Ask Leo! by Leo A. Notenboom

How do I make a new MSN Hotmail account?

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Summary: Making a new MSN Hotmail account isn't as obvious as many think. First you need to make the option to make a new MSN Hotmail account visible - by signing out.

How do I make a new MSN Hotmail account?

Here's the part that's so "obvious" to some, and not so obvious at all to many:

Step 1: Sign Out

The thing that confuses people is that they have some form of "remember me" turned on. That means you may never (or rarely) see the Hotmail login screen after your first login. That, in turn, means you'll never see the options to create a new account.

So sign out. Near the top of your browser window you'll see something like this:

Hotmail Signout button

Notice the signout button that I've highlighted. Click that, and you'll be signed out of Hotmail and returned to the MSN home page.

Now, go to http://hotmail.com, and you'll see a page that contains this:

Hotmail Login Screen

Instead of logging in, click on the Sign Up button, and you'll start the process of creating a new account.

" ... I strongly recommend you never use this type of service for anything important."

Now, about those "issues" I mentioned. Here are some things to realize:

  • There's no way to transfer your existing information from your old HotMail account to your new one.

  • There's no way to 'rename' your existing account either.

  • HotMail is a free service, and you get what you pay for. Customer service is almost non-existent should you run into a problem.

Because I see so many people run into problems using, and in particular relying on, free email services such as HotMail I strongly recommend you never use this type of service for anything important. If your email is important to you, if keeping your contacts is important to you, and if having customer service to help you when (not if) you run into a problem is important to you, then I strongly suggest using an email account from your ISP or other paid provider.

If you're planning on changing your email address anyway, now is the perfect time to do so.

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Article C2797 - September 27, 2006

Recent Comments
16 Comments

i want to create a new hotmail account like I wanted. What do I do?

Posted by: laura at November 18, 2006 8:32 AM

I'd start by reading the article you just commented on.

Posted by: Leo Notenboom at November 18, 2006 8:54 AM

Step 1: read the article you just commented on and follow the instructions therein.

Posted by: Leo Notenboom at December 11, 2006 5:12 PM

i think its great a new way to comunicate with friends.
many more people should use msn

Posted by: clare at January 8, 2007 3:43 PM

Here ppl. Go to this url. https://accountservices.passport.net/reg.srf?roid=2&sl=1&lc=7177

Posted by: Sisqo at January 30, 2007 11:12 AM

my cousin has an msn and she uses her first name for her msn.

Posted by: adriana ngaoire at February 23, 2007 4:55 AM

Hi, I wanted to know how to make a msn.com acount or a passport.net one. I do know all this that you explained but when you push the "Sign up" button, there's only the hotmail.com acount.
Thanks a lot, great site!!!! Kissis from Argentina...

Posted by: Nora at March 4, 2007 5:01 AM

hey leo i have made a new hotmail account and i have hundredsof friends on my old one is there an easier way than typing each address into "add contacts" to add them all the my new msn account

Posted by: katy at April 6, 2007 3:51 AM

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You can try this if both accounts can be access using Outlook Express:
http://ask-leo.com/how_do_i_transfer_hotmail_contacts_to_another_account.html

Since MS is phasing out Outlook Express access, you may not be able to, in
which case I know of no easiy way to transfer contacts.

Leo
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Posted by: Leo Notenboom at April 6, 2007 8:54 AM

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I'm closing comments on this article as it's out of date, and most of the
comments are, for lack of a better term, "content free".

This article has been replaced by:
http://ask-leo.com/how_do_i_make_a_new_windows_live_hotmail_account.html

Leo


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Posted by: Leo A. Notenboom at December 6, 2007 1:38 PM

Question? Ask Leo!