Helping people with computers... one answer at a time.
Microsoft's Windows Live Hotmail, the free email service formerly known as MSN Hotmail and before that Hotmail. Articles covering Hotmail password and account management, Hotmail usage and related Windows Live Hotmail services.
"Windows Live Hotmail has blocked some attachments in this message because they appear to be unsafe." means Hotmail is protecting you from malware.
Switching between Hotmail accounts requires logging out completely from one and signing into another. Other methods might not give you the results you are looking for.
Unfortunately, you cannot automatically have mail forwarded through your Hotmail email address.
Hotmail's home page will always be the page that Hotmail sets for you when you log out. It's the price of their free service.
Hotmail now supports https connections to some extent. Unfortunately, there are problems and limitations that make it effectively pointless.
Web based email services like Hotmail keep your mail on their servers. But your browser might be caching the email you read on your hard disk.
A Hotmail account is programmed to both send and receive. The only way to have it be read-only is to have it completely secure - and don't use it
Windows Live Hotmail will typically show you the date your Windows Live account was created - even if it was created before Windows Live existed.
Windows Live Hotmail can be accessed using Outlook and Outlook Express.
Outlook (from Microsoft Office) and Outlook.com (the new look of Hotmail) are two different things. It's not surprising that you are confused!
Your IP address is available to every website you visit, including Hotmail.
Web services often log activities and usage information. Exactly how much is logged and what it takes to access the logs is typically not known.
If you try to login to your Hotmail account and the password won't work and your secret questions are all different, it's pretty clear what's happened.
If hackers or spammers gain access to or spoof the account of a deceased individual it can be very difficult to regain control or close the account.
Windows Live Hotmail changes occasionally and typically there's no going back. If that's a problem, my question is: Why are you still using Hotmail?
If it is still possible to switch back to Hotmail... it won't be available for long. If you really hate it, you might want to consider changing programs.
Outlook Express access to Hotmail is being phased out, as is Outlook Express itself. We'll look at alternatives.
Windows Live Hotmail now includes the ability to automatically forward all messages received to another account. I'll show you how.
Hotmail accounts are hacked into and lost every day. I'll review a couple of techniques that ensure you won't lose email or contacts if it happens.
Changing your Hotmail user name, not your email address, is easy. Here's how.
If you lose access to the alternate email address configured for your Hotmail account, it can be difficult, perhaps impossible, to remove or change it.
Your alternate email address is critical should you forget your password or lose access to your Hotmail account. I'll show you how to set or change it.
Changing your Hotmail address is not possible, but you can set up a new account.
Need to change your Hotmail password, but you forgot it? There are a couple of ways to change your Hotmail password - if you set things up properly when you created the account.
Changing your MSN Messenger password isn't all that obvious. Short step-by-step instructions to change your MSN Messenger and Hotmail password.
How to change your Hotmail password isn't always obvious, particularly when Windows Live keeps changing. I'll walk through changing your Hotmail password.
Windows Live Hotmail changed the approach you use to change your password. I'll provided step-by-step password changing instructions for Windows Live.
Plain text email is smaller, often easier to read, and more consistently displayed than rich text. Here's how to switch between the two in Hotmail.
It's easy to close a Windows Live account, including Hotmail. I'll show you the steps, but then ask: why bother closing the account?
Being a free service, Hotmail's customer serice isn't as extensive, or as immediate, as that of a full featured mail or ISP service you might pay for.
If you encounter problems with MSN Hotmail, it's natural to want to contact customer service. Not easy, perhaps not helpful, but it is possible.
People ask every day how they can reach someone at Microsoft to help with Hotmail problems. You can't phone, but there is now on-line help for Hotmail.
Windows Live Hotmail's auto-complete feature selects from every address you've corresponded with by default. I'll show you how to restrict it some.
If the time on your Windows Live Hotmail messages is wrong by hours, it's likely that you have the wrong time zone selected. We'll fix that.
Hotmail includes a contact list/address book for keeping track of your contacts. But that's not the only place suggestions come from.
The "Manage Folders" link seems to have disappeared from the new Windows Live Hotmail. I'll show you where it's hiding.
Windows Live Hotmail maintains an address book for you as part of your account - they just don't call it an address book.
Every so often the sort order of email in your inbox may change unexpectedly. A stray click can do that, and a not-so-stray click can fix it.
Downloading Hotmail messages to your computer is easy - or it's not - depending on your account. I look at some ways to download Hotmail messages, including the one I actually use myself.
Windows Live Hotmail has no POP3 or SMTP settings with which to download your mail. However if you use certain mail programs, you can still download.
Finding out who owns a Hotmail account is nearly impossible.
Windows Live is the branding use for Microsoft's Hotmail, Messenger and other services. I'll review how to control how much Windows Live you get.
If your Hotmail account has been stolen your only recourse it to try to regain access. Only then can you close it. I'll look at the recovery steps.
Windows Live Hotmail has once again made changes to their web based email service, and once again some users are unhappy. Yet, Hotmail needs to change.
Windows Live Mail storage should increase as you need more space, although it might be better to use your own PC for your email storage and bypass online limits.
If you are not in the country specified by the email address ending (such as .com, .co.uk, etc), you will likely be locked into the ending specified for your country.
If you're finding unrecognized and adult entries in Hotmail's auto-complete, there's a good chance that you have Messenger invitations that you don't know about.
I'm going to suggest that you clear your browser cache, but my guess is that this is as simple as removing that message from your Drafts folder.
Passwords are protection from unauthorized account access. Hotmail can remember your password for you; I'll show you how and why you might not want it.
You can only be logged into one Hotmail account at a time in a browser window. That often feels like the other account just "disappeared."
Making a new MSN Hotmail account isn't as obvious as many think. First you need to make the option to make a new MSN Hotmail account visible - by signing out.
Making a new Windows Live Hotmail account begins by making the option visible - by signing out of Hotmail. From there making a new account is easy.
msn.com appears to be a desirable domain name for email addresses. Unfortunately it's not that easy to get an msn.com email address.
Windows Live Hotmail uses a fixed set of secret questions. You can't change which you'll be asked but you can fake it by changing which one you answer.
Windows Live Hotmail changed the way they display messages, and in doing so apparently changed the steps you need to take to print a message.
A closed Hotmail account is either waiting for you to reactivate it or is closed for good. The only way to tell is to try it out.
When data is deleted from Hotmail, it is often deleted permanently. Backups and safety are always important with any free email account.
SkyDrive is one of numerous programs offered by Microsoft in its Hotmail account package. Understanding how it works will help you deal with it.
We'll look at various Hotmail problems and suggestions to resolve them.
We look at a variety of potential problems with MSN Hotmail.
Emails sending automatically from Hotmail sounds suspiciously like a hack. Or maybe it is something on your computer.
Windows Live Hotmail is the new interface to your Hotmail account. You can currently switch back to MSN Hotmail, but that may not stay true.
With a little work, it is possible to transfer Hotmail contacts into another account such as Outlook Express.
Transferring information out of a Hotmail account can be difficult. It's impossible if you don't have access to the account.
After creating a new Hotmail account many people want to transfer messages from one account to another. You can't. But there are alternatives.
The latest Hotmail update introduces "conversations view" which groups messages together based on conversation? Don't like it? We'll turn it off.
The ability to view full headers in Windows Live Hotmail is on the Actions menu when viewing a message.
An Outlook.com email address does not come automatically, just because you have a Hotmail or Live account. It's just an interface unless you create a new email address.
MSN Hotmail actually has three ways to recover your password if you've lost it, but they all require that you have set them up before you run into trouble.
If you have lost your Hotmail password, it's impossible for me to get it back for you. However, there are measures you can take to avoid this situation
Hotmail is a web-based service. As long as you don't login to Hotmail, there's nothing that's going to get downloaded to your computer.
No. Well, maybe someday. No, more like kind of. With characteristic confusion, Microsoft has introduced Outlook.com and positioned it to replace Hotmail. Sort of.
Hotmail only moves forward! If you don't like their service, there ARE alternatives!
Links in HotMail emails are often disabled to protect you. I'll look at how to enable Links in Hotmail, and how to work around it even when not enabled.
MSN Hotmail will delete your information, and even delete your account, if you don't use it often enough. I cover those numbers, and what you should really be doing instead anyway.
Once messages are permanently deleted on HotMail they're gone. If you've lost important messages that were deleted on HotMail, or any webmail service, you need to rethink your approach to email.
People often find themselves in a position where they cannot close their Hotmail account. I'll look at why this might be, and why I'm confused.
Once your Windows Live Hotmail account, or contact list, has been hacked or compromised, there are several steps to clean up after you get it back.
When a Hotmail account shows a virus, it's a good sign that your account has been hacked. You'll need to change all of your security information to regain control.
Scammers are stealing email accounts and trying to convince your contacts that you're in trouble and need money. I'll look at your options for Hotmail.
MSN HotMail POP3 and SMTP settings are a common request. MSN HotMail provides no POP3 and SMTP servers for free accounts, but third party services might.
Microsoft recently, finally, enabled POP3 and SMTP access to Hotmail accounts. I'll walk you through the settings.
Hotmail account compromise is common. How to get your Hotmail account back varies based on just what was stolen. I'll review the different scenarios.
Free email services like Hotmail don't have mail servers that you can plug into just any email client. They are typically web-only services.
Windows Live is the umbrella brand for several online services and desktop applications from Microsoft. I'll examine the confusion surrounding the name.
Microsoft has created a lot of confusion with how it names its mail products. Add the transition from MSN to Windows Live branding and it gets worse.
Like many Microsoft products, Hotmail's real name has changed a time or two and caused a great deal of confusion. I'll try to make sense of it all.
The recent redesign of the Windows Live Hotmail has many people reporting missing folders. It's likely that they're not missing, just hiding.
Every so often the Windows Live Hotmail interface changes and it's easy to miss where certain things went. I'll point you at Reply and Forward.
Hotmail will lock your account, preventing login, if it detects potential abuse or breakin attempts. Unfortunately, that's about all we can know.
Windows Live Hotmail appears to have a problem where the contents of some messages, typically replies, are blank. And there's no fix or workaround yet.
It's apparently common to have trouble accessing Hotmail. Unfortunately, there is no clear reason why or even a clear direction to take.
The change from Hotmail.com to Outlook.com is not automatic. You are not guaranteed to get your old handle in the new system.
Typically, if someone has attempted to log into your account numerous times, Hotmail might lock your account. So how do you regain access?
Opening attachments in Hotmail is easy - if Hotmail lets you. If Hotmail doesn't support the attachment type, Hotmail won't open the attachment. Period.
Hackers are hacking Hotmail accounts, placing ads, and then letting you regain access. Thereafter you're sending ads for them. We'll fix that.
Hotmail is the largest free email service on the internet. As a result, Hotmail draws both millions of users and those who would abuse them.
SkyDrive and Hotmail are related because they are both services offered in a Microsoft account. You can use the SkyDrive account and ignore Hotmail to whatever degree you want to.
Windows Live Mail may be having connection and synchronization issues. We'll walk through a few troubleshooting steps.
Ad choices in Hotmail only lets Hotmail know that you don't want to be tracked for targeted advertising. Can you get rid of those ads? Well...
Spam prevention methods can often lead to legitimate mail being blocked by mistake. We'll look at some of the ways to avoid it.
I'm seeing an increase in reports of email sent but never received, often relating to Hotmail accounts. I'll look at possible reasons.
I get periodic reports of email disappearing from Hotmail Inboxes. "Why" might be interesting, but more important is "What now?"
https is an important step to keeping the information you send and get on the web private. Hotmail uses it for login, but not thereafter.
Many small businesses uses free email services such as Hotmail as a shortcut or cost saving measure. Unfortunately it can costs them business in the long run.
It's easy to mistakenly send someone a link directly to your Hotmail mail. The good news it that, unless they know your password, it's a benign mistake.
I get a constant stream of people asking me to re-open their Hotmail or other email account as if I were Hotmail or their ISP. Problem is: I'm not.