Helping people with computers... one answer at a time.

Depending on what email program you use, deleted emails may or may not be really deleted.

It is said that "deleted files" are never completely erased unless you actually do so with the proper software. Does this also refer to emails? Once I erase an email (incoming or outgoing copy), does that stick around somewhere also?

In order to make the operation fast, when you delete a file, the operating system typically just sets a flag or removes an entry from a directory - the actual data within the file is left on disk to be reused later. Does the same apply to email messages?

In short: maybe.

First, let's be clear: when you delete a file in many email programs they're actually moved to a recycle bin so you can often find them there until the recycle bin is emptied. When you empty the recycle bin, then the messages are actually deleted.

The problem is that different email programs all use different approaches to storing their email. As a result, there's no one answer as to what happens when they delete a message.

One clue is if the email program provides a "compact" function for its email storage. That implies that the file will grow as email arrives, but when files are deleted the file doesn't get smaller until you compact. That implies that like a file system, messages that are deleted are simply marked without freeing up the space immediately. Like file systems, as long as new messages haven't overwritten where the deleted messages used to be, then it might be possible to actually retrieve deleted messages. It might need special tools, but it could be possible.

One caution is that some email programs automatically rewrite or compact their files on exit, so this might only work if you make a copy of the email files before exiting the program.

And finally, all of this applies to email that's downloaded to your system. Web-based email like Hotmail or Yahoo, server-based email systems like Microsoft Exchange, or IMAP servers add another level of complexity that makes deleted email that much less likely to be retrievable.

Article C2274 - February 2, 2005 « »

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Leo Leo A. Notenboom has been playing with computers since he was required to take a programming class in 1976. An 18 year career as a programmer at Microsoft soon followed. After "retiring" in 2001, Leo started Ask Leo! in 2003 as a place for answers to common computer and technical questions. More about Leo.

Not what you needed?

February 8, 2005 12:09 PM

I recently went to the local pc store and bought an old 8GB drive to do a test on. The goal was to find who owned it originally.
The amount of data I found on it was amazing. The drive had been corrupted intentionally by deleting the boot sector and formatting. But the format wasn't a low level.
I was able to recover email from hotmail and yahoo, addresses and contacts, personal info and pics. I did this for my own training in the field of computer forensics so I destroyed the drive when I was done and deleted the image.
The point of the story is ,I am absolutely amazed at what can be recovered! Even after a format. All free web mail is recoverable in the unallocated space of your drive. They are stored in a non-extension format and point to other files. before you sell that drive, erase that thing completely! magnetic?
again the penguin sleuth kit worked wonders.

February 10, 2005 1:57 PM

How do I delete old address accounts from my drop down box? I already deleted the hotmail service.

February 10, 2005 2:11 PM

Not sure which drop-down you're talking about. There are many.

April 5, 2005 10:13 PM

I would like to know is there a way to clear my deleted e-mails from my deleted box? I have deleted 5,450 e-mails how do I get rid of them?

I am new at this help!

April 5, 2005 10:19 PM

It depends on the email program or interface you are using. MOST will allow you to view the deleted email folder and when doing so will ahve an "empty" option. Or you can go into the deleted folder and delete the messages therein to delete them permanantly.

April 12, 2005 4:56 PM

it's probably impossible, but i was wondering if it is to recover long lost e-mails. i had a hotmail account 3 years ago (which has long since been inactive and does no longer exist). when i was using this e-mail address, i recieved e-mails but stupidly deleted them all. is there any way at all that i may be able to retrieve any one of them? thankyou, alex.

April 12, 2005 5:14 PM

I can't imagine any practical way to get them back.

April 28, 2005 10:59 AM

Hi can u tell me how to recover mails which i have deleted from my mailbox of

April 28, 2005 7:22 PM

It depends on your mail program and ISP.

May 1, 2005 1:07 PM

How do I recover deleted e-mail using Eudora? I will await your reply.

May 1, 2005 8:58 PM

If eudora has a "deleted" folder, I'd look in that. I would assume if it doesn't or if the mail is not there, that they cannot be recovered.

John Vidos
May 9, 2005 7:48 AM

I type an e-mail to someone, but before I can hit the 'send' key, the e-mail simply disappears. What happened? Tis is a reasonably frequent event.

John V

May 11, 2005 5:00 PM

Depends entirely on what email program you're using. My first guess might be virus or spyware, but that's really just a guess without more info.

July 8, 2005 8:19 AM

If i deleted some emails from my hotmail account and from the junk folder but now i want them there any way to do that...its urgent.

July 8, 2005 8:46 AM


August 21, 2005 12:35 PM

A friend of mine is on Aol and recently he has been recieving emails from his own screen name. He claims that the mail is his identical screen name the only difference is a diffrent font and all black coloring. He has recieved some of these while he is actually signed on to the internet, which proves that someone cannot be using his own computer to joke around with him.I told him that a family member is probably messing around with him but i dont think they could be doing this while he is actually logged on. Is there possibly some software out there that can enable a hacker to do this?

August 21, 2005 5:10 PM

It's actually very easy to make email "look like" it came from someone else's account. (Typically the truth is hidden in the headers, but the headers are typically not shown by default). It doesn't require access to the account.

Check out these articles:

September 22, 2005 4:39 AM

i have deleted my sent messages accidentally.pleage suggest me the way to view my sent messages back. please help me

September 22, 2005 9:56 PM

Not that I'm aware of, no.

October 1, 2005 4:54 AM

I am a paralegal working on a class A felony case. I desperately need to recover e-mails sent to a comcast account from another account in 2004. They were deleted a long time ago and the comcast gurus cannot pull them now but they said it was possible. I know there must be a way - please tell me what to do. This is very, very important as evidence. I also need the attachments that were with some of the e-mails. Thanks.

October 1, 2005 10:32 AM

Your best hope is with the ISP(s) involved. If that's comcast, then you'll need to continue to work with them.

IF you have access to the computer/mail folders of the SENDING account, AND they saved all their sent mail to their sent mail folder, then you may be able to recover the mail then from those folders. But there are several "ifs" there, and if a common user, I wouldn't expect it to still be available.

Jimmy Tripson
November 7, 2005 1:30 PM

I have a hotmail address. How can I retrieve all deleted e-mails that were sent to me in Jan.2005?

Is this possible? After reading the above comments I do not think this is possible.

November 9, 2005 7:35 PM

Nope. Sorry.

November 15, 2005 2:48 PM

My older brother says that he has all of my instant messages and emails printed out at his house. lol. He said that everything I ever typed is stored in the hard drive. I was reading on this guy's comment and he said that he found some of his deleted items in his computer's hardrive. How do I delete old instant messages and emails from the hard drive that I thought was already deleted? Please help me!!! -Allissa-

November 22, 2005 8:31 PM

Make sure the files are deleted, and then run a hard disk scrubbing utility to really erase the deleted files.,aid,110338,00.asp has more.

November 25, 2005 6:28 PM

I dont think I know how to do that......-Allissa-

Leo A. Notenboom
November 25, 2005 7:23 PM

Read the article I pointed you at. You'll need to download and run a scrubbing tool.

Blake Handler
November 30, 2005 7:11 PM

Yes you can undelete Outlook email (for free).!1pt1v0Q4vD8jSvNS4lqdAuug!391.entry

December 12, 2005 2:48 PM

Hello, I need to retrieve emails that were deleted from my trash can back in Aug. 2005. Is that possible? If so, can you tell me how to go about it. Thank you

December 15, 2005 9:45 PM

Hotmail? I can't think of a way - I believe not.

December 16, 2005 2:03 PM

hi,i deleted some of my e-mails by mistake on the 15 of december 2006 and i want to get them back is there a way i could do that? its my hotmail e-mails. plz e-mail me back if there is a way. thank you

December 16, 2005 2:11 PM

I know of no way to retrieve Hotmail that's been deleted.

December 19, 2005 3:18 AM


Wondered if you could help. My email client has been sending messages for some time now telling me that me mailbox has exceeded its 40mb limit and that I need to delete some emails to free up some space.

I work for a small business and these emails need to be kept for legal/contractual reference reasons, I also need to be able to search through and filer emails (there are currently about 1500!)

I use MS Outlook in conjunction with the POP3 server account (BT connect). I was under the impression that the POP3 server deleted messages when transfered/received by MS outlook (I.e when emails are stored on C: drive?).

Is there a programme that enables you to move the emails to a document folder and retreive them by searching for name (from), receievd date/ sent date etc. As simply saving the emails to a document file does not allow this function and creates new data such as date created (date when saved) and title of email only.

You help would be much appreciated.


Leo A. Notenboom
December 19, 2005 10:48 AM

I generally create another folder, or another .PST file containing folders, and copy all the mail I want to save in there. Yes, normally a pop3 account will delete email from the server when it's downloaded, so you should check your configuration settings (there's an option to leave email on the server buried in the advanced settings for the email account).

Chereese Anderson
March 12, 2006 3:49 PM

Hello Leo my question is I deleted 1,200 emails from my Yahoo account from my inbox folder and thought that they would go straight to my trash folder but when I checked my trash folder to my disbelief they were all deleted from my trash folder is their anyway that I can retrieve my emails back I really need those messages back because my business depends on it could you please get back to me ASAP it would be greatly appreciated

March 12, 2006 4:01 PM

I'm not aware of any way to get them back. This is one of the many reasons I so strongly oppose using free/webmail accounts for anything important.

July 25, 2006 2:54 PM

Why compact e-mails ?They cannot be viewed again.So why not just delete them.It is not easy to transfer e-mails to an external hard drive.E-mails should have the easy options move to like some programs do.

September 1, 2006 9:22 PM

i need help, a friend of mine lost e-mails off, i was wondering if there was a way to dig up those lost e-mails, i ahve seen other people do it and was wondering if you could help me

Leo Notenboom
September 1, 2006 9:26 PM

That's this article:

October 9, 2006 2:03 AM

...emails are never really deleted. I was responsible for the restoration of the emails [.pst files] deleted by the so called NatWest Three here in England. While I will not be talking about the bits 'n' pieces of the schedule, they had their emails were deleted before the three brilliant Bankers resigned from the Bank, and I suspect thinking / hoping the back tract is all subjected to a forgoten history.

However, all emails associated with each of them [ and associates ] were restored and the rest is history as the case is still in court in the US.

So no one should be under any illusion that by just clicling the delete button, and emptying the bin means "no trace". As a matter of fact no one needs your personal laptop / desktop to get back all your "deleted emails.



October 18, 2006 9:15 PM

First, if an email were deleted from a hard drive (possibly a "wipe") would an expert be able to recover it or discern from looking at the drive if it ever even existed? I have been told yes and no. If not on the actual computer it was sent on, then what about the drives of the ISP or email provider??

Thank you.

Leo Notenboom
October 19, 2006 5:42 AM

The answer isn't yes or no. It's maybe. It depends on many, many factors including the type of drive, the length of time, how it was erased ... and how much money one is willing to throw at an expert or data recovery service.

October 29, 2006 5:25 AM

If you're using MS Outlook, when you empty your trash, leave the trash bin highlighted, go to tools, select "Recover deleted items" or something to that effect. There you can select any or all messages that are still there (I'm not sure how long they stay there), or you can permanently delete them (I guess MS decided that when you deleted an email and emptied the trash, that you really never meant to do it).

November 29, 2006 9:53 PM

I deleted an important email on my thunderbird program could it be restored?
I emptied the trash folder, and i need that email back

Leo Notenboom
November 29, 2006 9:54 PM

No, not that I'm aware of.

January 24, 2007 2:36 AM

Emails are not deleted for Ever, Even when you empty it form the recycle bin then also you can get your mails back.. Or suppose your pst file gets corrupted then also you have some commercial tools available to recover and restore the deleted and corrupted emails
Some of the tool which I have used is



I think this information would be useful for somebody...
Best of Luck!

February 25, 2007 10:06 PM

Hi Leo,

I'm certain that it's just a simple matter of oversight on your part, and not an intention of deliberately misleading or misinforming of your readers.

But, the fact is, that there are an undisclosed, (by Microsoft, that is) and difficult to locate, number of files hidden on any computer running a Microsoft Windows operating system.

These files, which are hidden in different places, faithfully record:
1.Your every move,
2. Every document opened,
3. Every web site visited,
4. Every url entered by manually typing it into the address bar,
5. Every email sent or received,
6. Your complete favorites list, and
7. Many other records of the use of every machine running Windows, and using Internet Explorer, Outlook, and/or Outlook Express.

Just the simple fact that Microsoft has taken great pains to try to conceal the existence of these records of all of your activity should be warning enough that there is something amiss with this situation.

You cannot locate them using methods available to the commonly unenlightened pc user. But with a bit of care, caution, concern and diligence, they may be safely found and removed by anyone with a basic understanding of the filing systems used in Windows Operating systems file hierarchy.

I shall not delve into the particulars here because of amount of space and time required to do so. But the instructions on how to locate and remove these files can be found online.

I shall simply suggest that you and your concerned readers Google "Microsoft's Hidden index.dat files", without the quotes, and you should find a number of valid references to great information explaining how to locate and eliminate these "spy" files from your machine.

I shall not enter any of the urls for the particularly valid and informative sites here, so as to not violate any of your rules for posts.

I simply wanted to set the record straight by making your readers aware that they should look a little deeper for the full answer to the question that is the topic of this post.


Simply for the fact that it's illegal for anyone to spy on your privacy.

Is that not reason enough to stop someone who already doing so without your consent or knowledge?

I think so.

All you really need to do to learn more is to Google "remove index.dat files", without the quotes. You'll find a number of valid and legitmate sources of good information along with the truth about whether any files are really deleted after you think you've deleted them or not.

Humbly yours,


Leo Notenboom
February 25, 2007 10:47 PM

Hash: SHA1

I almost deleted the preceding comment.

I want to be clear: I absolutely don't buy into the paranoia expressed
in the comment above. I don't believe that Microsoft has some master
conspiracy to spy on Windows users for unknown reasons.

The problem is that there's no convincing those who believe there is.

Microsoft hasn't taken great pains to conceal anything. Yeah, they don't
document absolutely everything, and sometimes complete information is
difficult to get. No argument there.

Yet, every undocumented file, every failure to erase absolutely
everything, every leftover fragment of information found for any benign
reason is taken as "proof" of the conspiracy.

Sorry, but I don't buy it. index.dat files are not "spy" files at all -
they're part of how Internet Explorer and other applications work to
provide the features they provide.

Microsoft is not coordinated enough internally (trust me on this - I
worked there, remember?) to achieve that level of conspiracy.

Oh darn. I worked there. Which means that conspiracy theorists won't
believe me anyway.

Sorry, but all the cloak-and-dagger "I shall not ..." - implying there
are facts that you're unwilling to document - just doesn't make a case.
If those facts are already out there, then post a link or two. If the
facts aren't out there - well, that tells me something, but go ahead and
get a blog of your own and post it all there.

So yes, remove index.dat files - and whatever else you might want to
remove. You may find that you lose a little functionality, as they do
actually do serve a purpose, but if it makes you sleep better, go for

Or, if you like, drop Windows and IE completely - there are

But in my opinion, your comments, and your approach, serve only to scare
people who have no reason to be scared.

Version: GnuPG v1.4.6 (MingW32)


August 18, 2007 8:22 PM

hey, i wanted to know if it is possible that someone could alter your emails. meaning can an email that the sender submits to a the receiver be altered to show that the receiver was the one who sent it? this seems to have occurred, and i have copies of e-mails that are clearly sent to me by the other party, and they have the same. only one of them can be true, and i know that i received the emails not the one who sent them. is this possible to do???

Leo A. Notenboom
August 19, 2007 1:02 PM

Hash: SHA1

Do you mean this:


Version: GnuPG v1.4.7 (MingW32)


January 12, 2008 4:03 PM

Try this. Open up your yahoo e-mail account, type in the word "the" and hit search e-mail button. I was amazed as hundreds of "deleted" e-mails popped up, back to 2001. Junk mail, personal mail, you name it. Can someone tell me why Yahoo saves our old e-mails, and who has access to that info, including passwords, addresses and phone numbers ect...

August 29, 2008 1:53 PM

I deleted all the e-mails in my Hotmail inbox on accident. I really need to know if there is a way to get these back. Thanks for any help you can give me!

Not that I know of. That's why I always recommend backing up off-line.


September 9, 2008 7:42 PM

so like for hotmail, since it is server based how once it drops of my account it is really really gone??

Yep. (OK, I suppose there may be backups or something that they could recover if the police came to them with a court order, but for all practical puposes for normal operation - once it's gone, it's gone.)


October 21, 2008 12:01 AM

i'd deleted my account and before that i deleted all my mails then now i remember i had deleted too many important mails and i need it i tried to find it in trash but it was empty.please help.

Can't help you. You didn't indicate what email service you use, or what email program you use, whether it's web based or PC based. All that makes a difference.

It sounds like unless you made a backup before deleting, everything's gone.
- Leo

November 18, 2008 9:39 AM

I read the answers you gave to individuals needing to retrieve deleted email. Just to be clear. I am trying to retrieve an email that i accidently deleted from my trash on my Yahoo account. Are you saying there is absolutely no way to get those back other than a court order or some type of legal intervention?

Thank you

I'll never say "absolutely no way", but I will say that in your shoes I would definitely consider it a lost cause.
- Leo
February 14, 2009 5:03 AM

How could I retrieve my Gmail deleted mails.please help me I accidentally deleted those mails.I need those mails.

Check the "All Mail" link, and the "Trash" link, both on the left hand side of the GMail screen. If they're not there, they they're gone forever.
- Leo

March 3, 2009 6:13 PM

Sometimes when you have deleted emails, you can still find them in Mail2Web. I use Outlook Express. I have found, though, that Mail2Web lets the Inbox fill WAY, WAY up, and I need to go in there about at least once a week and delete all the emails I don't want to save there.

March 20, 2009 8:40 AM

Hi there.. i am wondering, i accidently deleted a few e-mails a while back that i now currently need... how would i go about retrieving them? do i contact hotmail themselves? and if so how do i do that as i cannot find an e-mail address for them. These e-mails are VERY important and i have no clue how i managed to delete them but i really really do need them back. please if you can get back to me ASAP that would be greatly appreciated.

Check the deleted folder, and if it's not there, then I know of no way to get it back.
- Leo

May 20, 2009 10:11 AM

I need help....
there are emails that I need to retrieve dating back to july 06....
i have always used aol...the laptop that I was using had been restored recently...
These emails are something that can help me in court,,,,what can I do?

ray prest
July 18, 2009 7:48 AM

i use Incredimail it has a sheet for deleted items which can be used to see but lately all it does is list the deleted emails no read deleted some real important need badly could you help

Rhona Schwartz
July 24, 2009 9:54 AM

I have hotmail and want to retrieve my drafts and deleted mail from the manage folder. What do I have to do?

October 17, 2009 7:12 AM

Ok so what about this. I use gmail are my emails somehow stored on my computer where if I get rid of it they will be someone will be able to read them?

Since GMail is web-based, your emails may appear in your browser's cache. Clear your cache.

November 10, 2009 3:43 PM

AOL emails - I deleted some emails using AOL then deleted from the recently deleted area - can I retrieve them at all or just out of luck.

November 18, 2009 10:26 AM

I changed my internet provider recently and have since realised that i have lost some of my contact email addresses and some emails that I now need, is there any way to retrieve them? My isp was tiscali.

January 27, 2010 6:17 PM

I found an answer online once, but I forgot what it was. LOL... so I was experimenting when the same darn thing happened TONIGHT. I hit edit, and UNDO, and the text came back! yay!!! Hope it works for YOU.

January 27, 2010 10:34 PM

I have hotmail and want to retrieve my deleted mail from the manage folder. What do I have to do?

February 3, 2010 8:36 PM

I use yahoo email....I want to permanently delete the emails.......will "sdelete" work for that or will just deleting them while the account is open do the trick?

February 9, 2010 2:15 PM

I received a message saying that all my e-mails had been deleted by the system WHY?

Leonard White
March 29, 2010 5:29 AM

I have hotmail and want to retrieve my deleted mail from the manage folder. What do I have to do?

April 20, 2010 1:27 PM

I have a friend that says he has a software program where he can retreive MY deleted e-mails(I'm on G-Mail just by typing in my name & his name. This is for my home computer & he does not have my password. We used to work together in the same office & I know he was able to do this at the office. Is this true?!!! or is he just trying to scare me?

Too many unknowns here to be able to say yes or no. Certainly in an office environment there's lots of stuff that could be going on in the background - something as simple as archiving all incoming and outgoing email could be used to restore a message deleted by mistake. On your personal computer it depend entirely on the specifics of your situation. Possible, I suppose, but I'm uncomfortable saying even that since there are so many variables.

April 20, 2010 3:43 PM

Does AOL actually delete the emails when you delete them ?

May 14, 2010 11:35 AM

is there a way in which someone who has had my password but now does not can continue reading my emails even the deleted ones? i am afraid she might have installed a programm or something to get my sent and received files not necesarily entering my account, but to another address, is that possible?? I checked on the options of hotmail found that the adding of alternative email etc were empty but eventhoug i dont feel secure.

brent knudsen
May 16, 2010 1:38 PM

Hi Sir,I received an email today 16th may from a company asking for prices on my stock,i emailed back with prices and sent email,then i noticed on the email i sent back there was a link were i had wrote dear corianhttps//email/inbox1/,i pressed on the link and it came back to my gmail account,I asked a friend to type the http code into his search engine and see were it would take him,he told me he was inside my gmail account and could see all my inbox messages,Please Help sir,Thank You

Scott W.
May 20, 2010 3:37 PM

I've seen on the news how these financial companies (Goldman Sachs, etc.) have internal company emails that show them writing to each other with pretty damning content of potential wrong doing. Some of these emails go way back; several years. Same thing with the Global Warming emails in Scotland that have now come back to haunt them.

How is it that these emails are still around for the press and media to get a hold of for all to see? You would think that they would delete this correspondence so it would not be admissible in court. Or, if Yahoo or HotMail is used, do they have records saved of everyone’s emails? Just wondering how emails get used in legal issues, years after the fact?

My guess is that server backups are kept for a long time, and they happen to capture the email at the time of the backup. Very costly to recover, but in cases as large as you cite money's often not an issue.

May 29, 2010 6:08 PM

My emails on Charter were deleted 2 days ago...can I retieve them? Charter is a cable carries.

July 19, 2010 9:56 PM

Is there a way to retrieve deleted messages on facebook through messages? Also how do you retrieve sent and received emails?? Can you please get back to me

August 8, 2010 6:54 AM

I use ccleaner regularly to make sure files are really deleted. Is there a similar tool that will wipe the file where WLM "deleted" emails are? WLM has a compact function, so as you said there must be a file somewhere.

Compact - deleted messages are then removed from the compacted email storage. Then run CCleaner's clean operation to wipe the free space to remove residual traces that might be left.

September 25, 2010 10:47 PM

hello sir..

actually i want to know about the procedure that how i can get my deleted and sent mails on gmail account..??
i have checked out my spam + trash too but was failed to get all that mails ..
plz sir may i have a solution for this prob..??

Jake Bhatt
September 29, 2010 10:19 AM

Hi, i would like to know how to retrieve deleted facebook messages.... and email messages from a prodigy server its mail i really need to retrieve these messages do you know of any way in which i could do this? please let me know , thank you, your advice is really appreciated I no that you say that some cant be retrieved so i want to know if this prodigy server can be retrieved as it doesn't seem like its too complex. Like you said there is no one answer to what happens when they are deleted.... this is why im asking

thanks again.

October 3, 2010 4:51 PM

I sent a picture from my blackberry to my personal email address, but my blackberry was set up to sent the message through my work MS exchange address. I have deleted the picture from my sent folder and emptied my deleted items. My question is, can my employer see the picture that was sent?

injured spouse
October 15, 2010 3:29 PM

My spouse has been rampantly unfaithful, making contacts through an email account ( Yahoo ). Is there a way to retrieve deleted messages?

To the best of my knowledge: no. Pretty much like the article says.

Charleen OConnell
December 8, 2010 11:54 AM

I deleted an e-mail and now I need it, because I have been taken for some money.. It will help the bank also. Thank-you

April 18, 2011 3:32 PM

I sent a picture from my email hotmail to my personal email address. I have deleted the picture from my sent folder and emptied my deleted items. My question is, can my employer see the picture that was sent? and i can get the picture back ? thank you please i need it very urgent .

You didn't indicate where the employer is in all this. But generally you should assume that yes, they can see whatever is transmitted over their networks and/or stored on machines that they own. Whether they DO or not is anyone's guess. Not enough information for me to say whether you can get the picture back, but I'm guessing no.

fred campo
June 23, 2011 7:11 AM

Yahoo email SEARCH still shows deleted email (although it can't be opened). How can I remove all evidence of email from SEARCH?

June 24, 2011 2:01 PM

What is the procedure to return back all deleted E-Mail's ?

There is no procedure. Please read the article you just commented on.

September 6, 2011 11:09 PM

The fixit or registry adjustment in MS knowledge base article 246153 enabled me to recover email deleted from a "deleted items" folder in Outlook 2007 from mail stored on Microsoft Exchange. After applying the fix, you reopen Outlook, highlight the folder that the mail was deleted from, and in Tools, click Recover. The email deleted was days old although just deleted the prior day. You have to select the mail from the list derived and then click a recover button in the menu. Both email and its attachment were recovered.

September 8, 2011 12:32 AM

i have open my personal emails from company laptop.
i have sent some and deleted some .
can the company trace that? can the company check all these emails?

The company certainly could have installed spyware or monitoring tools, or if you sent via the company network they could have seen that too.

September 15, 2011 6:47 PM

i deleted my sent that i have some imp pictures, i need them they huge to me..plzzzzzzz help me how to get back them

Mark J
September 15, 2011 7:28 PM

You don't specify which email program or web based email you use, but one thing you might try is contacting the people you sent the pictures to, otherwise try doing what the article recommends.

October 18, 2011 5:47 PM

Hello, I'm currently in the middle of a court case and need to retreive old emails I had from my ex husband which I deleted... it was all through hotmail. The emails would be from 2007 and up. Is there anyway you can help me? Or is this simply a lost cause....

April 23, 2012 5:33 PM

I deleated a email from a friend of mine and he gave me his new one, because hot mail was sending him some of my junk. so now he is still getting emails from me atleast 3 times a week through an email that i deleated and it states i sent them, hope you can help, Oh i check for virus and everything looks good as far as that goes.

Mark J
April 24, 2012 1:06 AM

Spam sent from your email account is not usually a symptom of a virus on your computer. It is a sign of your email account being hacked.
Someone's sending email that looks like it's from me to my contacts, what can I do?

May 13, 2012 12:20 PM

i delet my email from sent items i have some very important pics there plz help me tel me how i can get back these pics and email

June 13, 2012 11:48 PM

I need to recover some emails from the 1st of April to 31st May . I used gmail from my phone but it aslo appeared on my pc.. Plse help

August 24, 2012 6:19 PM

don't use hotmail ever and go to gmail. hot mail has more spam and other junk and more popups

January 19, 2013 8:12 PM

Why are all my emails and deletes going into my hotmail mail box?. Outlook express processes incoming,outgoing and deleted emails.

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