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Why won't Win98 recognize my new hardware?

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Summary: While Windows 98 itself may to blame, there are a couple reasons why Windows 98 won't recognize new hardware installed on a machine.

I am trying to install a wireless network on four computers. These computers all have the same motherboard, but vary from Celeron 300 Mhz to 700 Mhz with min. of 64MB Ram, and using Win 98 Se operating systems. I bought 4 D-Link DWL-G510 PCI Cards which on the box says should work. Windows does not find any of the network cards. I have changed positions of the PCI Slots with no help. I go to Device manager and there is no new hardware to find. I went ahead and exchanged one of the D-Links with a Linksys and still have the same problem. After spending some time with their help desk, they were unable to give me any usefully information. I can take the same devices and the wireless router and install them on other computers that are 300Mhz, 64 M Ram using Windows SE with no problems. The only thing I can think of is with the motherboards. Any ideas?

Personally, I like to blame Windows 98 when there are new hardware detection problems. It's too bad you don't have more RAM and WinXP.

But I do have an idea or two.

The first is your motherboard's BIOS. Plug-and-Play requires a little help from the BIOS. Especially in older machines PnP support might not be there at all or might not be enabled if it is. So check for BIOS upgrades for those motherboards, and double check that PnP, if listed, is enabled.

Another approach is just to install the drivers anyway. If those cards come with driver software, I'd install it even if Windows didn't recognize the cards. Back in the days before plug and play, this was in fact the way it had to be done: drivers had to be installed before the hardware would be recognized.

And yes, as you suspect, the motherboards themselves may be an issue as well.

But I still like to blame Windows 98. That's one more reason why my home is a Win98-free zone.

Related:

Article 445 | Posted September 11, 2004

Recent Comments
0 Comments

i have one mother pc chips m756t con win millenium and no compatibility with d-link 510
any solutions ???

Posted by: jorge at April 14, 2005 1:20 PM

I'm having the same problem installing a Netgear WG311 adapter. I see on the box it requires a PCI 2.2 compliant bus. My motherboard is a pc100 super7 that's about 7 yrs old. Probably the problem, huh? Version 2.1 strikes again? Is there any way to upgrade this, or do I have to break down and just buy a new m'board/cpu and start all over. I know, it's old but it's good for the wife and kids to bash around on. I'd llke to just keep using it if I can.

Posted by: Cliff at April 19, 2005 9:57 PM

I'm having a similar problem with a customer's computer. I can't install any drivers. It has Windows 98 SE and is a Compaq Presario 5441. I've tried installing the drivers but Windows doesn't recognize the devices at all. The video is only basic video, that won't even upgrade. Any ideas?

Posted by: Heath at April 29, 2005 9:55 AM

i just installed a fresh version of windows 98 SE on my computer, then tried to hook up my modem from my other computer to it. But the computer cannot recognize the modem. Its a newer one from telus called "D-Link, DSL-300G". Im not sure why it cant recognize it, can you help me, is my modem to new?

Posted by: jake at May 20, 2005 1:57 PM

I found that the G510 is not supported on either version of win98. I had one that was working on a Win2k machine. After reformating and installing win98. The drivers would not install even though windows detected it. Dlink's website says that they do not have drivers for win98 and thus it is not supported. Their tech support confirmed this.

Posted by: Steve at June 13, 2005 8:09 PM

I'm installing an HP 3420 Deskjet Printer on a machine running Windows 98 the machine install the software but still won't detect the printer. I even use the add printer and add hardware wizard and it still wont work. I'm not sure if it is the USB port that causing it, it one of those USB cards that goes into the PCI slot. someone please help me.

Posted by: Alexis at June 23, 2005 7:20 AM

Hello. I have a problem...My computer doesn't want to detect my device. I run on Windows 98 and my device is a Philips JackRabbit JR32RWDV. When I connect it to my computer, it works(the lights of my device will work),but my computer will not detect it.Where to go?? I only want to burn a cd!
Please help me..
Thank you

Posted by: Andrik at March 19, 2006 7:25 AM

I have 2 PCs running Win98SE. One is a Gateway with an AMD K7, purchased in 2000. New pci wireless nic works just fine. Two is a PII 400mhz w/PC-Chips mb built 1998. Has pci 2.1 slots and the new wireless nic won't work. Windows recognizes the card but hangs up during installation of the driver. I've ordered a wireless nic which shows to be compatible w/2.1 - we shall see!

Posted by: Bruce Showalter at April 9, 2006 8:52 PM

I can not figure out why my sound will not work. I have it built in on the mother board and I can't get it to work. The funny thing is though I got it working before but now I can not figure out how to work it again. I recently had my computer formatted, and re-instaled Win98, so I'm wondering if that has anything to do with it, also I've noticed my games are running really slow, and I have enough RAM, HD space, and a 850 Mhz Prcser. So I can't figure that out either. Well thank you for your time, and I hope you can help me out. Thanks, Scott.

Posted by: Scott at July 21, 2006 9:39 AM

hi, i need help i dont no anything about computers but i have windows 98 i use to have windows xp but it crashed so i had to go to windows 98 i dunno if tha matters or not but when i try to install aol it says that it cant detect my modem n the modem they are givin me is lik (tcp summin) with broadband and i have no idea how to get it to work can u help me???

Posted by: Jessica at April 5, 2007 1:46 AM

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