Helping people with computers... one answer at a time.

Even though most of us might never fall for it the reason there's so much spam is quite simple: spam works.

In between bouts of frustration with my inbox, I've been reading your various articles on spam. I think I'm slowly getting a handle on it all, but it sure seems crazy. And it really got me to wondering... why is there so much spam in the first place?

I feel your pain.

I recently did some research for another project of mine, Taming Email, and looked at all my email for last year. Not only do I get a lot of email, but my calculations show that 87% of it was junk. Wow.

Why is there so much spam?

It's very simple, really.

Spam works.

I'll define spam as "unsolicited email" - email you did not ask for.

There are, naturally, different types of spam, but in almost every case, sending spam is so cheap, that it doesn't take much for a spammer to declare that a spam campaign (spampaign?) is a rousing success.

For example, say a spammer sends out 1,000,000 emails pushing a knock-off of the latest wonder drug. If only a tiny percent, perhaps even just one of the recipients purchases the drug through him, the spammer has made a profit. It doesn't matter if it's fake watches, body-part enhancement aids or cheap computer software ... if only the tiniest percentage of spam mails result in a sale, then that spam was successful, and you can bet it will continue.

"...it doesn't take much for a spammer to declare that a spam campaign is a rousing success."

But wait! There's more!

Then there are scams...

The most famous of these scams is the Nigerian scam, where you receive an email, "in confidence", from some supposed high ranking official attempting to move large amounts of money out of their country. They need your help, and in return they promise you a significant portion of those funds. Once you engage, they then use various techniques to scam money from you until, at some point, you realize you've been had.

That's common knowledge right? Nobody falls for that any more, right?

I thought so too, but it turns out you and I are dead wrong. I checked with my friends at ScamBusters.org and would you believe that $100 to $200 million are lost to these scammers every year!? People continue to fall for it at an alarming rate.

So you can see why variants of it are so incredibly popular right now. As I write this I'm getting notified several times a day of various lotteries I've won overseas. I still get variations on the Nigerian scam where the names and countries have been changed. There's even a variant that has a religious theme now.

And they, too, all exist because they work. They don't need to work often, but even the occasional success on the scammer/spammer's part is enough.

But we're not done yet! There's still more...

One of the more recent entries into the scam and spam arena is "phishing". That's email that looks like it came from a legitimate source, like eBay, or your bank, or whatever, and it asks you to visit some site to confirm or update some information. WHen you get to that site, which again, looks legitimate, you're asked to provide personal information like your credit card number.

The problem, of course, is that the sites weren't legitimate, and you've just given your personal information to a scammer, who's probably using, or selling, your information within minutes.

These are perhaps the most understandable traps to fall into. They're new, and some are very well crafted. (Some aren't, but that's a different story, and people fall for those too.)

So why is there so much spam? Because it works. It's dirt cheap to send out a ton of spam, and as long as even just a few people respond to spam, spammers see it as a success and will continue to find ways to get their junk into our inboxes.

So what about those few people? Are they ignorant? Naive? Uninformed? Desperate? Perhaps even, dare I say it, stupid?

Yes. No. All of the above. Maybe. Sometimes.

There's no one answer to be drawn. Definitely many people aren't as educated about scams as they should be, but that, like the Nigerian scam even, predates email and the internet. The promise of something for next to nothing is simply too much for some people, and thus they become direct victims.

And the rest of us become indirect victims as we wade through the sea of spam.

Article C2534 - January 27, 2006

Leo Leo A. Notenboom has been playing with computers since he was required to take a programming class in 1976. An 18 year career as a programmer at Microsoft soon followed. After "retiring" in 2001, Leo started Ask Leo! in 2003 as a place for answers to common computer and technical questions. More about Leo.

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Recent Comments
10 Comments

Since I started using Gmail I hardly ever get spam. Maybe once or twice a month one will get through, and for some reason it's usually an obvious one, like a Nigerian style scam. I check the spam folder but haven't had any real mail dumped there yet. Why does Gmail's spam filter work so well?

Posted by: Tim Hohs at January 27, 2009 5:01 PM

I'd take it as a godd sign. It means you're getting traffic.

Spam is a way of life. In fact, over 85% of user submissions are spam. It's a force, a phenomenon, that will never go away.

I have a site, a personal aside, that encourages it- part joke, part experiment.

You can leave your mark here

My unsolicited advice: get over it!

Posted by: fred at October 30, 2009 4:46 PM

Why aren't Yahoo!; Hotmail; Gmail; AOL and other similar web mail providers more circumspect with e-mail account registrations?

When I have time I forward scam messages, complete with headers, to the provider concerned and in their defence they usually close the offending account immediately. The scammer/spammer, however, simply registers another and off they go again.

What I find quite extraordinary is the so obviously forged names which these providers permit, presumably by use of an automated registration processes.

As another correspondent has so aptly put it...
we simply have to get over it!

Actually most email services have stopped automated account creation completely using techniques such as Captchas and rate limiting account creation. What spammers are now doing is hiring cheap labor to quite literally create these accounts by hand.
Leo
09-Dec-2009

Posted by: Bill Chubb at December 9, 2009 2:18 AM

Leo,

Thanks for the newsletter, it's great!

Idea - computer manufacturers could include a start up screen that would activate when you set up a new computer that outlines spam, scams, phishing, hacking email addresses, strong and to change passwords, etc. Yeah, I know, alot of people would just skip it (especially if it's not their first computer), but if it saves some new computer people, it would be worth it.

I'm not a programmer, don't know how much work it would be for the company to do an info page like that, but it would only need to be programmed once - that component could be added to each subsequent start up program, right?

I wish that ISP's would limit their users to their respective country - if you're not in the US you can't sign up on yahoo.com, etc - it would have to be yahoo.(your country). Then ISP's give their customers the option to "opt out" of certain country "codes" - never receiving those emails.

I don't know if that would work completely - they always find a way around it. If these people worked half as hard at "real" problems/jobs, they wouldn't have to work as hard. ;)

That startup screen would be easy, BUT - NO ONE would read it. It'd be an annoyance and a waste of time. Consider how much information there already is on the subject that most people pay little or no attention to even after having been told again and again. I like the sentiment expressed by the idea, but IMO it has zero chance of any significant success.

Leo
19-Apr-2011
Posted by: Linda at April 19, 2011 6:12 AM

Some people do read the info - I know someone that I had to call for my business, through general conversation, she had just bought her first computer in her 60's. I let her know about the spam, scams, etc and directed her to your newsletter for more info - she emailed me later and said how much she learned just from our conversation and your info, and had much more to read. :)

Posted by: Linda at April 19, 2011 1:11 PM
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