Helping people with computers... one answer at a time.
Cached data in Firefox and other browsers can cause this sort of problem. Clearing it may be the answer.
XP SP3. I have Ymail account since '08. Two weeks ago, it quit loading emails. It has essentially locked up. I logged out; logged back in; same thing. Deleted Firefox 7; reinstalled and logged into Ymail; same result. Tried Firefox 3.4; same result. Installed Chrome; logged in Ymail and it performs correctly. Where am I going wrong?
In this excerpt from Answercast #14, I look at strange problems in browsers and how they are often magically resolved by clearing the browser's cache.
You're not really going wrong anywhere. I think you're simply overlooking one possible thing to clean it up. By "clean up," I mean quite literally cleaning up the cache associated with the browser.
What I would have you do is clear the browser cache in Firefox. I have an article on clearing the browser cache that I'll point you at.
The only thing that's a little weird about suggesting that as an answer is that I would have expected that cache to have been reset when you uninstalled Firefox and reinstalled it.
Now, I don't know how you deleted it and I also don't know if Firefox bothers to clean up its cache. It's possible that it could leave the cache in place when you uninstall it. But that's where I would look.
This feels like one of those kinds of problems that just sort of comes up out of nowhere and then goes back to nowhere magically, once you've actually cleared the cache in your browser.
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