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It's sometimes hard to tell why Word thinks a document has changed even though you haven't done anything. We'll provide a few clues.

Hey Leo, what can I do, when I close out of an existing saved Word document, to stop the "Do you want to save changes to your document?" window from coming up every time, even when I haven't made changes or touched a thing?

Microsoft Word asks if you want to save changes if you try to close or exit with a document open that Word thinks has changed.

Chances Word is correct, and it has changed. Even if all you did was look.

The most common cause happens when you have receive a document from someone else, and you have "background repagination" set. If your printer is slightly different than the printer the originator used, then the first time you look at a document it will be reformatted to fit your printer, resulting in what Word considers a change.

Another common cause is something called "fields", which are in essence calculated results. For example, you can insert a field into your document that includes the last date that the document was saved or printed. The problem arises when fields are recalculated just by looking. Fields including date and time are often culprits, though in complex documents there are several approaches that could result in Word thinking the document has changed. It's difficult to say exactly which, because that will vary based on the document in question.

Finally Macros and Add-Ins can also cause Word to think something has changed. Macros can be set to trigger when a document is opened or at other seemingly random times. Add-Ins similarly can make subtle changes that may not affect the document visibly, but can cause Word to think it's changed.

The long, drawn-out, bottom line is that it can often be hard to tell why Word might consider a document to be changed even though you haven't done anything. Hopefully I've provided a few clues.

Article C2166 - August 26, 2004

Leo Leo A. Notenboom has been playing with computers since he was required to take a programming class in 1976. An 18 year career as a programmer at Microsoft soon followed. After "retiring" in 2001, Leo started Ask Leo! in 2003 as a place for answers to common computer and technical questions. More about Leo.

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Recent Comments
19 Comments

Thank you, thank you, thank you, Ian and Kevin. I disabled those not-so-smart tags and finally got rid of the problem.

Posted by: andy at November 3, 2006 5:05 AM

Ian & Kevin, you guys are AWESOME.

Now, I haven't tried the solution yet, as I need to do testing first, I know one or the other will work cuz it makes sense.

It has taken me years to actually find this solution. It has annoyed me for long enough. I did a search before but found nothing. On some forums, people even made fun of the people saying there is no such thing as this problem, because their PC didn't do that.

THANK YOU!!!!!!!!!!!!

Posted by: Alex at August 6, 2007 11:54 PM

Ian & Kevin - top stuff.
What Jeff, Andy & Alex said, only louder!!!
A total pain annoying me for years, solved in seconds!
The next question is ... "why would someone create software that irritating?"
Don't answer that!

Posted by: Den at September 12, 2007 4:13 AM

After days of frustration and hours of trawling through Google with different search phrases....at last....the solution. Unticked the "EMBEDED SMART TAGS" box and resaved the template.......et voila! Thank you.

Posted by: John Sharp at April 1, 2008 7:38 AM

Much appreciated. I was able to correct this problem by going to "Insert", then "AutoText", then "Smart Tags" and disabling the "Label text with smart tags" box. Though I don't know why the problem occurred with some Word files but not with others. So thanks all.

Posted by: Rod at September 26, 2011 1:56 AM
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