Helping people with computers... one answer at a time.
When your email program starts repeatedly asking you for your password, it's a sign of a problem. 99 times out of 100 it's the same, simple problem.
I have and use, on occasion, Microsoft Outlook as a default mail program. When I go to use the program, the login menu comes up asking me for my password. In my settings, I checked, remember password. I click "OK" and the damned thing keeps coming back and back and back each time I click OK. How can one stop this? After about a dozen or so clicking on "OK" and it will leave me alone for a short while.
That's Outlook's way of saying something's wrong.
I kid you not.
In fact, it's a very common technique - many email programs will keep asking you for your password even if you've specified it and specified that it should be remembered.
They just do a really, really bad job at telling you why they keep asking.
By far the most common cause is excruciatingly simple:
You got your password wrong.
Don't scoff. This is, again by far, the most common cause for this happening.
First, check the CAPS LOCK key on your keyboard. That's often a simple cause - you think you're typing in AReallyGreatPassword, when in fact you're typing in arEALLYgREATpASSWORD, which is most certainly not the same thing.
Second, see if you can login to your email service's web interface right away. For people that have had their account hacked this behaviour is often the first symptom. If you can't login to the web interface because it says your password is wrong, it's not your mail program that's at fault here; you have bigger problems.
Bottom line: most of the time the problem is just getting the password wrong. Make sure it works elsewhere, and make sure you're typing it in properly.
So, what if it's not the password?
When you go to check (or send) email, your mail program such as Outlook connects to your mail server and presents it with your account ID and password. If the mail server rejects the connection for just about any reason the mail program will often pop up the password dialog.
The mail program is basically saying "huh, I couldn't login, the password must be wrong" - even when it's not.
Like I said, not very helpful.
So the list of things that could be wrong and cause that behaviour is long and varied. Here are some ideas of things to check, or check into:
The mail server itself could be having problems. If your email had been working and this just suddenly started, I'd call this about half of the one percent case we're looking at. This isn't something you can fix. See if you can find online status of some sort from your email service provider. Typically, this just goes away after a while.
In the email program's account information that you provided to configure the email account, the POP3 or IMAP server name could be wrong.
In the email program's account information that you provided to configure the email account, the SMTP server name could be wrong.
In the email program's account information that you provided to configure the email account, your account user ID could be wrong.
Your internet connection could be down or it could be having problems.
A firewall could be blocking your attempts to connect to your mail server.
... and lots of other reasons.
And of course there's always malware to consider as well.
But the important thing to realize is that this is not the email program's failure to remember your password. Instead, it's the email program's inability to connect and authenticate with your email service provider.
And 99 times out of 100 it's because the password being used is wrong.
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