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My Hotmail "Sent Messages" folder always remains empty, though I sent a number of emails. As a result, I can never confirm they were sent nor review the text again unless I "cc" myself. A search online yielded no results specific to this question nor an email contact for MSN. What's up? In my humble opinion, Hotmail has several annoyances, and this is another one. I can guess why they do it, but nonetheless it annoys a lot of people. Hotmail makes saving "Sent Messages" difficult. Apparently on purpose. It's very simple, really. When you compose a new message in Hotmail, at the bottom of the message is a checkbox:
Notice how it defaults to being unchecked? Notice how it defaults to being unchecked for every message you send? The bottom line is that you must remember to check that box every time you send a message. There's no way that I'm aware of to make "Copy Message to Sent Folder" the default behavior. If you forget? You're out of luck. Annoying. Now, the question is "Why do they do it this way?" My theory, and it's only a theory, is that MSN is worried about server space. If every user saves a copy of every message they send ... that adds up to a lot of messages taking up a lot of space. And more space means more hardware and more cost for MSN. More cost for them for what they provide as a free service. Certainly there are alternatives. I strongly recommend against any of the free services as your sole email account, or for anything important. (More on why in my article "Are free email services worth it?") But even other free services, such as GMail, do what I consider to be "the right thing" and allow you to save all your sent mail automatically. So, it's pretty much up to you: remember to check the box each and every time. Or switch to a different service. Related:
• Recent Comments
Can you post the advanced script you mentioned for GreaseMonkey? I do not have the scripting skills to write a code for that but I would like to be able to use it if possible. Thanks a bunch Posted by: Nathan at July 26, 2007 12:24 PMI checked the box to save my email. But when I go to my Sent Msg Folder, it doesn't show the paperclip showing that an attachment was sent - but the person did get it. How can I save the attachment that went with the email? Posted by: Bruce at August 12, 2007 02:52 PMMy friend told me that some people who are really good at computer can hack to hotmail database and retrieve the sent messages. Is that true? Posted by: Saac at September 23, 2007 11:22 AMI just switched from MSN to YAHOO. I was un aware that you would have deleted all of my sent mail. charlenebelzer Posted by: Charlene Belzer at October 24, 2007 12:16 AMI'm with Saac. Can you retrieve hotmail sent messages from a year ago? hack into your account somehow? I now realise my stupidity in using this account but thought they saved them automatically. Would be very valuable to me at the moment.... Posted by: karina at November 9, 2007 04:07 AMI have an msn account I access through hotmail and msn (the butterfly). All mail I receive I see in both hotmail and msn. I do not see any properly captured 'sent' messages via hotmail in my MSN. Has anyone ever experienced that or know why that is. I use the MSN account only for backing-up my mail in hotmail and I cannot backup my sent messages because MSN doesn't see them??? Posted by: Frank Kotulak at December 16, 2007 03:50 PMi'm sure msn is not short of money.. Even so, if they're were worried about server space, they could warn that "All sent messages with more than 'x' days old will be deleted"...easy, isn't it? Posted by: Edd at January 5, 2008 07:46 AMHow do I save sent messages automatically everytime? Posted by: Lisa W. Summerlin at January 17, 2008 01:11 PMIf all users start reminding Hot Mail (MSN) administrators that we need the feature that automataically saves the sent messages, perhaps they would listen. Perhaps someone should write to Bill Gates directly (if they have his address). Great. Thanks for the help regarding MSN sent messages! Yes it is a pain and I hope it will one day be changed! Posted by: Jo Branham at August 20, 2008 10:00 AMPost a comment on "Why doesn't MSN Hotmail save my Sent Mail?":
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