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Something's wrong with Internet Explorer in this case. There's certainly no easy way to replace it, but it can possibly be repaired.

About a month ago, my Flash player stopped working in IE, but it's still working in Google and Firefox. When I'm using IE and I need Flash player, my error message states I need a newer version. When I try to update, Adobe advises that I already have a newer version than the latest one on their site. Do you have any suggestions that can help me figure this out? I've done a number of troubleshooting efforts and none have worked.

In this excerpt from Answercast #53, I look at Flash problems in Internet Explorer and possible ways to fix it.

Flash problems

Well, aside from simply sticking with Google and Firefox, the only thing that really comes to mind would be to completely uninstall all versions of Adobe Flash.

Look in Control Panel - Add/Remove programs (or Programs if you're using Windows 7.) Look for Flash, uninstall all them all; uninstall them all completely.

Thorough uninstall

Consider even grabbing a copy of Revo Uninstaller and making sure that they're thoroughly and completely uninstalled.

Then go back to IE first and have it try to automatically install Adobe Flash. It may work.

If not, to be honest, I think things get too complicated and I really, at that point, would start relying on Chrome and Firefox as much possible for anything that requires Flash.

Repairing IE

Yea, something's kind of screwed up in IE. There's certainly no easy way to replace it.

  • File Checker: You could certainly try running the system file checker.

  • Repair: I don't think that this is worth it - but you could probably try a repair install of Windows.

That's about what it's going to take. But ultimately, I think, with so many alternatives available (in the form of Chrome and Firefox)... that it's an easier approach to take. That will be the one I recommend.

Next from Answercast 53 - coming soon: How do I resize this partition that Windows can only resize so far?

Article C5821 - September 17, 2012 « »

Leo Leo A. Notenboom has been playing with computers since he was required to take a programming class in 1976. An 18 year career as a programmer at Microsoft soon followed. After "retiring" in 2001, Leo started Ask Leo! in 2003 as a place for answers to common computer and technical questions. More about Leo.

Not what you needed?

September 17, 2012 10:10 AM

Don't know if I'm talking complete nonsense but maybe re-registering the dll and ocx files in Internet Explorer might help. Usually helps when I have problems with Explorer. You can do it with the free utility Iobit Advanced System Care.

September 18, 2012 9:35 AM

Christo, I like your thinking but unfortunately Internet Explorer and Explorer are two completely separate things, presuming when you say Explorer you are not just shortening Internet Explorer.

Explorer (or to be more precise), Windows Explorer, is basically what you use to browse through all of your files on Windows OS, whereas Internet Explorer is the web browser that comes preinstalled Windows. Therefore, I highly doubt your method would work :')

September 18, 2012 10:00 AM

I have the same problem sometimes. I get out of IE (or Firefox) and restart it, if that doesn't work, I reboot my system (usually does the trick), but if that doesn't work, then I uninstall and reinstall the Flash software. A pain - but when you need your Flash...

Chris Calvert
September 18, 2012 12:26 PM

Unfortunately this user has got a bit of a problem because sometimes you NEED IE. I have several sites used with my business that only work properly with IE. An example being when you activate HP warranties. Firefox leaves out vital boxes that only show in IE. I haven't checked whether these work in Chrome yet. So far I have about 8-10 sites that only work in IE. So if this user was me I would have to find a fix.

david price
September 18, 2012 3:32 PM

had same problem re:flash player, cure: tools/internet options/advanced/reset..(ignore silly little warning adjacent) good luck.

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