Helping people with computers... one answer at a time.

I have recommendations for specific products in various places on the site. Here's a short single page summary.

What anti-virus software should I use? How about a firewall? And what about spyware? Should I use one of the all-in-one packages that claim to do everything? Anything else I need?

As you might imagine, I get these questions in various forms all the time. As a result, I do have recommendations in various articles all over Ask Leo!.

Here's the short version that sums it all up.

The Short-Short Version

Here's my current recommendation for most home and small business users who don't want to think about it too much:

  • Get a router which will be your firewall, even if you have only one computer.

  • Install Microsoft Security Essentials as your anti-virus, anti-spyware and malware scanner.

  • Turn on Windows Automatic Update.

  • Turn on the Windows Firewall when you travel.

That's it. Good, basic protection in four steps with only one download.

Microsoft Security Essentials

Microsoft Security Essentials

In the past, I've strongly disrecommended all-in-one solutions. By "all-in-one" I mean a single program or "security suite" that claims to do it all: firewall, anti-spyware, anti-virus and often much more all in package. What I see in reports and questions coming in to Ask Leo! is simply this: these types of suites typically have or cause more problems than other alternatives.

"Microsoft Security Essentials isn't trying to compete against other products' long feature list - and as a result it wins."

That strong disrecommendation continues - I've not changed my mind.

With one exception: Microsoft Security Essentials.

In a sense, it's not an all-in-one solution like the others. True, it has anti-virus and anti-spyware but where it differs is that it's not trying to shovel in all sorts of other features that a) you don't need and b) often only serve to destabilize your computer. Microsoft Security Essentials isn't trying to compete against other products long feature list - and as a result it wins.

Other Good Alternatives

Microsoft Security Essentials might not be the right solution for everyone. No single product is.

In addition, even with a good, solid foundation you may also find yourself needing additional tools at times. The unfortunate but very practical reality is that no single tool or combination of tools can find all malware all the time. As a result, you may sometimes need alternatives to bring in to help out.

Malwarebytes

I throw Malwarebytes Anti-malware into a classification by itself. It's not really an anti-virus tool, per se (in fact in their forums you'll see the support staff regularly recommending anti-virus tools to install alongside Malwarebytes), and I can't really call it an anti-spyware tool either.

But is currently has one of the best track records of removing troublesome malware quickly and effectively.

Hence anti-malware.

Malwarebytes' Anti-Malware comes in two versions: free and pay. The free version is a fully functional stand-alone manual scanner. The paid version adds realtime scanning, and scheduled scanning and scheduled updates.

Anti-Virus

AVG Free and Avira Free are two free solutions that I've come to recommend. I ran AVG for some time on my primary machine, and Avira is currently protecting my wife's laptop.

I have two concerns with both:

  1. When you visit their site and download the program, they both try really, really hard to up-sell you to the paid versions. Be persistent, be careful, and make sure you get the free version - it's the free version that I'm recommending here.

  2. AVG Free includes a feature called "LinkScanner" that attempts to check links on the pages of the sites you visit for phishing and other malware. I've experienced and also had several reports of this feature seriously impacting browser performance. I recommend turning it off immediately. In fact, I recommend turning off any browser-intrusive or email-intrusive features on any anti-malware program at the first sign of problems.

Anti-Spyware

Spybot Search and Destroy is one of the longest running and highly regarded anti-spyware tools out there. I wouldn't hesitate to install and use it.

Also one of the "old guard" is Lavasoft's Ad-Aware. It's had some issues in years past but as I understand it it's a solid contender once again. My only concern with Ad-Aware is that being a commercial product (though with a free version) it does seem to be starting down the road of perhaps trying to do too much.

Firewall

For home & business use I recommend the use of any good NAT router as a firewall. They don't have to be expensive at all, and are one of the simplest approaches to keeping your computer safe from network-based threats. If all the computers on the local network side of the router can be trusted, then no additional software firewall is called for.

When traveling, I recommend simply turning on the built-in Windows Firewall. (There's often no harm in leaving it on at home, but it can occasionally get in the way of some local machine-to-machine activities.)

I understand that some people feel strongly that an additional software firewall is still called for in certain circumstances, but in my opinion those circumstances are infrequent. I do not have a specific product to recommend, as all of the current software firewalls seem to cause issues, often serious, from time to time.

What Else?

I strongly recommend you backup, regularly. In fact, I can't stress this enough. 99% of the disasters I hear about could be completely avoided simply by having up to date backups. Macrium Reflect is the backup software I use and recommend.

Keep your computer up to date. That means turning on Windows Update or making sure to visit the Windows Update web site religiously. The vast majority of computer infections we hear about are due to the operating system simply not being kept up to date with the latest available patches.

And finally, Internet Safety: How do I keep my computer safe on the internet? has even more tips for keeping your computer safe.

(This is an update to an article originally published September 30, 2008.)

Article C3517 - August 14, 2010

Leo Leo A. Notenboom has been playing with computers since he was required to take a programming class in 1976. An 18 year career as a programmer at Microsoft soon followed. After "retiring" in 2001, Leo started Ask Leo! in 2003 as a place for answers to common computer and technical questions. More about Leo.

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Recent Comments
153 Comments

@Joon
When you installed AVG you probably didn't uncheck the box that said install the toolbar, or you may have chosen the express install which automatically installs it as a default. Many freeware programs do this, as that's how they make money. In order to remove the toolbar, some toolbars can be uninstalled through the add/remove programs function in the control panel, others can be removes through the install/remove add-ins from your browser.

Posted by: Mark J at November 22, 2011 12:14 AM

As a Computer Repair shop owner, I have seen products such as Avira and AVG (FREE) Fail on NUMEROUS occasions, ever since "Rootkits" (Super nasty infections, known to disable AV Programs, and admin tasks like task manager, and even internet connection via using bad proxy settings) came onto the scene. I have found several programs that DO work.

KASPERSKY is probably #1 due to price and protection. #2 is ESET. #3 is Norton but ONLY the 360 PREMIER edition, which is VERY expensive in comparision, as well as a system hog, etc. Back in "The Good Ol' Days", I could give customers AVG, Spybot Search and Destroy, and Adaware, and call it good. Unfortunately those times are gone, and I have yet to find a SINGLE free AV program that protects against serious viruses or rootkits. If anyone DOES know of one out there, I'd greatly appreciate the heads-up!

Some known bad AV programs are-AVG Free ( my old roommate used paid, and STILL had crap found by MALWAREBYTES after ) , Avira, Avast, Webroot, Mcafee, Microsoft Security Essentials, Win Defender, -pretty much everything free, and unfortunately even most of the pricey ones too.

These of course, are just from my experience as a computer technician and then business owner.I am posting this hoping to save some people the trouble of trying to find good ones, or googling it. Unfortunately like everything else, AV programs are about politics-they pay for reviews, and fake top 100 lists, etc.

BTW Leo, thanks SO much for the great site, I send MANY customers here to find easy answers!

Posted by: Ben M at December 24, 2011 11:28 AM

Hey Leo,

As a professional computer tech, I am not a fan of link scanners either, mainly for a different reason than you stated (although MS Phishing Filter REALLY slows down the browser!) - my reason is that nothing is 100%, and if a user trusts a link scanner 100% then they could still get infected by trusting it.

Here is a procedure that I recommend to my customers to help stay away from the bad guys - use Mozilla Firefox and install AdBlockPlus (available at adblockplus.org). Since many spyware infections are coming in on otherwise benign web pages (especially on XP with IE 8 or less) removing the ads will be a huge advantage in the fight against malware. Sure, Simple Ad Block (adblockplus's cousin) IS available for IE, but its $30 - why pay that when its free for FF?

Dave

Posted by: Dave Glick at January 12, 2012 9:36 PM

I would recommend microsoft security essentials as well (I never though I would recommend a microsoft avs!).

AVG used to be good (but is now bloated). Then again, if you are careful about what you view/download/install you shouldn't need antivirus.

Posted by: iceyone at January 15, 2012 4:39 PM

Dear Anyone.

For starters - what WOULD you call Malwarebytes Anti Malware if not an antivirus scanner? I notice Leo says it doesn't count as one but I can't see WHY it doesn't count as one. Silly.

And secondly - as far as scanning everything you download goes, that's only as good as the scanner you use. I have Avast Free which happily tells me my system is secure. But my system was getting slower and slower and repeated full scans with Avast were coming up empty.

So I did a 10-Bit full scan - found 10 nasties. Killed those. Then I did a Malwarebytes scan - and found 97. That's not a mistype - 97! And I'd scanned EVERYTHING I'd ever downloaded with Avast Free!

So I've got Avast Free still, and 10-Bit, but I do a full system scan once a week with Malwarebytes to be on the safes side - for something that isn't an antivirus scanner - according to Leo - it's very good at finding nasties!

Yours respectfully

Christopher Burke

Posted by: Christopher Burke at February 9, 2012 12:19 PM
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