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Device drivers may be to blame if your PC restarts after 10 minutes of voice chat, and there may be other things to investigate as well.

While using voice chat, my PC restarts after about 10 minutes (behaves as if somebody pressed reset button). I have tried many applications (yahoo, msn, skype) but the problem happens for all. I have also disengaged my screen saver etc. thinking that there might be some interference after 15 mins of inactivity of keyboard ... no solution. I use a Pentium IV with Windows XP and creative sound card. Can you throw some light?

Perhaps. Certainly trying all those different applications was a very good thing to try - you've eliminated a number of possible culprits right off the bat. Same for the screen saver.

Personally, I would suspect the device drivers. More specifically, it sounds like a form of buffer over- or under-run. There are various ways that the digital data could be getting buffered in memory that could account for a crash at a consistent length like 10 minutes.

I would start with a visit to windows update for any of the latest updates there, specifically looking for device driver updates. Then I'd also visit the website for your computer manufacturer and/or the manufacturer of the sound card and look for updated drivers there as well.

Article C2270 - January 28, 2005

Leo Leo A. Notenboom has been playing with computers since he was required to take a programming class in 1976. An 18 year career as a programmer at Microsoft soon followed. After "retiring" in 2001, Leo started Ask Leo! in 2003 as a place for answers to common computer and technical questions. More about Leo.

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Recent Comments
7 Comments

it might be a motherboard problem ,chips or ICs
heatup.

Posted by: owais at November 23, 2006 11:20 PM

I've got Pc and i'v been using 4 a while. when i switch on de Pc it works propeply 10-20 min den it restart itself again. I did wat i could and i didn't resolve dat problem. Plz i need 2 know wat shoul i do.

Posted by: sam at December 21, 2006 6:19 AM

Whenever I use any voice chat application my computer, after some time, takes a restart with a blue screen and the log report says it has something to do with the drivers. I have tried updating the driver for my "Conexant AC-Link Audio" but still face the same problem. I have reduced the hardware acceleration to NONE but still the same. I would appreciate if someone can help in this regard

Posted by: omer at January 10, 2007 5:25 AM

my pc keeps restarting after every few minutes.sometimes it comes to desktop and restarts.plz give me a reason for this

Posted by: jigar vora at April 25, 2008 10:50 AM

the problem in smps.thats why or problem in os may be svchost.fileis missing......cheak the system................vishal

Posted by: vishal at June 16, 2009 5:15 AM
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