My system will only boot correctly if I enable VGA mode. On a regular boot the OEM logo comes up, then the Windows logo, but after that I only get a black screen. Windows tries to set the display to its configured settings right after displaying the Windows logo, and just before displaying the login screen or desktop. Nine times out of ten if that's when your display stops, it's simply because your display settings are set to something that your monitor can't handle. Depending on what it's not supporting, some monitors respond by going black ... others just go "crazy" displaying unintelligible gibberish. If that's the problem, it's fairly easy to fix. First things first ... let's get you a bootable system. Boot in safe mode - press F8 when the Windows loader presents you with the 30 second list of choices, and then select "Safe Mode" as your boot option. Right click on the desktop and click Properties, and then on the Settings tab. Now click and drag the Screen Resolution slider to the far left ... you want the smallest settings that your screen will support. Typically that'll be 640x480, or 800x600. Also change the Color Quality dropdown to 256 colors, or whatever is lowest. (You probably don't need to go as low as 16 colors, if that's presented as an option.) Now, click on the Advanced button, and then the Monitor tab of the resulting dialog box. Change the Screen refresh rate to 60 Hertz. OK your way back out, and reboot your machine. If these setting were the source of the problem, it should now be able to boot normally. You may not like the screen settings, but at least you now have a place to start. "Start experimenting with the settings to see what does,
and does not, work with your monitor."
If the display is still blank or gibberish, the my recommendation is to once again boot into Safe Mode, possibly Safe Mode with networking, and update your video display drivers. It's likely that they are incorrect or otherwise broken. A place to start ... start what? Start experimenting with the settings to see what does, and does not, work with your monitor. I tend to start with the screen resolution. Once again right click on the desktop and click Properties, then Settings, and then drag the Screen Resolution slider a notch or two to the right to increase your display resolution. Now click Apply. It should change the resolution and display a small message box asking if you want to accept this setting. If you don't respond within some time, it assumes you can't see it, so it resets to the previous setting. The lesson here? If the screen goes blank or you can't read it, wait at least one minute before doing anything. The problem may resolve itself, and you'll be able to say "well, that resolution doesn't work", and move on to try another. If, after a full minute or more the screen remains blank or unreadable, you'll have to reboot into safe mode, as we did originally, to restore your setting. (Why might this happen? Windows "remembers" and doesn't bother to ask you if you reset to something that you previously said worked. If you mistakenly said "this works" when it didn't ... perhaps by random keyboarding while the display was blank ... well, that could be how we got here in the first place.) You can repeat this process of trial and error for each of the screen resolution, the color depth and the screen refresh rate. (For CRT displays, you really do want the refresh rate to be as high as your monitor supports.) Related:
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Hi a few days ago, i turned on my PC, everything loaded as normal, but then explorer.exe suddenly closed and so the icons and start menu etc all disappeared. Using my task manager, i got onto the internet to search for a solution. Searched for viruses with many different programs but nothing was found. I then read that the google taskbar could be creating this problem, so i uninstalled it, restarted my comp, and then the problem that this topic is about occured - i just got a black screen after the windows logo bit. i tried bootingit up in safe mode, and also in the last known good configuration settings, but i just ot the same problem every time, its almost as though it freezes just after the windows logo bit. could this be some kind of virus that i could not find at work or is my computer's components breaking or what? any help would be appreciated. Posted by: Sam at February 15, 2008 10:12 AMAnother way to solve this problem is to start the computer in vga mode :) Posted by: Goran at February 21, 2008 11:59 AMI inadvertently uninstalled the 'vgasave' driver so no display. It was easy to get the display back in XP. the command is: enable vgasave service_boot_start hit return then reboot to either safe mode or normal. Posted by: James P at March 21, 2008 11:55 AMhi i turn my pc on and it says the make of the model and then goes straight to a black screen with a little white line on the top of the screen flashing when i press button it beeps can u help me please Posted by: Liam at March 27, 2008 06:28 AMHello..... Hi, Booting in Safe mode gave all options, here too. Somewhere on a forum I have read about setting the display settings to a minimum: 640x480 and a 8 bit color depth. I did. So it all seems to relate to some other Display setting and not a driver issue. I am trying to help my parent with this problem, when they turn their computer on, it goes to sleep. It is a new compute and worked fine yesterday, what do you recommend Posted by: Robin at April 8, 2008 04:24 PMmy computer doesn't work, what do i do? it starts up normally untill the windows logo appears, then the blue login screen appears but there is no space to insert password or anything, it's just a blank blue screen. then nothing happens happens after that, it just stays blank for few minutes then goes black. i cannot even use any of the programs because it freezes half way when i turn it on. what do i do? Please I beg of you for help, everything I do is on my computer, I'm a graphic artist and all my prints are on my computer(stupid I know) I was going to buy an external hardrive tonight, but got this problem instead. Whenever I turn on my computer, it loads up the first couple of seconds, goes black, the the blue screen of death comes up, even when I try in safe mode, it always freezes at .../drivers/MUP for a couple seconds and then goes to blue screen, please help me! Posted by: Tristin at June 28, 2008 09:54 PMi did all the steps above for monitor black out problem. But when i switch to safe mode computer restarts and do not show anything after the windows xp loading screen. Posted by: Nadeem at July 26, 2008 05:46 AMPost a comment on "Why does my screen go black after the Windows screen when I boot?":
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