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Why doesn't my CD-ROM work?

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Summary: If your CD drive makes a grinding sound, you'll need to replace it. Here's why.

When I put a cd in my pc or try to burn a cd it makes this horrible grinding sound and I get a message stating that the file is corrupted. What could be the problem and can I fix it without calling in the tech guys.

Oh dear. Horrible grinding sounds are never a good thing.

From that description alone, I'd be seriously looking at a hardware problem. CD drives make a little noise as the disk spins, of course, but grinding noises shouldn't be part of it.

It could be many things drive related, from a misaligned or wobbly motor to other parts of the drive coming into contact with the CD itself. The worst case is that it's damaging the CDs that you put into the drive.

In short, I'd stop using it, and replace the drive.

It's not a terribly hard operation, so depending on your level of comfort with such things, replacing the CD-ROM drive is something you might do yourself. But that also means it shouldn't be that pricey to have someone else do it either.

Related:

Article C2317 - March 28, 2005

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Recent Comments
248 Comments

I recently had to have a new hard drive installed into my DELL. I have Windows XP Home Edition as my OS. The problem I am having is when I go into my computer my CD-ROM and DVD-ROM drives are not there. I had a new battery installed, but I have to go into the setup to reset everything so the drives will show up and then when I try to rip a CD my drives disappear again. Leo, what can I do to fix this problem?

Posted by: Jared at April 13, 2009 8:30 AM

My CD ROM wont show up when i click on "my computer". And when i go into the device manager it has a yellow yield sign with a "!" in the middle. My computer is telling me that the drivers are not updated; BUT they are(i don't even think u need drivers anyways). Its an LG. kind of an older model but it still works in my husbands computer just fine. I've tried putting in a different Drive but i get the same thing. I'm using Vista. I also tried doing a system restore point back a month... but that didn't help either. please help me.

Posted by: Sarina at April 24, 2009 2:53 PM

my cd-rom won't even open,but it seems to be on
when i turn on the computer cause i hear it.can i just turn it off till it can be replacec

Posted by: Aida at May 11, 2009 5:08 AM

my DVD/CD drive works with one OS but not the other. i have the device driver installed properly, and yet the primary OS still cant recognise the drive as being there. Any advice?

Posted by: BAZU at May 30, 2009 12:04 AM

why can't I burn any of my blank cds in my Media player10? Even if I download another burner, it does the same thing, insert a blank cd, when I have done this with different blank cds?

Posted by: Jacquie at June 7, 2009 4:48 PM

cd rom does not work, says code 16

Posted by: john king at June 7, 2009 7:49 PM

My Cd-rom just quit working; however, my Window Media player will play cd's.................how do I fix this???

Posted by: Jeri at July 28, 2009 1:50 PM

My cd rom don“t start with a CD, but works with a DVD, Why?
thank you.

Posted by: Luis Antas at July 30, 2009 4:25 PM

My cd drive does not appear in my computor and my speakers are also not working. I recently formatted my hard drive would this have caused it.

Posted by: Andy Spooner at September 13, 2009 3:18 AM

Not always true!

I have a HP laptop and it stopped burning DVDs, nomater what it would just make grinding noise and say invalid disc. After some time it stopped playing discs either.

Turns out, I just needed to use a CD/DVD lens cleaner (it's a special disc kit with a CD that has embedded cleaning brushes and alchohol based cleaner solution).

After cleaning the lens it works great and haven't had trouble since!

Posted by: Matthew Miller at October 15, 2009 2:34 PM

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