a signal getting there but it appears my connection is being rejected. I tried removing my wireless router and making a direct connection and even using my laptop computer to connect. Both computers are running Norton Internet Security/firewall. I can't seem to narrow it down because it doesn't seem to happen with any consistency. Rebooting sometimes works but not always and I am unable to connect again for hours sometimes. This has been an ongoing problem for over a year now. The funny thing seems to be that I usually can connect between 8AM and 4PM with no problem although sometimes it drops during these times too. The only reason I stay with it is the alternatives aren't great either. Verizon technical support has gone from quite good when I first got DSL to NON EXISTENT. Anyone with any ideas on the software side? The more devices you have plugged into the phone line will slow down the speed. Also the direct tv recivers will also kill the dsl signal, make sure your sat reciver is filtered. The main telephone line that comes into your house should have a wilcom filter there for best results, it will filter all the other lines in your house and provide a direct dsl signal to your dsl modem jack. Posted by: graeme at April 3, 2007 04:10 PMThe fact is the Verizon DSL is just plain horrible..It isnt your firewalls in most cases because i have mines completely removed and i still have the dreaded blinking light appear or the even worse solid liight of the comatosed modem its a horrible service run by a terrible company soon the are suppose to be running fiber optics where i live which im sure will cost a arm and leg but i will still try it in hopes the DSL is just a bad internet idea soon about to go the way of the 56k but if Verizon fiber optics isnt any better then thier DSL i will be going back to cable damn the expense..By the way as far as customer service goes dont even bother call your local office during the day time so you can get someone that speaks english and understands you when you tell them to take a flying head long leap off the nearest and tallest structure .. Posted by: Jim Crack at April 15, 2007 06:15 PMI had the same problem. Turned out it was inside wiring. Check all inside wires. If you have splices, redo them all. Remove all wall jacks and check connections. If you can use a different pair of wires do so. This is how I solved my problem. Posted by: cricket at May 8, 2007 08:16 PMI had the same problem - Verizon could not figure it out - "checklist-only" thinking. I mentioned that the router worked, the modem worked, etc, but I was only able to connect to the internet when I was actually talking on the phone (they didn't believe me). Turned out to be a wiring issue - my home had faulty wiring. Once that was fixed, no problem. This issue also happened in another building with Verizon with old wiring. Verizon tech support is pretty useless. I spent hours on the phone before they figured out what I already suspected (line noise, line connection, bad wiring...). Also, every time you call, you have to start over at ground zero with the checklist with some guy overseas in a different time zone. If I did not have tech skills, I would have canceled (that's what my friend did). Posted by: RP at August 6, 2007 01:24 PMI NOTICED WHEN EVER MY BROTHER WOULD TRY TO SEND A FAX THEIR WOULD BE MUCH STATIC ON LINE AND BE VERY DIFFUCULT TO SEND A FAX OUT, NEVER THINKING THIS COULD ALSO BE MY DSL PROBLEM OF BEING CONTINUALY KICKED OFF, CALLED PHONE COMPANY, LINE CLEANED, BOTH MATTERS RESOLVED. I SPENT WAY TO MUCH TIME ON SUCH A SIMPLE FIX. Posted by: GALLAGHER at September 5, 2007 11:12 AMI know that by changing the TCP/IP settings you are "hard coding" the NIC. Is there another way to hard code a nic so that TCP/IP stay to obtain but yet the IP address is different. Posted by: James Rowe at January 12, 2008 10:21 AMThis is an excellent article about DSL. Maybe, Post a comment on "Why does my DSL drop after a few hours?":
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